Do not place an online order. I should have read reviews first because several people have had the same experience. Orders placed, never arriving, then being totally ignored by the shop. After re... See more
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Ordered a candle on 6th feb for my wife on Valentine’s Day. Now the 16/02 - no candle arrived, no response to query on non delivery raised on 13/02, but I have been asked for feedback twice.
Such a great range of candles with some quirky designs Packaged well in a lovely expensive looking box and delivered very fast using a reliable courier service I chose Starry Night and since delive... See more
Contacted me very quickly to check details as Sam could see I’d likely missed a drop down on the order form. Having checked & amended in response to email, so I did not need to re-order, the purchase... See more
Company details
Written by the company
Hand poured soy wax candles using a wooden wick and natural soy wax. We are also specialists in creating candles from used bottles.
Contact info
Unit A1 North Road, Marchwood Industrial Park, C/O Strong Room Self Storage, SO40 4BL, Southampton, United Kingdom
- 07854849655
- sales@compasscandles.co.uk
- compasscandles.co.uk
3.0
Average
324 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Fabulous Candles
This is my second purchase from Compass Candles lovely long lasting scents, in my opinion they better than the more expensive brands. I will definitely be buying more in the future and I would recommend all candle lovers out there to try them, you won’t be disappointed.
December 4, 2023
Amazing candles!
Really easy comnunication to arrange delivery of a Kraken candle to a local market. Fab customer service and the candle looks and smells great. Lots of lovely other candles too.
November 30, 2023
10/10 would recommend.
Compass candles are amazing. They smell incredible, burn really well and the customer service is great.
December 4, 2023
I love the compass candle range
I love the compass candle range, such fragrant candles, beautifully made and packaged. I recommend these to friends and have bought several as gifts. Will be a regular customer.
November 24, 2023
They’re the most awesome candles
They’re the most awesome candles, perfect gifts and smell ridiculously good.
I recently ordered one and the one they had in stock was damaged so they swapped for another of my choice at no extra charge. Highly recommend this company!!!
November 30, 2023
responsive and helpful service
October 27, 2023
Reed diffuser
Quick delivery and item was packed really well, lovely reed diffuser smells amazing, thank you
November 12, 2023
Bottle candle great product
Great product. Packaging substantial and lovely to look at. Environmentally friendly cardboard.
November 14, 2023
Always great service from this small…
Always great service from this small business. Would definitely recommend if you are looking for fabulous smelling candles.
November 9, 2023
Beautiful
What a fabulous company, super quick delivery and beautiful candles got a gin and a champagne will definitely return 🩷
November 2, 2023
Absolutely fabulous smell
Absolutely fabulous sent and the bottles are such a fun twist!
October 31, 2023
Support this fantastic small business!
Not my first purchase from this company, and definitely won't be the last. Wonderful, long-lasting fragrances and great products, together with recyclable packaging and quick delivery. What's not to like?!
October 20, 2023
Would definitely buy again!
Speedy delivery, suitably packed and courier followed delivery instructions and was respectful of my property.
Fragrances are beautiful!! Love the jars and bottles!
Thank you!
October 18, 2023
Soya based candle, Uk made in…
I wanted a soya based candle made in UK. I found Compass Candles and immediately loved their ethos, style and product range.
I bought six candles for family Christmas presents.
I love the candles in a bottle. I was able to buy 3 that will mean something to each recipient.
It was good to be able to choose which fragrance to match to each bottle. My favourite is the 'Lakes' gin bottle matching with the raspberry and peppercorn scent. My son in law's band is called Lakes and my daughter loves raspberry candles!
Great sustainable packaging. Fast delivery.
I also took advantage of discount.
October 12, 2023
Amazing
First of all, the scents are gorgeous and everything is well made and the candles are huge and last so long!
Secondly, the customer service is amazing.
Great for gifts or lovely items for your own home! I will be repurchasing again and again!
March 1, 2023
Unprompted review
There was a bit of confusion with the delivery timing, nothing to do with Compass Candles, but the company was very quick to act on clarifying the situation and delivered a most perfect product!
There was a bit of confusion with the delivery, nothing to do with
September 28, 2023
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