Complete Physio Reviews 2,226

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and genuine care, highlighting how these qualities contribute to effective treatment and a positive recovery journey. The service is frequently described as excellent, with many appreciating the personalized approach, clear explanations, and tailored plans that address individual needs. Reviewers also commend the outstanding customer service and the smooth, efficient user experience, noting the ease of scheduling and timely appointments. However, some customers mentioned issues with communication, specifically regarding the intercom system at the clinic, which posed difficulties for those with hearing impairments. A few other people also felt that there was a lack of communication and follow-up, which they found disappointing in a healthcare setting.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional and caring approach... See more

Customer service

Consumers generally express high satisfaction with customer service. Many reviewers highlight the... See more

Fitness

Consumers find fitness to be a positive experience, with many reporting significant progress and recovery.... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

Jack made me feel completely at ease during my first visit to Complete Physio. He listened intently to my concerns regarding 'Men’s Health' and provided clear, professional insights into the root caus... See more

Company replied

Rated 5 out of 5 stars

Alex Manos is an exceptionally talented leader, with a keen commitment to meet his client where they are in their physio journey, and craft a thoughtful plan towards healthy and lasting mobility. He h... See more

Company replied

Rated 5 out of 5 stars

Great staff, friendly welcome, decent gym area and positive results from the well trained physio's all round. Would highly recommend this place to achieve what need to for physio therapy.

Company replied

Rated 5 out of 5 stars

Been in a lot of pain in my middle finger knuckle for six months after an archery related injury. I got a speedy appointment with Luke in Cambridge who was very professional, knowledgeable and carried... See more

Company replied


Company details

  1. Physical Therapist
  2. Women's Health Clinic
  3. Physical Examination Center
  4. Physical Therapy Clinic
  5. Sports Massage Therapist
  6. Sports Medicine Clinic

Information provided by various external sources

At Complete Physio we are a team of highly specialised physiotherapists and health care professionals with years of clinical experience behind us. From our group of private clinics located across London we bring you The Complete Difference.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic experience

Hi I must say I had the most fantastic experience with Complete Physio Fulham road. From the swift and efficient process of finding me an appointment within a few hours, to the excellent treatment and diagnosis of my shoulder injury by Alistair Nowell & Chris Meyers. Well done.

July 17, 2025
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Reply from Complete Physio

Thank you for you kind and positive review. We are pleased you had a fantastic experience with us at Complete Physio.

Rated 5 out of 5 stars

Alex is brilliant and highly regarded by orthopaedic surgeons

I sought help with what I thought was muscular or tendon pain but Alex immediately diagnosed hip problems. Ultimately I was obliged to have a total hip replacement and am currently undergoing rehabilitation with Alex’s help. Not only has Alex been amazing at precisely diagnosing the problem, helping me prepare for my operation and subsequent rehab, he’s been consistently highly praised by multiple independent orthopaedic surgeons that I have consulted since Alex identified the root cause of my pain.

July 19, 2025
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

The physiotherapist gave extensive

The physiotherapist gave extensive, detailed feedback with lots of positive encouragement, he also didn't push money-making schemes, and it felt like he was putting my health as a priority. thanks for the service

July 19, 2025
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 4 out of 5 stars

Alex Manos was wonderful

Alex Manos was wonderful. He diagnosed my pain with accuracy and provided excellent exercise solutions. Ha talked me through the rehab process and guided me brilliantly during my gym sessions. Alex was courteous, knowledgeable and caring

July 14, 2025
Unprompted review
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

Excellent physiotherapy

Easy to book an appointment, clear pricing and Marc is a brilliant physiotherapist

July 13, 2025
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

Fantastic care

David was really kind and took the time to investigate the issue and provide some useful solutions.

July 11, 2025
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

Great rehab physiotherapy

I came to Alex after struggling with an abdominal injury that had been bothering me for months. It was frustrating and had completely taken me out of playing football – nothing I tried before seemed to help. From the very first session, Alex took the time to properly assess the issue, explain what was going on, and map out a clear rehab plan tailored to my needs.

His approach was both thorough and supportive, and each session built real, noticeable progress. He didn’t just treat the symptoms – he addressed the root of the problem and helped me rebuild strength and confidence gradually. Thanks to his guidance and expertise, I’m now back to full fitness and playing again without pain for the first time in ages.

Highly recommend Alex to anyone dealing with a long-term or frustrating injury – his knowledge, care, and patience really made the difference.

March 17, 2025
Unprompted review
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Reply from Complete Physio

Thank you for your kind review. We are pleased you had a positive and effective experience with us.

Rated 5 out of 5 stars

Clear

Clear, efficient expert consultation.

July 6, 2025
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Reply from Complete Physio

Thank you for your positive review.

Rated 5 out of 5 stars

Great session with Michael

Michael was professional and very knowledgeable about the possible causes of my knee pain. He was on hand via telephone multiple times after my appointment to check in and provide continuous advice. Couldn’t recommend more!

February 24, 2025
Unprompted review
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Reply from Complete Physio

Thank you for your positive review and we are very grateful for your recommendation.

Rated 5 out of 5 stars

Got good diagnosis

Got good diagnosis, treatment, advice and a plan.

July 5, 2025
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Reply from Complete Physio

Thank you for your positive review.

Rated 5 out of 5 stars

Great team

Great team, very organised and helpful

July 3, 2025
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

Great professional Pilates studio

The two pilates teachers I've had so far are really competent, they are also qualified physiotherapists so it's great if you need to rehab from surgery or an injury as well as taking a class to tone muscles and better your posture. The studio is light and airy as well.

June 26, 2025
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

John was so thorough and really gentle…

John was so thorough and really gentle with me. I feel as if the excercises he has given me to carry on with at home are really helping me.

June 24, 2025
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

Therapist Genevieve is amazing

Therapist Genevieve is amazing
Very thorough with going through symptoms and a comprehensive action plan that is already producing great results. Finally found a physio that is worth the price tag !

June 24, 2025
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Reply from Complete Physio

Thank you for your kind review. We are pleased you had a positive and effective experience with us and will pass this onto Genevieve.

Rated 5 out of 5 stars

I went to see Luke as my right shoulder…

I went to see Luke as my right shoulder cuff was preventing me living a normal life. His care and consideration in diagnosing what it may be and the treatment I can only say was first class. Since i have seen Luke I have been able to lead a normal life, which includes playing golf. Thanks

May 6, 2025
Unprompted review
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Reply from Complete Physio

Thank you for your kind review. We are pleased you had a positive and effective treatment with us.

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