Complete Gas & Plumbing  Reviews 83

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making every interaction pleasant. Many people highlight the engineers' expertise, efficiency, and thoroughness in diagnosing and resolving issues, often going above and beyond. The service is frequently described as excellent, with consumers appreciating the punctuality, clear explanations, and overall high quality of work, whether for routine maintenance or emergency repairs. Reviewers often mention the ease of communication and the company's ability to accommodate appointments, even for urgent situations. Many customers have used their services for years, citing consistent satisfaction with the workmanship and the reliable, competent team.

What people talk about most

Service

Users describe positive interactions with service, highlighting the professionalism and competence of... See more

Staff

Clients share positive opinions on staff. Reviewers consistently praise the engineers and staff for being... See more

Based on these reviews

Rated 5 out of 5 stars

As a pensioner, without heating or hot water suddenly at the weekend, it is quite a minefield to find a trustworthy engineer to fix my boiler on line. From start to finish, CG&P presented a safe pair... See more

Company replied

Rated 5 out of 5 stars

Would highly recommend this company easy to book pricing was clear and fair. Scott the engineer who serviced our boiler was professional and competent also very friendly and didn’t mind us asking l... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service - easy to get hold of and really friendly when doing the repairs and fitting boiler. Very reasonably priced and make useful suggestions. Brilliant at fitting boilers and rep... See more

Company replied

Rated 5 out of 5 stars

You can use this company with absolute certainty that the job will be done properly. They are busy because they are good and it's worth waiting a few days for an appointment. There is no faffing aroun... See more

Company replied


Company details

  1. Plumber
  2. Gas Engineer
  3. Heating Contractor

Written by the company

Complete Gas & Plumbing is a trusted provider of comprehensive gas and plumbing services. We specialize in residential and commercial solutions, including installation, maintenance, and repair of heating systems, boilers, and plumbing fixtures. Our team of certified professionals is committed to delivering high quality workmanship, exceptional customer service to meet all your gas and plumbing needs. Whether it's an emergency repair or a planned project, Complete Gas & Plumbing ensures efficient and effective service every time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, reliable, trustworthy. Thank you.

August 1, 2024
Complete Gas & Plumbing  logo

Reply from Complete Gas & Plumbing

Thank you for leaving this review.

Rated 5 out of 5 stars

A thorough job done…

A thorough job done by a pleasant competent plumber so reassuring to have somebody knowledgeable about the boiler he's servicing

August 1, 2024
Complete Gas & Plumbing  logo

Reply from Complete Gas & Plumbing

Thank you for you review. It means a lot to us that you have taken time to do this.

Rated 5 out of 5 stars

Highly recommended

The engineer that came to set up our new dual fuel range cooker was polite friendly and efficient everything was left clean and tidy and working very well. We have used this company before and would highly recommend them and would certainly use them again without hesitation.

July 2, 2024
Complete Gas & Plumbing  logo

Reply from Complete Gas & Plumbing

Good Morning
Thank you for your kind review, it is very much appreciated.

Rated 5 out of 5 stars

Excellent local company

Great to have found a reliable and reasonable local plumbing company. Professional and friendly service. Will use them for all future jobs. Highly recommend.

July 3, 2024
Complete Gas & Plumbing  logo

Reply from Complete Gas & Plumbing

Hi Siobhan, Thank you for your lovely review it means a lot to us as a Company and we really do appreciate it.

Rated 5 out of 5 stars

Came the same day

Came the same day, sorted the problem, what more can one ask

July 1, 2024
Complete Gas & Plumbing  logo

Reply from Complete Gas & Plumbing

Hi Barry Thank you for your review we really do appreciate it.

Rated 5 out of 5 stars

Complete Gas and Plumbing are a…

Complete Gas and Plumbing are a pleasure to deal with, polite, professional and providing of an excellent service! Really happy with everything, thank you :)

July 1, 2024
Complete Gas & Plumbing  logo

Reply from Complete Gas & Plumbing

Hi Davis, Thank you for your lovely review it really does mean alot to us, have a lovely day

Rated 5 out of 5 stars

Always good fast service

Always good fast service , good coms , fair pricing and helpful

July 1, 2024
Complete Gas & Plumbing  logo

Reply from Complete Gas & Plumbing

Hi Peter, Thank you for your review it really does mean alot to us as a Company.

Rated 4 out of 5 stars

Very polite and helpful workers

Very polite and helpful workers. Explained what they were doing, turned up when they said they would, and cleared up after themselves.

June 21, 2024
Complete Gas & Plumbing  logo

Reply from Complete Gas & Plumbing

Thank you for your review. it really does mean alot to us

Rated 5 out of 5 stars

Did a great job

Did a great job. Friendly and professional. Radiator installed and working well. Very impressed.

June 19, 2024
Complete Gas & Plumbing  logo

Reply from Complete Gas & Plumbing

Hi Ian, Thank you so much for your review we really appreciate it.

Rated 5 out of 5 stars

Complete Gas and Plumbing .…

I have recently used this Company and I would highly recommend them. The team whole were polite, prompt, very tidy throughout the work , very respectful while at my property, and their standard of finish was immaculate. They are a great example of a very efficient and well run business. Mrs. v j .Castle

June 17, 2024
Complete Gas & Plumbing  logo

Reply from Complete Gas & Plumbing

Thank you for your lovely review

Rated 5 out of 5 stars

Very good overall service.

I was able to book a time and date that was convenient for myself. Engineer arrived promptly, serviced my boiler and cleaned the filter leaving no mess at all. Report provided was informative and charge for work very reasonable.

June 20, 2024
Complete Gas & Plumbing  logo

Reply from Complete Gas & Plumbing

Thank you for your lovely review.

Rated 5 out of 5 stars

Pleasant and efficient

Pleasant and efficient - the chap did the work tidily and with no fuss.

June 20, 2024
Complete Gas & Plumbing  logo

Reply from Complete Gas & Plumbing

Thank you for your review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look