Complete Shutters & Blinds Reviews 233

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, highlighting the excellent service received from initial contact to installation. People are delighted with the high quality of the products, noting that the shutters look amazing, are well-made, and significantly enhance their homes. The overall user experience is described as smooth, stress-free, and professional, with many appreciating the timely and tidy installation process. Though some customers experienced issues with communication and follow-up regarding repairs or installation delays, the majority of people found the company to be highly reliable and would readily recommend their services.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the team's professionalism,... See more

Service

People report positive experiences with service. Customers consistently praise the professional, friendly,... See more

Product

Reviewers express high satisfaction with the product. Many customers are delighted with their new shutters,... See more

Quality

Consumers consistently express high satisfaction with the quality of the product. Many reviewers praise the... See more

User experience

Customers consistently note positive experiences with the overall user experience. Many reviewers found the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had our shutters fitted by Complete Shutters and couldn’t be happier. After getting a few quotes, it was clear that Danial really knows his stuff, and we felt confident we'd get top-quality shutter... See more

Rated 5 out of 5 stars

I had 8 shutters fitted by Daniel's team 2 very hard working and very efficient and tidy men, was extremely pleased with the shutters they look amazing and from start to finish daniel and pippa kept... See more

Rated 5 out of 5 stars

I'm absolutely delighted with the shutters from Dan and his team. They're beautiful and perfectly in keeping with the house. The team arrived on time and worked tirelessly until they were done. They a... See more

Rated 5 out of 5 stars

I’m absolutely delighted with my new shutters—they look stunning and have completely transformed the space. The whole experience was smooth and professional. Daniel, who handled everything, was fa... See more

Company replied


Company details

  1. Window Treatment Store
  2. Furniture Store
  3. Interior Designer

Information provided by various external sources

We offer the best quality plantation window shutters and wooden shutters in London and surrounding areas. View our quality range online today!


Contact info

4.9

Excellent

TrustScore 5 out of 5

233 reviews

5-star
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Rated 5 out of 5 stars

Cannot recommend this company enough!

Cannot recommend this company enough!! Customer service was amazing from start to finish. They listened and designed exactly what I asked for and all at a fantastic price. Thank you all so much, especially as it was a rushed job seen as I’d already been let down by another company. My in laws were over last night so I’d expect a call today from them!! Thanks again I love love love them and will continue to recommend your fabulous services to all I know.

December 10, 2020
Unprompted review
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Reply from Complete Shutters & Blinds

Hi Emma

Thank you for your kind comments. Nice meeting you and all and we are glad you like the new blinds & shutters.

Thank you

Dave

Rated 5 out of 5 stars

Excellent company from start to finish

Excellent company from start to finish. Customer service was great, as well as delivery and installation. Very high quality and good prices compared to other places. Highly recommend this trust worthy company.

December 10, 2020
Unprompted review
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Reply from Complete Shutters & Blinds

Thank you Sarah. All the very best. Dave

Rated 1 out of 5 stars

Full of empty promises; lacklustre performance

I have no issue with the quality or delivery of the work.

They just cannot seem to organise a visit to fix a broken slat in South Woodford. No word of a lie, I have been chasing them for TWO years. Complete Shutters have made promises and commitments that they have failed to honour; they just cannot seem to resolve a very simple issue.

Update: I AM in correspondence with you and after giving you an ultimatum (and then a long period of grace) I left this accurate review. I have been in correspondence with you for 2 years and Complete Shutters now has a solid history of 'no shows' and excuses. I have to let other unsuspecting clients know about what to expect from you.
17DEC2020 - Complete Shutters have at last managed to visit the property - the "parts are on order".

December 8, 2020
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Reply from Complete Shutters & Blinds

Hello. Please could you call us on 020 3418 8877 or email to: sales@completeshutters.co.uk as your name doesn’t explain as to who you are. Many thanks. Daniel

Rated 5 out of 5 stars

We absolutely love our new shutters

We absolutely love our new shutters. Totally transformed the look of our house. Fantastic service from start to finish. Could not be happier. Thank you so much. in time for Christmas as promised.

December 8, 2020
Unprompted review
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Reply from Complete Shutters & Blinds

Thank you for your review. We are glad you like the new Shutters. All the very best. Daniel

Rated 5 out of 5 stars

Great service once again from Complete…

Great service once again from Complete Shutters! Second time we’ve used them now and the shutters are perfect once again. Price is very competitive and the finish, installation and quality of the product is very good. Would highly recommend!

December 1, 2020
Unprompted review
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Reply from Complete Shutters & Blinds

Thank you for your review. We are glad you like the new Shutters. All the very best. Daniel

Rated 5 out of 5 stars

Excellent shutters!

We had shutters installed in our front room in November and couldn’t argue with the quality of shutters and service provided by the team. I have booked in again to have our bedroom measured. Going through these hard times it is critical to support our local trades and businesses. Would fully recommend.

December 1, 2020
Unprompted review
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Reply from Complete Shutters & Blinds

Thank you for your review. We are glad you like the new Shutters. All the very best. Daniel

Rated 5 out of 5 stars

Quality product

We've just had cafe-style shutters fitted to our first floor kitchen /diner and full-size to our downstairs entrance hall and are delighted with the result. The shutters are of a great quality and the fitters were professional and very efficient. Daniel and Pippa kept us posted about some delays; there is a long wait anyway due to the import process. We have another set of shutters arriving soon for our sitting room and I would not hesitate in using the company again.

November 12, 2020
Unprompted review
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Reply from Complete Shutters & Blinds

Thank you for your review. We are glad you like the new Shutters. All the very best. Daniel

Rated 5 out of 5 stars

I can recommend Complete Shutters & Blinds...

After a recommendation from a good friend, I asked Complete Shutters to price up 'Plantation Shutters' for all the windows on the front of my property. I gave a '5 Star Rating' because the response was prompt, accurate and the sample shutters gave me a good visual of the finished look. Moreover, the finished product quality is top notch.

On an added note, the fitters were clean, efficient and friendly which in my eyes is a bonus.

The job was finished quickly and I was blown away with how the shutters transformed the look of my house. Thanks Complete Shutters! I will definitely recommend you in the future.

NB My Son liked the finish so much, we have now ordered the same shutters for the rear bedroom windows on the first floor.... cant wait!

October 26, 2020
Unprompted review
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Reply from Complete Shutters & Blinds

Thank you for your review. We are glad you like the new Shutters. All the very best. Daniel

Rated 5 out of 5 stars

I have had shutters fitted by complete…

I have had shutters fitted by complete shutters last week and I am very very pleased with the shutters and the fittings. I read the reviews only after I paid the deposit, and to be honest with you it really alarmed me reading all the negative reviews it really put me off, after which I got in touch with Daniel and wanted to cancel my order because I was so upset thinking what have I got myself into. I’ve experienced the excuses and lack of communication from Daniel which made me extremely angry and upset. However, after speaking to him and given that he was in a little bit of a pickle with his business in terms of lack of staff and issues with manufacturers delivering during Covid I decided to give him the benefit of the doubt and go ahead and have the shutters fitted anyway. So I waited until the delivery date to see if they actually turn up. The shutters came on time and was fitted perfectly. The fitters were very lovely, as well as professional, they just got on with the job and cleaned up After they were finished so I was very pleased with that. Although I have experience that a lack of communication from Daniel he did eventually redeem himself above all he threw in some blinds for the rest of my windows as a gesture of goodwill. There is no doubt that Complete Shutters are extremely affordable in comparison to other blind/shutter businesses. I have had about five quotes from different companies all overpriced. Complete Shutters was the only company that offered Everything I wanted within my budget and to be honest with you it was a complete bargain. I think now Complete Shutters are back on their feet and running a professional business. I cannot fault Their workmanship and they did deliver what they promised. I am over the moon with my shutters and blind. I really hope they continue their good work I don’t think anyone would complain about the end result. I do understand that you can’t please everyone and some people may encounter a few hiccups just like you would with a lot of companies but if you persevere like I did you will be very pleased with the end result. Thank you Daniel and the complete shutters team, I really do hope you continue delivering an excellent service. I am so glad I went ahead and used this company.

October 25, 2020
Unprompted review
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Reply from Complete Shutters & Blinds

Thank you for your review. We are glad you like the new Shutters. All the very best. Daniel

Rated 5 out of 5 stars

Happy to recommend Complete Shutters

We are very happy with the service we've received from Complete Shutters. Daniel went through the options with us clearly at the time of the survey, and came back promptly with the quote based on our choices. As someone else has noted, the wait for the shutters to be manufactured and delivered was a few weeks longer than usual due to Covid, but it was well worth it! The team came to install them as scheduled, and were very professional and polite. The end result is just what we were looking for, and we have no hesitation in recommending Complete Shutters.

October 25, 2020
Unprompted review
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Reply from Complete Shutters & Blinds

Thank you for your review. We are glad you like the new Shutters. All the very best. Daniel

Rated 5 out of 5 stars

Excellent service

Excellent service. Arrived on time and fitted with the minimum amount of fuss. Clean work and made sure everything was tidy when they left. We are really pleased with the end result. Thank you

October 22, 2020
Unprompted review
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Reply from Complete Shutters & Blinds

Thank you for your review. We are glad you like the new Shutters. All the very best. Daniel

Rated 5 out of 5 stars

Very pleased with the final product

Complete Shutters had installed shutters at my friend's house so I knew what to expect. Dan was very helpful at explaining all the pros and cons of each materials and options available for the shutters.

Due to covid, the delivery took longer than usual but the installation date was exactly they scheduled for.

The quality of the installed shutters was identical to my neighbor's shutters which they got from Hillarys and paid a fair bit more for.

October 21, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service and quality product

Excellent service and quality product! The cost of the shutters was much cheaper than other companies. They were fitted in less than 2 hours and the fitters were friendly and tidied up afterwards, leaving no mess. A positive experience indeed.

October 20, 2020
Unprompted review
Rated 5 out of 5 stars

This is the second time we’ve used this…

This is the second time we’ve used this company, the first being 6 years ago at our old house. When we moved I searched around for quotes and Complete Shutters still couldn’t be beaten on price. Both times I can’t fault the service, I’m not sure where the bad reviews are coming from but my experience has been nothing but pleasant. The quality of the shutters is fab and I will be ordering another one shortly. Daniel was friendly, professional and has kept me in the loop at every stage. I will be ordering again soon.

October 15, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic and professional Service…

Fantastic and professional Service right from the off. Arranged survey in the home and ran through the options with good samples, hinges etc. Quotation and programme of works agreed and a high quality installation completed on time with no issues. Highly recommended for any home or commerical business and the customer after care is awesome.

October 11, 2020
Unprompted review
Rated 5 out of 5 stars

Quality Shutters At A Great Price?

We finally decided to go with Complete Shutters based on product knowledge, price and quality and we are extremely delighted that it was the right decision!
Dealing with Dan has been a pleasant experience and great communication all round.
He guided us in the right type of shutters to choose and most importantly offering a great product at a lower price than his competitors but without compromising on quality.
We had our shutters installed today and we are delighted with the final look and fitting. The fitters especially Dave were extremely polite and did a brilliant job.
I would highly recommend Complete Shutters as they offering high quality shutters at unbeatable prices!
Well done keep and continue the good work!

October 10, 2020
Unprompted review
Rated 5 out of 5 stars

Stunning shutters at competitive prices!

I used complete shutters based on a recommendation from a friend and very happy I did. Dan was excellent from the start, recommending the right type of shutters and very competitive - offering a superior product at a lower price than others. I am delighted with my wooden shutters and which look stunning and fitted excellent on my bay windows. Unfortunately their was some delay due to Covid lockdown (unavoidable) but Dan always kept me up to date with progress and was always available for my queries. I cannot thank enough Dan and the 2 fitters (Dom & Adam) who all did a brilliant job. I highly recommend Complete Shutters, stunning shutters at the best prices!

September 29, 2020
Unprompted review

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