Compass Plumbing Reviews 137

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

They responded 1x via Google messenger to me. Called but mailbox was full. Called next day n spoke to a man that sent a text for me to forward my address to. No response in any manner for 3 days, then... See more

Rated 2 out of 5 stars

Really good price but really poor delivery service let me down and some of my order went missing which meant my job was slow to start, didn't really offer anything to compensate just to refund my £6.5... See more

Company replied

Rated 2 out of 5 stars

If you want to rearrange a delivery day or time. Customer service is rude with no patience not helpful at all. No Saturday delivery. Or what time would be delivered. I nearly cancel the ord... See more

Company replied

Rated 3 out of 5 stars

as a business we allow our staff to collect goods from suppliers. We don't have an account with Compass and we were not allowed to pay for the goods over the telephone or via BACS and then collect i... See more

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1.8

Poor

TrustScore 2 out of 5

137 reviews

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Rated 5 out of 5 stars

Excellent service and excellent radiators

Bought one vertical and two horizontal radiators, very good quality kick out lots of heat will be toasty this winter!. Would recommend to anyone buying new radiators and the service was very efficient.

September 15, 2014
Unprompted review
Rated 4 out of 5 stars

Excellent service

A good price compared to others. Received e-mail communication once order placed. Changed my delivery date with no hassle. Highly recommend thank you.

August 14, 2014
Unprompted review
Rated 4 out of 5 stars

Helpful and efficient

Radiator I wanted was out of stock they got it over from belvedere, slight problem cause driver forgot it but he went back and got it and they rang me so I could pick it up. Had to wait a while at shop to be served but they are very busy so this is understandable.

July 13, 2014
Unprompted review
Rated 5 out of 5 stars

Great product great price

I picked up 3 radiators from the avonmouth depot 1 of the radiators they never had so they upgraded the radiator for free!
Also the guy on the front desk was a top bloke and catered for all my needs.

June 23, 2014
Unprompted review
Rated 5 out of 5 stars

excellent product & excellent service!

Found your sight whilst searching for a particular style of radiator and was really happy to see the price was reasonable as others were asking £200 plus. And the delivery charge was reasonable considering the weight.
very nice high quality product, excellent service at a great price. I just wished there were more company's like you!

June 6, 2014
Unprompted review
Rated 5 out of 5 stars

Unbelievable service

From my first call to enquire about the supply of a radiator, the advise given, queries about the next day delivery time and finally to the delivery by a most courteous driver the experience was faultless. The product lived up to expectations and was competitively priced, what more does anybody need?

June 4, 2014
Unprompted review
Rated 4 out of 5 stars

old cottage

my plumber recommended this company, he made us a list of items needed, I placed my order on line and within a couple of days was delivered and placed in garage to await fitting. haven't got the boiler installed yet , but I am not anticipating any problems.

May 9, 2014
Unprompted review
Rated 5 out of 5 stars

Excelent

I placed order on line, and was surprised I could pay COD which made me fill secure didn't expect it to turn up with out payment up front
Driver was on time polite and we contacted head office and got Bank Details paid direct into account give driver a copy of proof of payment couldn't have been easier

I would recommend them to trade friends & Contacts

May 1, 2014
Unprompted review
Rated 2 out of 5 stars

delivery service from ultra finnishing diabolical !!

Am happy with the quality of the goods, but the delivery service was diabolical , it took 3 delivery dates from ultra finnshing to deliver only to find they had forgotten to send the legs for the bath, they were sent out to me within 2 days only to find that all the nuts were missing, i ended up going to b&q to buy what i needed, not impressed .

April 1, 2014
Unprompted review
Rated 5 out of 5 stars

Great Prices, Fast Delivery

We were pleased with our purchase from Compass Plumbing, we ordered a towel rail, small radiator for the office and a large radiator for the lounge. Our plumber came last week and installed them and was surprised when we told him how little we paid for them. We are looking to extend our property and will certainly come back to Compass for the radiators.

March 19, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

The product was as described, it was delivered on schedule as promised by a very helpful driver.
Definitely recommend as a supplier
Thanks

March 10, 2014
Unprompted review

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