Connection Technologies Reviews 

166
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people found the overall service to be excellent, noting a smooth, easy, and efficient process from start to finish. Reviewers consistently highlight the quick response times and proactive communication, ensuring queries are addressed promptly. However, some customers also noted a decline in communication and responsiveness after the initial sale, mentioning that messages were not read or replied to, and post-sales customer service became non-existent.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Customers consistently report positive experiences with the service, describing it as efficient,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Response time

Clients share positive opinions on response time, with many reviewers consistently praising the quick and... See more

User experience

People report positive experiences with user experience, finding the process easy and straightforward from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I vouch for Connection Technologies for your phone contracts as an excellent service unlike any other I have used. Having fought long and hard trying to get service from Vodafone - I moved and put our... See more

Company replied

Rated 5 out of 5 stars

Matt was extremely good in dealing with my business needs, overcame a few issues that I created without fuss and delivered as he said. Very happy with the service I've received and have moved over fro... See more

Company replied

Rated 5 out of 5 stars

Have been dealing with Kia at connection technologies for over a year now and she has been more than helpful. Always available to chat with me when I have a query, always happy to help and has made ch... See more

Company replied

Rated 5 out of 5 stars

Have had a great experience with Callum's help. We'd been in paralysis about which phones to go for and how to shift to a business contract for a while and he laid us down different options for afford... See more

Company replied


Company details

  1. Telecommunications Service Provider
  2. Cloud Computing Service
  3. Phone and Internet Service
  4. Telephone Company
  5. Tower Communication Service

Written by the company

Imagine a world where your organisations telecom and IT just work effortlessly, reliably and with full support whenever you need it. That’s the reality we deliver. At Connection Technologies, we don’t just connect businesses - we empower them. In a world that never stops evolving, we ensure you stay ahead with seamless telecom and IT solutions tailored to your needs. We’re not just telecom experts - we’re problem solvers, innovators and your trusted partners in business connectivity. Your business is unique, and we get that. That’s why we craft solutions designed just for you - because one-size-fits-all simply doesn’t cut it. With industry-leading response times and innovative technology, we keep your business connected in an always-on world. Customer Success Stories Rhino “I first engaged with Connection Technologies several years ago and have utilised their services ever since. Owning a group of national companies sometimes it’s difficult to find a partner who understands your business and goes that extra mile to ensure the services are second to none. They not only understood my businesses but provided solutions to enable savings across the group but also an increased service based upon my currently supplies.” Weymouth “As a newly formed town council, we needed a quick and reliable solution to meet our mobile telecommunication needs. Connection Technologies took the time to understand our requirements and very quickly came back with a total solution that was both cost-effective and provided the best hardware for our staff. This enabled our staff to concentrate on setting up the new Council and providing the very best service to our customers." Volmary “As an IT Director I was looking for a company which would take care of the entire switch over from our old mobile provider and VOIP system. I found the team at Connection Technologies very helpful, and I was kept informed every step of the way. Very pleased with the services we now have and most important for me is the excellent customer service without the long waiting telephone queues.” Use the Geeks “The team are simply incredible - every problem I've thrown at them they've got a solution. They have managed a complete refurb of my technology leaving me to get on with running my business.”


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

166 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(166)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

The change over from our existing provider was very smooth. Great communication and customer service.

October 31, 2023
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

Thank you very much, its always great to read positive reviews! We are happy to support you and your business with your business telecoms!

Rated 5 out of 5 stars

Service second to none

This company offer excellent customer service. We can honestly say that from us taking out a contract with them and throughout it has been first class. Nothing is too much trouble and they respond quickly. Communication is second to none ( a rarity these days)! We would have no hesitation in recommending this company. Professional, efficient and courteous. One member of staff in particular has been so helpful to us of late. Her name is Jen and she is obviously an asset to the Company.

September 28, 2023
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

What a fantastic review! Thank you for sharing!

Rated 5 out of 5 stars

The Rolls Royce of Connections processing

I've been dealing with Mhari at Connection Technologies for the past 6 months, and I must say it's been an absolute pleasure.

A true professional with a real get up and go attitude. Nothing is too much trouble, and doing business with him has been nothing short of excellent.

April 20, 2023
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

Thank you for taking the time to review Connection Technologies Dan! We have built a great working relationship and long may it continue!

Rated 4 out of 5 stars

Mobiles

We have recently switched our mobile contract to Connection Technologies, the whole process went very well, Connection Technologies kept me well informed at every stage about what was happening and what we needed to do.
Since switching they have continued to be very helpful and have answered any questions I have had and I look forward to working with them in the future.

April 4, 2023
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

We are so pleased you have been happy with the services we have provided! Thank you for sharing!

Rated 5 out of 5 stars

Amazing service

Amazing team, so efficient and professional. Nothing is ever too much to ask and they always get it done with great customer service. Highly recommend.

April 12, 2023
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

This is brilliant !! Thank you for taking the time to share your experience with Connection Technologies!

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