OK, so I originally signed up for a Three but it turns out there was little to no coverage in my area. All our numbers had already ported ovef so I thought it would be a total nightmare to sort out. I... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
⸻ ⭐️⭐️⭐️⭐️⭐️ Outstanding Support from Josh and the team I had been struggling with some frustrating network issues, and Josh went above and beyond to get everything sorted. He was patient,... See more
Company replied
Hi I just want to say Cristal she is amazing worker highly skills communication and the boss is should be attention because in my view she deserves wages increase, to all my overall experience Crista... See more
Company replied
Company details
Information provided by various external sources
Compare the Networks is a free service, offering mobile phone packages helping business to communicate with employees and customers more cost effectively. We are a nationwide independent mobile phone specialist, excelling in mobile phone business plans to suit all business types from Sole Traders to Limited companies. We concentrate on saving your business money and keeping up good customer relations through our totally free service!
Contact info
United Kingdom
- 01743598025
- info@xtraphones.co.uk
- comparethenetworks.com
4.2
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Yet again they have surpassed…
Yet again they have surpassed themselves. I wanted to add a phone and sim onto my current contract for my wife. 15 mins done and dusted Matty you're a legend.
September 4, 2025
Unprompted review
Reply from Comparethenetworks
Thanks for the awesome review! We’re glad Matty could get everything sorted so quickly. We’ll definitely pass on the “legend” status—he’ll love that!
Just spoke to Jack and he sorted me out…
Just spoke to Jack and he sorted me out a fantastic deal on 3 saving me almost £10 a month
September 3, 2025
Unprompted review
Reply from Comparethenetworks
Thanks for sharing! We’re happy Jack could help you save on your bill
Polite professional many thanks to Ben…
Polite professional many thanks to Ben for setting us up on a great deal
September 1, 2025
Unprompted review
Reply from Comparethenetworks
Thank you for your feedback! We’re glad Ben could assist you with a great deal. We’ll be sure to pass on your thanks!
Halved my mobile bill
Ben R and Michael were excellent to deal with and we reached an agreement in no time at all. More than halved my bill! Thanks very much.
September 2, 2025
Unprompted review
Reply from Comparethenetworks
Thanks for the great review! We're thrilled Ben R and Michael could help you so efficiently—and save you so much on your bill! We'll be sure to pass on your thanks.
I have dealt with Aaron for several…
I have dealt with Aaron for several years now and he has always been extremely helpful and professional. He manages to sort out exactly what I need and I will continue to use his services
September 2, 2025
Unprompted review
Reply from Comparethenetworks
Thank you for your continued trust! We're delighted to hear Aaron has consistently been helpful and professional. We look forward to supporting you for many years to come!
Ariel Shelton amazing guy got me a…
Ariel Shelton amazing guy got me a solid deal
August 27, 2025
Unprompted review
Reply from Comparethenetworks
Thankyou for leaving the review. Were always here to help
Feeling harassed …
Can you tell me how to stop getting calls from this company. They have called me 10 times in 2 days all from different phone numbers. It’s getting to the stage where I’m feeling harassed by it. Thinking of buying an air horn.
August 29, 2025
Unprompted review
Reply from Comparethenetworks
Hi Anna,
Wow — 10 calls in 2 days? Impressive commitment! At this point we’re considering entering the Guinness World Records for "Most Creative Ways to Reach Anna."
On a serious note, we’d like to apologize — clearly, this is way over the line and not what we stand for. Please DM us your number so we can put it on our "Do Not Call Under Any Circumstances, Even If the World Is Ending" list.
In the meantime, if you’re still serious about that air horn, we found you a good one: Emergency Level Air Horn (guaranteed to make our callers rethink life choices).
— The (Slightly Deaf Now) Team
5* customer satisfaction
With Aaron from compare the network, there is never ever a job too small. He always has the information you need to put your mind at ease, he finds the best possible deals to suit your financial situation which is always a bonus! If you have an issue he is always at the end of the phone to solve it all whilst having a laugh and joke which is always a useful tool to have when you find yourself stressed out like the situation I found myself in! Broken phone, ready for an upgrade, gave Aaron a ring and within 20 mins I have a new phone coming, new network and better deal than what I was on before!! One happy customer! Aaron you’re an absolute diamond!!
August 28, 2025
Unprompted review
Reply from Comparethenetworks
We're so glad Aaron could turn a stressful situation into such a positive experience. He really does go above and beyond, and we’ll make sure he sees your kind words.
Absolutely first class.
OK, so I originally signed up for a Three but it turns out there was little to no coverage in my area. All our numbers had already ported ovef so I thought it would be a total nightmare to sort out. I emailed them and Aaron was apologetic, polite, helpful and very efficient. He quickly found and organised a new provider at a very competitive rate. Absolutely brilliant.
August 28, 2025
Unprompted review
Reply from Comparethenetworks
Thanks for sharing your experience! We're sorry to hear about the initial coverage issue, but we're glad Aaron was able to step in and sort everything so smoothly.
Excellent service
I Have had an excellent experience with compare the networks. The lovely Crystal was incredibly helpful in getting me a much better phone contract for a lower price. Crystal was very patent, knowledgeable and generally very nice to chat with.
August 6, 2025
Unprompted review
Reply from Comparethenetworks
Thank you for the great review! We're thrilled to hear Crystal was able to help you find a better deal.
I spoke with Darren and James
I spoke with Darren and James, and they were incredibly helpful and reassuring. As a technophobe, I had a lot of questions, but they took the time to explain everything clearly and made me feel confident in my decisions. Their unexpected call gave me so much confidence that I went ahead and placed an order for two iPads and two phones for my business. I’m now genuinely looking forward to receiving my new phone.
August 22, 2025
Unprompted review
Reply from Comparethenetworks
Thank you for the fantastic review! We're so glad Darren and James were able to support you with patience and clarity. It's great to hear they gave you the confidence to move forward—and we’re excited for you to receive your new devices!
Aron is an asset to the team and is…
Aron is an asset to the team and is very well trained manners compassionate great to talk too and thankyou
August 21, 2025
Unprompted review
Reply from Comparethenetworks
Thank you for your kind words! We're so pleased to hear that Aaron made such a great impression. We'll make sure he sees your lovely feedback!
Aron has been incredibly helpful and…
Aron has been incredibly helpful and goes much more than the extra mile..thankyou
August 19, 2025
Unprompted review
Reply from Comparethenetworks
Thankyou for the review. We look forward to working along side with you in the future
Helpful Jack!
Jack has been good to talk to. He listened ! Always a bonus - he was very human and helpful
August 18, 2025
Unprompted review
Reply from Comparethenetworks
Thankyou for your review! If you need anything else let us know
Aaron for prime minister
I have been dealing with Aaron, I had a fairly complex issue that needed addressing. All I can say is WOW! This man went further than the extra mile. Compassion and empathy that should go in Guinness Book of World Records. You simply don’t get service like this anymore. Thank you Aaron from the bottom of my heart. Get that man a bells!
August 14, 2025
Unprompted review
Reply from Comparethenetworks
Wow—what an amazing review! Thank you so much for your kind words. We’re thrilled to hear Aaron went above and beyond for you. We’ll definitely pass this on—he’ll be over the moon (and maybe get that Bell’s)!
Reply from Comparethenetworks
Thank you! We’re glad you found the service helpful and pleasant. If you ever need anything else, just let us know!
I got a brilliant price from Josh.
I unfortunately broke my phone. I called up my provider and asked them to add a new one on my account. Josh assisted me again and also helped me get a new sim for my son. Josh got me a brilliant price and I am very happy.
August 11, 2025
Unprompted review
Reply from Comparethenetworks
Thanks for your review! We're glad Josh was able to help you get a great deal and sort everything out quickly. We'll be sure to pass along your kind words!
I had a great experience with Aaron at…
I had a great experience with Aaron at Compare The Network. He went above and beyond to find me a fantastic phone deal that suited my needs perfectly. Aaron was extremely helpful, friendly, and explained everything clearly, making the whole process quick and stress-free. I’m really happy with my new deal and would definitely recommend speaking to Aaron if you’re looking for the best offers and excellent customer service!
July 30, 2025
Unprompted review
Reply from Comparethenetworks
Thank you for the amazing review! We’ll be sure to pass on your kind words—thanks again for recommending us!
Aaron was really helpful
Aaron was really helpful, got the job done very quickly.
July 30, 2025
Unprompted review
Reply from Comparethenetworks
Thanks for the great review! We're happy to hear Aaron was able to help you quickly and efficiently. We'll be sure to pass on your kind words—let us know if there's anything else we can do for you!
Crystal as amazing patience & fantastic…
Crystal as amazing patience & fantastic knowledge … I was having trouble filling in my documents & was talked through so professional by this lady .. a super colleague , friendly & as I repeat the patience of a saint. Thankyou
July 29, 2025
Unprompted review
Reply from Comparethenetworks
Thank you so much for your kind words! If you ever need further assistance, we're always here to help!
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