Needed a couple of CCTV cameras. After researching a number of suppliers I settled on Connectec. The web site works well, there is plenty of information on the items I wanted to buy, ad prices a... See more
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See what reviewers are saying
Had connection problems with my CCTV and was concerned that the manufacturer "didn't supply spare parts". Found Connectec.uk with a quick search and struck gold! Part delivered promptly by a professio... See more
I've never dealt with this company before but when I had new windows installed I decided to renew the old window tremblers and contacts. This company was by far the cheapest without any compromise on... See more
Excellent service from quote to delivery . Really helpful staff . We had not used Connectec before as a branch but found them helpful and the whole process was really clearly communicated so that w... See more
Company details
Written by the company
Connectec are North Wales leading wholesale supplier of CCTV, security, networking, TV & satellite and electrical products. We offer free advice and support for all of our products with many available for next day delivery to UK customers. You can shop online 24/7 at our easy to use website or in store at our trade counter in Wrexham, North Wales.
Contact info
Connectec, LL137YP, Wrexham, United Kingdom
- 01978 806111
- info@connectec.uk
- connectec.uk
Replied to 100% of negative reviews
Typically replies within 1 month
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I called Connectec and explained I have…
I called Connectec and explained I have a brain tumor and not very good with technical issues.
I merely wanted to know how to reset the leads to my dashcams which had become loose. The original cameras were fitted by this company.
Sadly i was met with a could not care less attitude and told to go to a local garage. All I wanted was some advise to ensure I had the confidence to use the car with the devises operational. I now have the stress of not knowing if I can get them to work properly.

Reply from Connectec
Great Value and Vast Range
If you are in the market for security products don’t be surprised if you end up on Connectec’s website as the product lines and spare parts are cheap and plentiful.
Very pleased with the delivery options and notifications exactly where your order is. Highly recommended.
Only one minor niggle - they usually pop in a little bag of sweets in your parcel with your order - imagine how crushed I was when I received my latest order, threw the parts to one side and searched for my sweeties. No! Nothing there! Whaaaat!
My wife found me sobbing in my man cave but was less than sympathetic.

Reply from Connectec
Poor service
Ordered a part and paid for next day delivery, i was given a 1 hour time slot that came and went after several messages telling me to wait, i watched the van drive past without stopping, then sending a message they had missed me !
After complaining the delivery company called me, asked me to answer security questions, then hung up on me, i now have to wait until the part is returned to get a refund, disgusting service.

Reply from Connectec
Prompt and excellent customer service
Prompt and excellent customer service, advice and tech support.
Everyone there is a pleasure to deal with and I was recently helped by Nathan, who provided exceptional assistance and expertise, providing clear and effective solutions.
A reliable and competent company.
Highly recommended
We have nothing but high praise
We've come to rely on Connectec. When compared to service from other distributers these guys are faster, usually lower priced, excellent with the packing and always helpful on the phone. Next day delivery is always on time. Many orders placed over the years and they're always right and always on time. The haribo is a nice bonus. As long as they stay like this we'll keep sourcing from them.
Trusted company
I have used this company on more than one occasion and I must say I found them very trustworthy helpful and timely in the dispatching and delivery of my order. I would definitely recommend them as a first choice if you find the goods you're looking for on their site.
Ideal purchasing system
I searched for exactly the lead acid gel battery I needed for a very exact space, and was heartened to find a website that gave physical dimensions - and esaily found! The battery is perfect at a good price and arrived within very few days.
Extremely helpful when I was unsure of…
Extremely helpful when I was unsure of a replacement camera, advised a suitable alternative. Quick delivery and well packaged. Many thanks
Thank you Excellent service from…
Thank you Excellent service from Technical Support,Customer Service and delivery of goods Well done
Good prices and fast dispatch and fast…
Good prices and fast dispatch and fast delivery by Royal Mail
Great service
Great service from ordering to delivery.
The best website I have known.
They keep you informed at every stage.
Would highly recommend.
Great prices and delivery service
Great prices and delivery service. My go to battery supplier now
Competitive prices for good branded …
Competitive prices for good branded batteries.
My bank card had a hiccup during payment and the chap I spoke to at Connectec was very helpful and reassuring that I wouldn't get two orders!
Whats stopping you.......🙂
As previously and as promised I used Connectec again for some additional equipment. Quick reliable and economic service with a rapid delivery. I have yet to see the prices beaten online.
To be revisited when I need more kit. Thanks to all. JNR
Excellent service and product
really helpful advice and happy with consequent purchase
really helpful advice regarding a technical difficulty so that I was able to purchase from them with confidence, namely a second chime for my video doorbell.
Excellent service
Excellent service, competitive prices
Parts were received promptly and all fitted and working correctly.
Simple and easy to deal with. I will definitely use again.
Excellent
It has been a delight to experience my first purchase from Connectec. The price was very competitive and the service was faultless - it arrived within their estimate. I will be a return customer in the future.
Quick delivery and parts exactly as…
Quick delivery and parts exactly as expected
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