Complete Prime Residential Reviews 

Jodie has been a fantastic property manager. Her response time is incredibly quick, and she efficiently handles any queries or issues I have. She consistently went above and beyond to ensure everything ran smoothly. Highly recommend Complete Prime Residential.

Excellent service so far! Chrystalla has been very responsive.

Wonderful company to rent from. Always happy to help. Quickly get things sorted when needed. I had a couple of property managers in my 3 years in this place and I must say that the most helpful was Safiyya El-Moumane, anything I asked of them they helped me out within a day (if they could) and made this whole process easy so thank you. Would highly recommend complete!

Complete made the process as simple and as painless as possible. They've taken care of everything with a minimum of fuss. I couldn't be happier with their support.

I've been working with complete for the first time this year and they've been fantastic. Excellent communication, proactive and lovely to deal with.

Great, smooth on-boarding. Thank you for a no-surprise experience, exactly as laid out initially. Costs are reasonable and my property feels in good hands.

I had an excellent experience with Kirsty. The service was professional, and the property was well-maintained with quality furniture. The check-out process was smooth, and they were prompt in assisting with the deposit return. Highly recommend their services!

I would like to thank Michaela Morton (Senior Property Manager) for keeping us updated when to sign the tenancyagreement. After signing the contract, we had an issue with the wrong bay number to park my car. She was so helpful to sort it out. I really appreciate her help and support.

Also, I want to thank Megan Upton for explaining the process before signing the contract.

Chrystalla is very friendly and she did whatever she could to help us with the property. There was a bit of an issue with the move in date because of third party delay but it was solved as soon as she was back from her holidays.

Excellent service with Chrystalla.
I have had all of my issues addressed.
Satisfied with the service.

I would like to share my experience with Complete Prime Residential Ltd, and it has been nothing short of disappointing. From the very beginning, I have encountered numerous issues that highlight their lack of professionalism and disregard for tenant rights.

First and foremost, the images they post online are highly misleading and do not accurately reflect the actual condition of the property. This false advertising sets unrealistic expectations and is a major red flag for prospective tenants.

I have been renting through Complete Prime Residential Ltd for the past four months, and since day one, I have reported several repair issues that needed immediate attention. Despite their initial promises to address these concerns, nothing has been done. Every attempt to follow up has been met with excuses or outright refusal to take responsibility. They seem more interested in pleasing the landlord rather than ensuring the property is habitable and safe for tenants.

Furthermore, it is clear that Complete Prime Residential Ltd only acknowledges the landlord's wishes and fails to advocate for the tenants. This lack of support and protection for tenant rights is unacceptable and has caused significant frustration and inconvenience.

In conclusion, I strongly advise against renting through Complete Prime Residential Ltd. Their unprofessionalism, false advertising, and failure to address necessary repairs make them an unreliable and unsatisfactory choice for property management. Tenants deserve better, and unfortunately, this company does not meet even the basic standards of quality service.

Had a year tenancy in Leeds with property manager Chrsytalla and they didn’t fix a leak for two months, several cancelled appointments, and now have the cheek to charge us for a clean out of our deposit despite damage being caused to the flooring by their late repairs. No empathy in their emails, miscommunication and a lot of effort from our side, I called and at times and was told to email instead, standard corporate copy and paste replies via email, really not a great experience - avoid!

It's been a pleasant experience with Chrystalla, very informative and helpful.
Gave me peace of mind knowing I'm in good hands.

Its been one year plus with complete ltd and they are very nice specially my property manager Chrystalla Kaila. She is the best person in business and one of most understanding soul I have ever seen. 5/5

Confusion at the last minute meant that our application was almost delayed however, Chrystalla Kaila was very helpful in listening to my frustrations and sorting the issue promptly. She has been great throughout the process with her speedy replies and helpful emails. Thanks again!

Chrystalla Kaila is a star, she has been able to respond my request with speed and accuracy. She is very kind and patient with client, I highly recommond her service to other clients.

Thank you Chrystalla, your hard work and effort have made my experience a very smooth process with a great outcome. Very much appreciated, Daniel.

Chrystalla has been very helpful and helped to sort out my bathroom issues very quickly. She kept in touch constantly to ensure I’ve been reached out by the contractor and all the way she ensured that the necessary service was provided on time. Thank you so much!

Complete has made my experience a seamless one. Of all the partners that worked to make this happen, Complete and Chrystalla were by far the most responsive and efficient.

Efficient and simply helpful all the way from A-Z ! A special mention to Chrystalla who's follow up is what one expects when your going through a leasing process! The complete package!