Complete Home Surveys Ltd Reviews 

237
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fantastic service! Emma helped initially with booking our RICS-2 survey, she was super helpful and very informative. The survey was carried out within a few days of the inital booking and the r... See more

Rated 5 out of 5 stars

Couldn’t fault the service we received for our survey on our home, Sandra was lovely & very professional & thorough. We were really happy with the quick turnaround for the report too. We decided to go... See more

Rated 5 out of 5 stars

We've had both experiences of being a seller and a buyer with Complete Home Surveys, and their level of customer service, care and quality of work is outstanding. When we sold our house our buyers use... See more

Rated 5 out of 5 stars

I recently contacted the team to enquire about a survey and spoke with Emma, who was friendly, professional, and extremely helpful throughout. As first-time buyers, we had several questions, all... See more

Company details

  1. Chartered Surveyor
  2. Real Estate Surveyor

Written by the company

We are a local independent firm of Chartered Surveyors and Registered Valuers based in Liverpool. We focus on providing our clients with reliable, honest and professional advice in relation to residential property. Whether you are a first time buyer or an established landlord, our expert team are here to help you on your journey to purchasing your next property. We specialise in Level 2 Homebuyer Surveys and Level 3 Building Surveys, as well as Help to Buy, Probate and Matrimonial valuations. We are Regulated by the Royal Institution of Chartered Surveyors (RICS) which means we work to the highest level of professional and ethical standards.


Contact info

4.9

Excellent

TrustScore 5 out of 5

237 reviews

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4.9

All reviews

(237)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service had my report back in…

Excellent service had my report back in 2 days. Excellent communication really helpful with any questions i had. I had a level 2 complete home survey. Would highly recommend

November 29, 2022
Unprompted review
Complete Home Surveys Ltd logo

Reply from Complete Home Surveys Ltd

Thank you for your valued feedback.

Rated 5 out of 5 stars

Top quality company

Top quality company. Very competitive on price and very helpful. Would definitely recommend.

November 24, 2022
Unprompted review
Complete Home Surveys Ltd logo

Reply from Complete Home Surveys Ltd

Thank you for your valued feedback.

Rated 2 out of 5 stars

Only 17 photos in a level 3 building…

Only 17 photos in a level 3 building report. And no estimated cost for maintenance included.

Ps The administrative staff was good.

November 18, 2022
Complete Home Surveys Ltd logo

Reply from Complete Home Surveys Ltd

Hi Siu, thank you for your feedback. We would like to point out that we do not provide an estimated cost for maintenance as part of our service. We would always recommend that you obtain 3 competitive quotations for any repair work that is highlighted within our report. We are happy to put you in contact with reputable builders in the area. We provide a comprehensive list of photographs in each Level 3 Building Survey report, which corresponds to the general condition of the property. As the property was in fairly good condition, the number of photographs was limited as there were minimal defects identified during the inspection.

Rated 5 out of 5 stars

Excellent company

Excellent company! I instructed Complete Home Surveys for a Level 2 Home Buyer Survey. I received the report 2 days after It was carried out. My surveyor, Liam, was extremely helpful and informative! Would highly recommend this company.

October 25, 2022
Unprompted review
Complete Home Surveys Ltd logo

Reply from Complete Home Surveys Ltd

Thank you for your valued feedback.

Rated 5 out of 5 stars

Excellent service and very affordable

My partner and I were buying a house and booked a level 3 survey with Complete Home Surveys Ltd as they were charging a very good price compared to other firms.

The survey was carried out by Sean. Just a couple of days after the survey was carried out we received the report by email. It was very in-depth and covered all aspects of the house and it’s structure, along with recommendations for work that needed doing to it.

Because of this we were easily able to identify what work needed doing as a priority.

Complete Home Surveys Ltd is an excellent company and they were very pleasant to deal with. Emma and Sean were both very helpful.

I would definitely recommend this business if you want an affordable in-depth survey doing.

September 14, 2022
Unprompted review
Rated 5 out of 5 stars

Had a Level 2 Homebuyers Survey…

Had a Level 2 Homebuyers Survey completed on a property. Really competitive cost, they carried out the survey and I received a very detailed report back within 3 days. Would really recommend this company

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

The process was simple

The process was simple, clear and timely. The survey was completed 1 week after my initial contact and they organised a date suitable with the vendor for me so I didn't have to do anything. The completed report was then with me 3 working days later and Sean who carried out the survey was happy to answer any questions I had over the phone explaining certain aspects of the report. Would highly recommend :)

October 6, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent company and great value.

Excellent company and great value.
The report was excellent and prevented us buying a property which would of been expensive to repair.
I would use them again as and when we find another property was intend to purchase.

October 6, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service, would do it again

Our experience with Complete Home Surveys was great. Emma provided excellent admin support and Sean was ready to answer all our follow-up questions to homebuyers report. Everything on agreed schedule, would 100% contract again.

September 22, 2022
Unprompted review
Rated 5 out of 5 stars

Very efficient service

Very efficient service at a competitive cost.
Purchased the level 2 homebuyers survey which was very detailed and easy to understand.
Would definitely recommend.

September 26, 2022
Unprompted review
Rated 5 out of 5 stars

Great local company. Highly recommend!

Emma and Sean have provided an excellent service when carrying out a surveyor recently for a home we are purchasing. Emma is so friendly and helpful with any communication needed. Sean was really great in taking the time to talk me through the report once I received it and didn’t fully understand its contents. This put me at ease. Even though I had paid up, some details came back in the searches return and I contacted the company again for advice. To my surprise, Emma and Sean once again assisted me with no problems and took the time to look over the information and advise me accordingly without wanting further payment. Thank you again to the team and I would highly recommend them for your surveys.

August 15, 2022
Unprompted review
Rated 5 out of 5 stars

Level 2 survey

Very comprehensive report provided within a good timeframe and at a reasonable cost. I would recommend this firm.

August 11, 2022
Unprompted review
Rated 5 out of 5 stars

Great Company and Service Provided

Had a Level 2 Homebuyers Survey completed on a property. Really competitive cost, carried out the survey to suit my timescale and got a very detailed report back within 2 days. Would really recommend this company. Special thanks to Emma who arranged the survey and was on hand to answer any queries :)

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

Had a level 2 survey

Had a level 2 survey completed on a house me and my partner where purchasing and they where very quick and simple to use. They offered plenty of support, would definitely recommend.

July 22, 2022
Unprompted review

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