Community Home Solutions Reviews 96

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, helpfulness, and polite demeanor, noting their efficiency and hard work in completing projects to a very high standard. Many people highlight the excellent communication from both the office and the on-site teams, appreciating how well organized and informed they were throughout the process. Consumers frequently mention the high quality of the service provided, with installations often completed ahead of schedule and with meticulous attention to detail, including thorough clean-up. The overall sentiment reflects a highly satisfactory experience, with many recommending the company for its reliable and top-tier work.

What people talk about most

Service

Customers had positive experiences with service, praising the excellent work ethic, organization, and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Quality

Consumers consistently express satisfaction with the quality of work. Many reviewers highlight the high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently had a major heating improvement to our older stone built property with the work being carried out by Community Home Solutions. The complete system was designed and installed by this com... See more

Company replied

Rated 5 out of 5 stars

The staff were punctual, very polite and considerate, and always explained fully what they were doing and why. The whole team worked exceptionally hard and were both efficient and productive. Our... See more

Rated 5 out of 5 stars

What a fantastic team! What started with an introduction as to how Community Home Solutions could help with bringing our 1928 built house up from a G rating to a B+ led to 3 weeks of intense work to... See more

Rated 5 out of 5 stars

We recently had some work completed by community home solutions Outstanding , from start to finish It has made a huge difference going from cold house to a warm house just in time be... See more


Company details

  1. Energy Equipment and Solutions

Written by the company

Community Home Solutions is a Managing Agent for Grant-Funded Domestic Retrofit Schemes. We utilise private and public sector funding to deliver retrofit solutions into communities across the UK to improve the energy efficiency of homes, reducing cost to householders whilst maintaining a first-class service. Our team are experienced in managing all aspects of domestic retrofit programmes through Lead Generation, Eligibility Verification, PAS2035 compliance, installation and reporting. At Community Home Solutions we put our customers and clients first and pride ourselves on being reliable, honest and committed to delivering quality services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

96 reviews

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Rated 5 out of 5 stars

Very helpful

Very helpful, guided me through the application process. Put me at ease about the work to be carried out .kept me informed about who would be doing the work. The installation team were great . Respected me and my property.
Worthwhile applying as I didn't think I would qualify.

May 6, 2024
Unprompted review
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Reply from Community Home Solutions

Thank you for the review, David! We hope you are already seeing the benefits 😁

Rated 5 out of 5 stars

Great service

I was surprised that I was eligible for the home insulation and even more surprised how easy it was to apply. The installers were a great team and I am very happy with the results. Thanks

May 22, 2024
Unprompted review
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Reply from Community Home Solutions

Thank you for the review, Richard!!

Rated 5 out of 5 stars

Super efficient loft insulation installation

Easily found out that I was eligible for insulation.
Well organised appointments.
Work explained well.
Prompt, punctual visits.
Friendly, diligent workmen.
Work carried out efficiently.
No mess left.
No attempt to sell any extras

May 8, 2024
Unprompted review
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Reply from Community Home Solutions

Thank you for your review, Catherine! 😊🏠

Rated 5 out of 5 stars

Speedy service!

I received a letter stating I might be eligible for free loft insulation. Within a week of me applying Community Home Solutions we’re in touch to arrange their survey. I’ve had loft insulation, vents in all my windows and fans in the kitchen and bathroom installed. The whole process has been so smooth and fast! Everyone I spoke to fully explained the process prior to any work being completed and we’re very friendly. We have already noticed a difference to the temperature in our house over a hot few days with the insulation fitted. Thanks so much!

May 9, 2024
Unprompted review
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Reply from Community Home Solutions

Thank you for your review, Charlotte!!

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service, workmanship and people! From start to finish, the whole team at Community Home Solutions have been a pleasure to deal with. I could not be happier.

May 20, 2024
Unprompted review
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Reply from Community Home Solutions

Thanks for your review, Charlotte! We are glad you are pleased!

Rated 5 out of 5 stars

Absolutely first class company!

Absolutely first class company. All installations carried out on time and to schedule. Documentation and communication excellent throughout. Quality of work way beyond my expectations. They organised fitment of Samsung Air source heat pump, new tank, associated plumbing, solar panels, battery and all electrical connection as well as new Vent Axia extractor fans and loft insulation. No fuss would recommend them totally

March 18, 2024
Unprompted review
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Reply from Community Home Solutions

Thanks for sharing your experience, John!

Rated 5 out of 5 stars

Outstanding

I had a letter through the door stating I might be eligible for free loft insulation. Initially thought it was a con in some way but made contact and it wasn’t! I’ve now had loft insulation fitted and the whole process from start to finish was very smooth! Everyone was professional and very helpful along the way. Can’t fault them! I have already recommended them to my sister who is now in the process of having them come out too!

April 11, 2024
Unprompted review
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Reply from Community Home Solutions

Thank you for the review and recommendation, Emily!

Rated 5 out of 5 stars

I contacted them to see if I could get…

I contacted them to see if I could get my mums electric bill reduced as she is all electric. They were extremely responsive, efficient and helpful throughout the whole process. From completing the application to installing solar panels, heat source and loft insulation. All done in 2 months. Amazing. Professional and friendly at all times.

March 6, 2024
Unprompted review
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Reply from Community Home Solutions

Thank you for the review, Natasha!

Rated 5 out of 5 stars

Highly recommend this company.

Having made an initial enquiry hoping to get my mum’s electric bill reduced I cannot find fault with this company.
They were so quick with their response and successfully installed solar, loft insulation and heat source which has reduced mums bills by over two thirds.
Thank you.

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend Community Home Solutions

The service I received was brilliant. I do not usually give this type of rating, but this company is genuine, they are reliable, honest and for me went the extra mile when I needed their help. I highly recommend Community Home solutions.

March 11, 2024
Unprompted review
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Reply from Community Home Solutions

Thanks for the review, Barbara! We are pleased you are happy :)

Rated 5 out of 5 stars

Easy to deal with!

This has been such an easy process with great communication! Everything has been done so well and I am so happy, really fast and efficient turn around

February 27, 2024
Unprompted review
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Reply from Community Home Solutions

Thank you for your review, Josh!

Rated 5 out of 5 stars

Excellent customer skills

Excellent customer skills, on time and very helpful. I would definitely recommend 👌

February 16, 2024
Unprompted review
Community Home Solutions logo

Reply from Community Home Solutions

Thanks, Sue!

Rated 5 out of 5 stars

A truly 5 star experience.

The whole team were really invested in working with us to achieve an outcome that met our individual needs. Great service and ECO4 is genuinely fully funded! We would recommend Community Home Solutions to everyone.

November 24, 2023
Unprompted review
Community Home Solutions logo

Reply from Community Home Solutions

Thank you, Paul! Hope you are well :)

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