Commense Reviews 205

I ordered a satin set and wasn't 100% satisfied with the quality of the material, but customer service was excellent! They were very responsive, let me keep the set, and gave me a full store-credit refund!

The quality of the clothes are good! They come as described and sizing is fair. Their customer service exceeds expectations! I do recommend this site for online shopping.

Great costumer service

The clothes are great and the quality of fabric is good. The customer service is superb and I will definitely shop at Commense again.

Through an ad on Instagram, I ordered a suit (shorts and a shirt). I thought it would be worse than in the photos, but the set came great, the quality is very good, and a huge plus is their costumer service. Thank you guys 💕

Great customer service, gave me the option to return my clothes or get store credit for a better size.

Ordered the wrong size on two pairs of pants and received full credit for an exchange. Great Service

I knew that it was a clothing company from overseas so I expected to wait for my order to take a couple weeks. And it did, but even so it arrived pretty quick considering. The clothing is cute, trendy, classy and up to date as well. It's made for a slimmer person which is a given being from Hong Kong. But still I'm able to find unique one of a kind items that I wear and am given compliments about all the time. Well made, lux fabrics for majority. I'd have to say so far 5% of my items I order were not as it looked. But the 95% were amazing. I just have to try and figure out the style, cut and sizing to get better at how I select my pieces. Yes it's a bummer when it doesn't fit and you really like the clothes. But they have a generous return refund policy that still convinces me to be a loyal long time customer. And this is a real review.

Very good costumer service. the order did take 3+ weeks to arrive but most items were of good quality and the return/exchange system is quick and efficient.

These are absolutely fake reviews because there's no way in hell Commense has any happy customers. My order took 3 months to arrive and when it did arrive, they weren't even the items I ordered, and all horrible Shein quality... way too good to be true, PLEASE save your money and go elsewhere. This is a SCAM and a waste of time.

Excellent customer service response, and time when I needed to return items!

Creative styles of clothing and EXCELLENT customer service. I accidentally added the same shirt to my cart twice, and the team reached out to double check. Then they adjusted my order, at no cost, and processed the refund. I am looking for different tips I can interchange with my pants and this was the perfect site for it.

great site… fun, affordable, good quality items that ship quickly!
and their customer service is fantastic: quick to respond & resolve in a 100% satisfactory manner!
can’t wait to shop again here!

Customer service was amazing when I had a problem with my order and when my order did arrive the dress was gorgeous! Perfect for a summer wedding :)

The dress I ordered was higher quality than I expected and loved it!! I decided to return it though for sizing reasons, and their customer service was helpful and offered to return or store credit. I chose store credit and can’t wait to buy my next item. I will most definitely shop with Commense again.

Great customer service, variety of clothing, and all is as pictured on the website.

High quality clothes and customer service. I wanted to return two items that didn't fit me well and they offered me store credit for the same amount and to keep the original sizes I had purchased to be more environmentally conscious.

This isn’t the companies fault more of the shipping issue. I ordered my clothes in September and it’s been in the same location for awhile. I decided to ask for a refund. They gave me the full refund with no hassle.

I wanted to exchange the pants I bought
And they made it super easy
The pants fit great! The fabric was too light!