comfyworkers.com Reviews 88

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The booking process is frequently described as straightforward and easy to navigate, with many consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, often mentioning that issues are resolved promptly. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Users describe positive interactions with service, highlighting its efficiency and proactive nature.... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Booking process

Clients share positive opinions on the booking process. Customers consistently report that the booking... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

As a company we have used comfy workers on and off for the last 3 years for our accommodation requirements. Most of our stays have been long term spanning 3 to 12 months. We have always found th... See more

Company replied

Rated 5 out of 5 stars

I book properties all over for my sub contractors and am currently using ComfyWorkers for the first time. The booking request with Charlie was pleasant and straight forward and I was able to select fr... See more

Company replied

Rated 5 out of 5 stars

We were kept fully informed throughout the entire booking process, and the option to manage everything online was extremely convenient. When we reported an electrical issue at the property, it was... See more

Company replied

Rated 5 out of 5 stars

Comfyworkers take the strain out of searches. The booking staff are exceptional, with sending information to accommodate only what I needed and advice of what to expect and how to use the portal. They... See more

Company replied


Company details

  1. Serviced Accommodation

Written by the company

Specialists in contractor accommodation services providing short and long term stays for business workers. We take the hassle out of the booking process finding accommodation in the right location, on budget, in a few simple clicks.


Contact info

4.8

Excellent

TrustScore 5 out of 5

88 reviews

5-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Efficient service

We manage all the accommodation for our employees with this company. Its operation is very efficient, solving all service incidents with diligence and speed.

January 15, 2025
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Reply from comfyworkers.com

Thank you for your great review, your feedback on our service is greatly appreciated.

Rated 5 out of 5 stars

Great customer service

Very easy to navigate and very good customer service with prompt response. Highly recommended.

December 9, 2024
Unprompted review
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Reply from comfyworkers.com

Hi there,

Thank you for your review about our service.

Our staff are always on hand for whatever you need.

Rated 5 out of 5 stars

Great service with a super easy platform

We have been registered as hosts on Comfy Workers for several months, and have recently taken several bookings through them. We currently have 3 of our properties occupied by them and we cannot speak highly enough of their guests. They have all been very respectful of our properties and we would gladly host them again. In addition to this, the platform is very easy to use, making registering properties, and submitting and accepting offers incredibly simple. Such a breath of fresh air compared to some other platforms! Finally, it has been a pleasure working with Daniel and Alex. They are both super responsive, and we know any queries we send their way will be dealt with in a timely manner. I would happily recommend Comfy Workers to anyone looking to book or provide accommodation

December 4, 2024
Unprompted review
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Reply from comfyworkers.com

Hi there, thank you for your great review, it is really appreciated. We hope to get many more bookings with you.

Rated 5 out of 5 stars

Great to work with

Great to work with

November 11, 2024
Unprompted review
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Reply from comfyworkers.com

Hiya,

Thank you for your review and we hope you continue to use our platform going forward.

Rated 5 out of 5 stars

Excellent communication and service

We have hosted many guests through Comfy Workers and each time it has been seamless. Communication is always great and the guests have always been very respectful of our properties. It's a pleasure working with Comfy Workers.

November 4, 2024
Unprompted review
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Reply from comfyworkers.com

Hi there,

Thank you for your review, we look forward to working with you in the future and as always we are here whenever you need us.

Rated 5 out of 5 stars

Great rate good service

Great rate, good service! We've just done a 4-month corporate let with Comfy workers. The rate is excellent so we are very happy. Alex and Daniel have been a great help throughout the process.

October 22, 2024
Unprompted review
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Reply from comfyworkers.com

Hi there,

Thank you for your review.

Our staff are always here to help with whatever you need.

Rated 5 out of 5 stars

Great host support . We are currently hosting our second…

We are currently hosting our second guests directed through Comfy Workers and have found communication and support from the team to be excellent. First guests were very respectful of our property. We hope to continue to be able to work with the team in the future

October 11, 2024
Unprompted review
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Reply from comfyworkers.com

Hi there,

Thank you for your review.

Our team are here whenever you need us.

Rated 5 out of 5 stars

5 star service

We are a Holiday Letting Agent in the Scottish Borders, within a few days of loading our properties on to the Comfy Workers website we started having enquiries. Now a few weeks later we have over half of our accommodation booked through Comfy Workers. I can't recommend them highly enough they have given us lots of support in loading up accommodation details, through the quote process, confirmation of bookings and the workers arrival.

We have been very pleased with their communication between us hosts and the workers, we have received prompt payments and we are look forward to working with all the Comfy Workers team in the future.

October 10, 2024
Unprompted review
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Reply from comfyworkers.com

Hiya,

Thank you for your great review.

Its been great working with you so far and we hope to continue with more bookings for you.

Rated 5 out of 5 stars

Great communication and help from UK…

Great communication and help from UK people. First Comfy Worker guest staying for the next few months and hopefully more to follow. If you’re used to providing Serviced Accommodation then this should be a breeze.

October 7, 2024
Unprompted review
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Reply from comfyworkers.com

Hi there,

Thank you for your review on our service.

We look forward to working with you in the future.

Rated 5 out of 5 stars

I have the pleasure of working with…

I have the pleasure of working with Comfyworkers in hosting my accommodations, and I can't recommend them highly enough. From start to finish, their professionalism and dedication to both host and client satisfaction were evident.

What stood out the most was their commitment to support throughout the entire process as a new host. Their transparent approach made me feel confident in hosting. This truly set them apart in the industry.

October 5, 2024
Unprompted review
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Reply from comfyworkers.com

Hi there,

Thank you for your great review, it is really appreciated.

We are always here whenever you need us.

Rated 5 out of 5 stars

Great first experience

Great first experience with Comfy Workers. The team were very helpful and clear in their communication. I really liked their mobile app as it provided quite a lot of info and allowed for the whole process to happen end to end without the need to call someone. When I did decide to call, the team was very polite and professional. I'd certainly recommend them.

September 23, 2024
Unprompted review
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Reply from comfyworkers.com

Hi there,

Thank you for your great review of our service.

Our staff are always on hand to help with whatever you need.

Rated 5 out of 5 stars

Great service from the team

Great service from the team

The team at comfy workers have really supported us in getting accommodation booked for works in difficult areas. They are very efficient and greatly priced.

Thank you so much for your support.

September 27, 2024
Unprompted review
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Reply from comfyworkers.com

Hiya,

Thank you for your review.

We are always here to help, so thank you for your continued support.

Rated 1 out of 5 stars

Avoid at all costs!!

Avoid at all costs!!

Property rented in Newcastle for several railway engineers for an ongoing project.

Upon arrival, we were greeted with an abundance of plug in air fresheners along with 10's of reed diffusers which not only assaulted the senses but physically slapped you round the face upon entry which made me wonder what was trying to be hidden.

Was it the stains on every surface in each room, was it the mouse droppings near the kitchen, was it the peeling & bubbling wallpaper that looks like it was hung by someone waring boxing gloves or was it the 2x bedrooms that had been used by 2 previous occupants that are still to be cleaned 3 weeks later!

The bedding is stained, I refuse to look at the mattresses.

The bedroom door handles are broken at best & lock you in as they're hanging off in some rooms!

It says off street parking, yes for a go cart nothing bigger!

When you complain about a cleaning schedule you're rebuffed & told only the occupied rooms will be cleaned & not the ones previously occupied!

I dread to think anybody actually inspecting this property with a black light would throw up & condem it!

All in all a disgusting property, poor service & looking forward to going home a cleansing myself in acid for 48 hours!

Beware, there's nothing "comfy" for workers/contractors here .....

September 11, 2024
Unprompted review
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Reply from comfyworkers.com

Hiya,

I am really sorry to hear about the problems you encountered at this property.

I can confirm this has now been resolved with both yourselves and the host.

Again I can only apologize for the bad experience you had and the inconvenience caused.

We hope you will continue to use us, as we managed to come to a resolution quickly and efficiently for you.

Rated 5 out of 5 stars

Awesome staff!

Comfy workers have been great to work with, such a smooth process and efficient team make it a pleasure! Long may the relationship continue!

September 6, 2024
Unprompted review
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Reply from comfyworkers.com

Hi there,

Thank you for the great review.

We look forward to working with you and are here for whatever you need.

Rated 5 out of 5 stars

Really easy process and a good company…

Really easy process and a good company to deal with! Hope to deal with again more regularly.

September 16, 2024
Unprompted review
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Reply from comfyworkers.com

Hi there,

Thank you for your review.

I'm glad you found us easy to use and we hope you use us going forward.

Rated 5 out of 5 stars

Respobsive Platform

Comfy Workers have been a great company to work alongside with with prompt payment. The platform is easy to access to upload properties and track which bookings you have coming up. Most importantly, staff are very responsive when you have a problem.

September 1, 2024
Unprompted review
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Reply from comfyworkers.com

Hi there,

We really appreciate the great review.

We hope to continue working with you in the future.

Rated 5 out of 5 stars

Great team

Great team, always available on the phone to help with queries. Helping to make the whole process smooth and easy.

September 16, 2024
Unprompted review
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Reply from comfyworkers.com

Hiya,

Thank you for the great review.

We are always here to help with any questions you may have.

Rated 5 out of 5 stars

Fantastic Service

Thank you Ella for assisting with a last minute request! Ella stayed way beyond her office closing time just to support myself.

September 13, 2024
Unprompted review
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Reply from comfyworkers.com

Hi there,

Thank you for your great review.

Our staff go above and beyond to help whenever we can.

Rated 5 out of 5 stars

Good experience

It has been a pleasure to deal with comfy workers. Good communication and fast payment! Would recommend.

September 2, 2024
Unprompted review
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Reply from comfyworkers.com

Hiya,

Thank you for your review and for recommending us to others.

It is really appreciated.

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