I bought a pair of pants but despite measuring up they did not fit. Even though returned clean with the hygiene strip intact they refuse to refund or exchange. Now they don't even answer my emails. I... See more
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See what reviewers are saying
Bought these for my daughter and I was really hopeful they were the answer to my drying the period pants in winter (or English summer ) conundrum. However when they arrived one of the two types I... See more
I have urge incontinence. When I leaked the confitex pad continued to feel wet for a long time. Sometimes the confitex pad was not sufficient and my jeans got a bit wet. I usually use a dispo... See more
I had been hoping to find a UK supplier of washable incontinence underwear so I didn't have to keep importing from the US. Unfortunately although the lace is beautiful, the gusset is about three time... See more
Company details
Information provided by various external sources
Confitex set out to create a range of highly functional, beautifully designed washable incontinence underwear which offer a real alternative to disposable incontinence products. After three years of extensive – and exhaustive – research, development and trials, we have devised a product that meets the original brief: to be fashionable, highly functional and make people feel good.
Contact info
Confitex, CM14 4JE, Brentwood, United Kingdom
- 0800 055 6770
- info@confitex.co.uk
- confitex.co.uk
Amazing Product. Why has no-one thought of this before!!
Thought I'd try this on a whim after spending a fortune on pads, I couldnt believe how comfortable these were, and so stylish I feel like a woman again. With the discreet packaging I had no worries about the anyone discovering my secret. Would happily order again.

Reply from Confitex
Service
First time buyer and the service received was excellent. The product was exactly what was wanted. Would buy again.

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Good Product
Simple ordering and good delivery. Prompt response to query. Absorbency works well.
I would have preferred that the types of fabrics from which the garment is made were shown on the website, as I was surprised to find that all the non-padded area was at least 90% polyester - which may not be comfortable in a hot climate and create more friction. I had assumed that cotton would have been used more.

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Excellent product and service
Not really suffering from incontinence (yet!) but delighted to have found the moderate absorbency garments which provide such support for a minor prolapse.

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Value for money.
I have only just order some ladies underwear and if they are as good as the purchasing them then i expect them to be excellent value for money. The ordering is so simple and the explanation of the underwear is excellant i cant wait for them to arrive so i can try them out

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comfort
have purchased two pairs to try them out, they are so comfortable and stylish that I have now purchased some more. pleased with my purchase and would recommend them.

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The service I have eceived by phone has been excellent
I ordered some pants over the phone and was pleased with the replies and helpful information. They arrived promptly but unfortunately I judged them to be too small. On phoning confitexx I was helped to return them and promised larger replacements. The service was first class in all respects.

Reply from Confitex
Thank you, Thank you, Thank you.
Finally discreet sexy underwear for ladies who suffer with incontinence. I have been wearing the various brands of disposable incontinence underwear for years and while yes they do their job they look bloody awful. I am only 31 and so don't want to give up looking and feeling as nice as possible. I have 1 pair of the boyfriend type shorts and 2 pairs of the higher wasted pants. They feel so nice and look amazing I didn't tell my other half about them until he saw them on me, I was wearing the black lace at the time, he couldn't believe they were not only incontinence pants but the fact they can be washed!! They are a total win win! They only down side is I found the sizes to come up a little small, so definitely go up a size. Other than that 5*'s. Thank you Confitex.

Reply from Confitex
Not suitable for my husband as he requires greater absorbency
I have found the company pleasant to deal with and prompt in their response to my order. Unfortunately it seems that my husband requires a greater degree of absorbency in the underwear than is available at present. I note that a garment with greater absorbency will become available in the new year.

Reply from Confitex
Confitex product &Service
Excellent service from the lady I dealt with over the phone.Very helpful and understanding of my needs and dealt with my order very professionally.The products that I have bought from Confitex are off very good quality and very well made and I would not hesitate to buy them from this company again. Thank you for your help from a very satisfied customer. Mr T Fryer

Reply from Confitex
Solved a problem
Ordered x2 pairs for my husband to see how they'd work and they were so good I've ordered another x4 pairs. At least during the day his dignity is spared and he seems to be comfortable in them.

Reply from Confitex
excellent efficient service and prompt delivery
Goods arrived in two days and seem to be suitable for purpose. Hope the6 are as good after washing.

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Reply from Confitex
You get what it says on the tin!!
I was very happy with the service and the standard of the product. I would certainly recommend them to anyone who requires this type of underwear.

Reply from Confitex
Excellent product!
I have purchased pants for my husband who is beginning to have some continence issues from time to time. These pants have provided a relief from the worry of not getting to the loo on time and the embarrassment associated with that.

Reply from Confitex

Reply from Confitex
Helpful staff
Lovely product, as described in the advert. There ia a very polite and helpful girl on the telephone. Thanks.

Reply from Confitex
Purchase of incontinence underwear
Very helpful operator. However product is rather more expensive than I thought.

Reply from Confitex
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