Complete Gas & Plumbing  Reviews 83

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making every interaction pleasant. Many people highlight the engineers' expertise, efficiency, and thoroughness in diagnosing and resolving issues, often going above and beyond. The service is frequently described as excellent, with consumers appreciating the punctuality, clear explanations, and overall high quality of work, whether for routine maintenance or emergency repairs. Reviewers often mention the ease of communication and the company's ability to accommodate appointments, even for urgent situations. Many customers have used their services for years, citing consistent satisfaction with the workmanship and the reliable, competent team.

What people talk about most

Service

Users describe positive interactions with service, highlighting the professionalism and competence of... See more

Staff

Clients share positive opinions on staff. Reviewers consistently praise the engineers and staff for being... See more

Based on these reviews

Rated 5 out of 5 stars

As a pensioner, without heating or hot water suddenly at the weekend, it is quite a minefield to find a trustworthy engineer to fix my boiler on line. From start to finish, CG&P presented a safe pair... See more

Company replied

Rated 5 out of 5 stars

Would highly recommend this company easy to book pricing was clear and fair. Scott the engineer who serviced our boiler was professional and competent also very friendly and didn’t mind us asking l... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service - easy to get hold of and really friendly when doing the repairs and fitting boiler. Very reasonably priced and make useful suggestions. Brilliant at fitting boilers and rep... See more

Company replied

Rated 5 out of 5 stars

You can use this company with absolute certainty that the job will be done properly. They are busy because they are good and it's worth waiting a few days for an appointment. There is no faffing aroun... See more

Company replied


Company details

  1. Plumber
  2. Gas Engineer
  3. Heating Contractor

Written by the company

Complete Gas & Plumbing is a trusted provider of comprehensive gas and plumbing services. We specialize in residential and commercial solutions, including installation, maintenance, and repair of heating systems, boilers, and plumbing fixtures. Our team of certified professionals is committed to delivering high quality workmanship, exceptional customer service to meet all your gas and plumbing needs. Whether it's an emergency repair or a planned project, Complete Gas & Plumbing ensures efficient and effective service every time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

83 reviews

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Rated 5 out of 5 stars

Boiler service plus other small jobs…

Boiler service plus other small jobs around the house. All completed very professionally and cleanly.
Thank you Phil ( who completed the work)
This company always helpful, polite and quick to respond if this are not to your satisfaction.
Highly recommend this company.

October 29, 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you Philip!

Rated 5 out of 5 stars

Excellent service - highly recommended.

Called Complete Gas and Plumbing to fix an issue with our Central Heating Boiler. Paul was friendly, courteous and arranged for an Engineer to visit the very next day. The Engineer arrived on time and was also courteous and efficient. He rapidly diagnosed faults and recommended the remedial action necessary. Engineer revisited and soon fixed our boiler. An excellent service overall.

October 29, 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for the lovely review, we really appreciate it

Rated 5 out of 5 stars

Very helpful

Very helpful. Arrange time, turned up on time. Engineer worked well, clean and tidy . Explained everything done .Great team.

October 28, 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you Glenda for the lovely review.

Rated 5 out of 5 stars

Fantastic service

The engineer had lots of knowledge and even fond a fault that we hadn't notice. This has saved us energy. Very good service.

September 5, 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for leaving us this great review, we really appreciate it.

Rated 5 out of 5 stars

Deal Direct with Complete Boiler Cover

this company is used by other boiler cover companys and have been very helpfull in the past, and now I have started my boiler cover with them direct, called the other day explained problem, and they sent a plumber that same afternoon, sorted out the problem first class service.

October 16, 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you David for the great review!

Rated 5 out of 5 stars

Great Service

Boiler service easy to book and choose a suitable date and time. Scott was on time, very knowledgeable, clean and tidy. Price was very reasonable.

October 15, 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you Treca for the great review!

Rated 5 out of 5 stars

Engineer arrived on time

Engineer arrived on time. A very nice chap who worked quickly and cleanly.
I have been using this company for many years and have always had excellent service.
I thoroughly recommend.

October 8, 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for the great review!

Rated 5 out of 5 stars

So efficient!

Arrived earlier than expected and got straight on with the job, no fuss and found the problem quickly and fixed it. Really nice polite chaps. I've saved the phone number in case I need it again. Very happy

September 23, 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you Debbie!

Rated 5 out of 5 stars

Excellent and definitely would recommend

Paul, Charlie and the team were on time, worked hard, friendly and professional. We had our boiler changed to a combi boiler and new radiators. Excellent service, products and value for money. We would definitely recommend.

September 8, 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for the great review!

Rated 5 out of 5 stars

Complete Gas and Plumbing

Complete Gas and Plumbing fitted our boiler 4 years ago (2021) and have serviced it each year since. They were helpful and constructive with their advice, have done a very good job and were reasonably priced.
Very happy with their workmanship and engineers and will keep using them.

August 18, 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for the great review!

Rated 5 out of 5 stars

Excellent company and service

Excellent company and service
Very helpful and very quick to come out
Very polite and professional would thoroughly recommend

August 15, 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for taking time to leave us a lovely review!

Rated 5 out of 5 stars

Phil the gas engineer who serviced my…

Phil the gas engineer who serviced my very old gas fire was polite and friendly. He took a considerable amount of time taking the fire to pieces and cleaning and oiling all parts, I was very impressed with his thoroughness. I shall be contacting Complete Gas and Plumbing Services Ltd., again when I need another service, a job very well done. I can thoroughly recommend this firm.

August 14, 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for the lovely review.

Rated 5 out of 5 stars

Excellent service and reasonably priced - could not recommend more highly

Excellent customer service - easy to get hold of and really friendly when doing the repairs and fitting boiler. Very reasonably priced and make useful suggestions. Brilliant at fitting boilers and repairs when needed at new house. Best plumbers we have used since moving to the area 16 years ago. Could not recommend more highly!

October 2, 2024
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you Alison for leaving this great review!

Rated 5 out of 5 stars

New Gas Boiler & Hot water tank, and fixing a gas leak along the way

We recently had a new gas boiler and hot water cylinder installed by Complete Gas Plumbing Services, and the service was excellent from start to finish. The installation team were highly professional, courteous, and very considerate of the fact that they were working in our home.

During the work, they identified a gas leak which required the installation of new gas pipework into the house. This was handled promptly and efficiently, with all work completed to a very high standard. Impressively, they managed to address the issue without delaying the main installation, keeping everything on track and well communicated throughout.

The quality of the finished work is outstanding, and we were kept well informed at every stage. We are extremely pleased with the service provided and would highly recommend Complete Gas Plumbing Services.

May 22, 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you so much for leaving us this great review! You are a great customer and a pleasure to work for.

Rated 5 out of 5 stars

Absolutely great customer service

Absolutely great customer service. Efficient and courteous with quick responses and booking. Highly recommend this local company. 5*****

April 9, 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for this great review. It is always nice to hear

Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company. Very pleased with our recent cloakroom sink cabinet installation which required some carpentry skills! Always friendly, professional and knowledgeable.

March 28, 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you very much for taking the time to leave us this great review! You have been a great customer and a pleasure to deal with!

Rated 5 out of 5 stars

As always excellent professional…

As always excellent professional service.

March 17, 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for taking the time and leaving us this review, we really appreciate it.

Rated 5 out of 5 stars

Boiler Service

The engineer was professional and courteous. Couldn’t have asked for better.

February 27, 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for leaving us this lovely review.

Rated 5 out of 5 stars

Very polite and experienced engineer

Very polite and experienced engineer. Highly recommend this company. Rang on a Monday they were out Tuesday can’t ask for more.

January 7, 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for leaving us this great review, it really means a lot to us.

Rated 5 out of 5 stars

Excellent company who done a full…

Excellent company who done a full boiler and new radiators throughout my house when I first renovated the new property. Ever since they have always been very professional and serviced our boiler yearly and never had any issues with water or heating since moving in. We have been here 9yrs now and no problems at all. Great company and professional service from start of job and continued over the years

January 7, 2025
Unprompted review
Complete Gas & Plumbing  logo

Reply from Complete Gas & Plumbing

Thank you for taking the time to leave us this lovely review! It really means a lot to us!

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