Consolidated Credit Reviews 

9,167
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and helpful staff, who are described as patient, understanding, and knowledgeable. Many people appreciate the excellent customer service, noting that representatives actively listen and provide clear guidance. The company's service is highly valued for its ability to significantly lower monthly payments and negotiate reduced or even zero interest rates. Reviewers express gratitude for the assistance in paying off debt faster, saving money, and improving their credit scores. The process is often described as simple and easy to work with, providing peace of mind to consumers. Many also highlight the valuable budgeting advice and consistent support in staying on track with payments.

What people talk about most

Customer service

Clients share positive opinions on customer service, often describing representatives as helpful, pleasant,... See more

Staff

Consumers find staff to be positive, consistently describing them as very helpful, nice, and knowledgeable.... See more

Payment

Reviewers mention positive feedback about payment, with many expressing satisfaction that payments are on... See more

Service

Customers had positive experiences with service, with many expressing satisfaction and happiness with the... See more

Price

Users describe positive interactions with price, with many reviewers reporting that the company successfully... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company is so professional to work with. They are not like other debt consolidation companies. They work by lowering interest rates while keeping the debt and not negotiating like other companies... See more

Company replied

Rated 5 out of 5 stars

Consolidated Credit made it possible to finally pay off a debt that would have taken me decades to do. I was taken advantage of by a lender who used the old trick of fine print to charge interest tha... See more

Company replied

Rated 5 out of 5 stars

The process was really simple to start, they lowered my monthly credit card bills from a minimum payment of $450 a month to a repayment plan of $240 a month with no interest. They wven gave me a free... See more

Company replied

Rated 5 out of 5 stars

This company is awesome, it's helping me pay my debt of every month after the negotiated a much lower price & intrest rate. It's made me financially more responsible. A great service to help. I'm so g... See more

Company replied


Company details

  1. Debt Relief Service
  2. Financial Consultant

About Consolidated Credit

Information provided by various external sources

Call us today at 1-844-329-7146 to begin your path towards freedom from debt.
As a non-profit agency and one of the nation’s largest credit counseling organizations in the country, our mission is to assist families throughout the United States in ending financial crisis and solving money management problems through education and professional counseling. For 23 years we have helped over 6.5 million people find the financial freedom they need. Whether they need housing counseling, relief from credit card debt, or simply want advice on how to better manage their money, we have the resources, recommendations, and solutions consumers need to reach their financial goals.

Llámenos hoy al 1-844-329-7146 para comenzar su camino hacia una vida sin deudas. Como una organización sin fines de lucro y una de las agencias de consejería de crédito más grande de los Estados Unidos, nuestra misión es la de ayudar a las familias con sus problemas de deudas a través de programas de manejo de deudas, consejería profesional y educación financiera. Durante más de 23 años, hemos ayudado a 6,5 millones de personas a encontrar la libertad financiera que necesitan. Ya sea que necesiten asesoramiento sobre vivienda, alivio de deudas de tarjetas de crédito o simplemente desean administrar mejor su dinero, tenemos los recursos, las recomendaciones y las soluciones para ayudarlos a alcanzar sus metas financieras.

BBB Accredited Business A+ Rating

Written by the company

Giving Back to the Community

Consolidated Credit believes in giving back to the communities in which we work, live and help our clients.

Consolidated Credit believes in giving back to the communities in which we work, live and help our clients.
Whether it is through a corporate donation, employee fundraising campaign or volunteering, we want to help enrich the lives of Americans.

Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(9,167)

90 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Helped me with all my doubts

June 17, 2025
Consolidated Credit logo

Reply from Consolidated Credit

Hi Connie,
Welcome aboard! We're happy to hear you enjoyed the conversation with your counselor and that they fully answered all your questions. We can't wait to see the progress you'll make in the program. If you ever recommend us to anyone, tell them to call 877-987-3337! You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

This company saved me from filing for…

This company saved me from filing for bankruptcy. I have let everyone know about this company.

November 11, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Dear Armelinda,
We're excited to be working with you and are very happy to have helped you avoid an option as extreme as bankruptcy! We appreciate you choosing us as a partner in your financial journey and can't wait to see the progress you'll make in the program!
Thank you for recommending us to others, you can tell them to call us at 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

To the point

To the point, clear, concise, and effective. How business should be handled.

May 17, 2025
Consolidated Credit logo

Reply from Consolidated Credit

Dear Adam,
It's a pleasure to know the hard work of our team has paid off in the form of your satisfaction with our service and our program. Thank you for the feedback and for choosing us as a partner in your financial journey! If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Never a problem.

May 20, 2025
Consolidated Credit logo

Reply from Consolidated Credit

Hi Julietta,
We strive to provide exemplary customer service and are pleased to know that's what you've received! We appreciate the chance to work with you and help you reach your goals. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Kindness and loyalty for assisting as

Kindness and loyalty for assisting as
.is a lot to me...make my debt free in future...god bless

May 19, 2025
Consolidated Credit logo

Reply from Consolidated Credit

Dear Jessielyn
We're delighted to be part of your financial journey and are glad you're finding our service helpful and effective. Thank you for taking the time to share your experience! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 4 out of 5 stars

Frederica got right down to the issue

Frederica got right down to the issue. We have a plan of resolution in place.

May 15, 2025
Consolidated Credit logo

Reply from Consolidated Credit

Hi Andrew,
It's a treat to know that Frederica provided the quick, helpful service you deserve and was able to solve the issue. Thank you for taking the time to leave a review. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Consolidated Credit is my "saving grace"!!

When I joined Consolidated Credit I was in debt to the point I didn't think that I would ever get on track. Consolidated Credit has been my "saving grace". Most of my creditors have been paid up and I am so thankful for all the help Consolidated Credit has done for me in the past two years. Thank you so very much.

May 14, 2025
Consolidated Credit logo

Reply from Consolidated Credit

Dear May,
We're delighted to know we've been able to help you nearly pay off all your debts! Congratulations on your hard work and sticking with the program. We appreciate you sharing your experience and for choosing us as a partner in your financial journey. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Very helpful and the person is always friendly …

Very helpful and the person is always friendly

April 18, 2025
Consolidated Credit logo

Reply from Consolidated Credit

Dear Dawn,
We're glad you've been receiving the high level of service you deserve! Thank you for the feedback. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Great

Great, honest company. I have working with them for a while. I ruined my credit twice and this company has helped me fix it by consolidating my cards.

January 2, 2025
Consolidated Credit logo

Reply from Consolidated Credit

Hi Nevsha,
Thank you for taking the time to share your experience. It's a delight to know the program is working so well for you! If you’ve been happy with our service, please consider referring us to family and friends. Tell them to give us a call at 877-987-3337! Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 1 out of 5 stars

Debt consolidation

The initial contact with Consolidated Credit was great. I advised of the three outstanding bills that were to be consolidated. This took place January 2025. Only two of the three debtors got back to Consolidated Credit. They prepared the plan and advised me of the payments, without hearing back from the third company. Consolidated Credit did not follow up with the third and final company, fortunately I did this myself, at which time I was advised that they were not participating in the program instead they were suing me.

I call CC in March of 2025, at that time the rep reached out to the third company and were advised the same as myself. They completely failed me and put me in a worse position.

I no longer wish to use the services of CC and have requested that they cancel my contact with them as a matter of urgency and refrain from taking funds out of my account.

I would not recommend them.

March 20, 2025
Unprompted review
Consolidated Credit logo

Reply from Consolidated Credit

Hi Joycelyn,
We appreciate you sharing your experience although we regret your program did not start the way we would have wanted. While we understand your frustration, we hope you understand that we cannot compel creditors to take part in our program and they are not obligated to respond to us or negotiate if they do not want to.
When you were first enrolling, we did notify you that there was the possibility the one creditor would not be willing to work with us. We did reach out to them multiple times in attempts to change their mind but it was unfortunately unsuccessful.
Upon reading this review we reached out to you about expediting your cancellation. We wish you the best moving forward and hope your financial journey is successful!

Rated 5 out of 5 stars

I had an ease access to check on my…

I had an ease access to check on my account and see how am i doing towards the road to being debt free. that's peace of mind, really.

April 6, 2025
Consolidated Credit logo

Reply from Consolidated Credit

Hi Enrique,
We try to make things as straightforward and easy as possible and are glad those efforts have made a difference for you. We appreciate your feedback! If you’ve been happy with our service, please consider referring us to family and friends. Tell them to give us a call at 877-987-3337! Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Thanks the procedure was fairly…

Thanks the procedure was fairly straightforward

April 5, 2025
Consolidated Credit logo

Reply from Consolidated Credit

Dear Kurt,
We strive to provide a convenient, professional experience and are glad that's what you received! We're excited to be working with you. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

2025

unknown just responding

February 4, 2025
Consolidated Credit logo

Reply from Consolidated Credit

Hi Ronald,
If you ever want to update this review later once you've had more time in the program, we'd appreciate it! In the meantime, if you ever have any questions or want help, please don't hesitate to reach out to client services at 877- 201-7780.

Rated 5 out of 5 stars

Great service!

January 2, 2025
Consolidated Credit logo

Reply from Consolidated Credit

Hi Hass,
Thanks for sharing your feedback! We're glad you received the high level of service you deserve. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Recommended

Always a short wait (if any) to talk to a super friendly, super helpful associate. Consolidated Credit has been a trusted partner for me in my journey to being debt-free. I totally recommend working with them.

March 24, 2025
Consolidated Credit logo

Reply from Consolidated Credit

Dear Rich,
Thank you for your kind words! We are so happy to hear that you have had a positive experience with our team. If you ever recommend us to anyone, tell them to call 877-987-3337! You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Highly Recommend

Great results

March 17, 2025
Consolidated Credit logo

Reply from Consolidated Credit

Hi Jacqueline,
We're thrilled to hear you're satisfied with your program and our service! Thank you for taking the time to share your feedback with us. If you ever recommend us to anyone, tell them to call 877-987-3337! You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

They took care of it

I was lucky that a lender passed my info to Consolidated once they determined they couldn't consolidate my credit card debt. I wasn't trusting at first and called back the number on official website and it was in fact the same person handling my case. After I paid the small fee, a week later they deducted the monthly low paydown fee and contact both credit cards to settle and close my cards.. i am watching the debt balances slowly go down with 1 payment and saving a lot on interest...

February 20, 2025
Consolidated Credit logo

Reply from Consolidated Credit

Dear Nicholas,
It's great to hear you're a savvy person who verified who you were talking to before signing anything! We're happy to be able to reduce your interest rates and help you reach your financial goals. Thank you for taking the time to leave a review! We’ve been counseling people through credit challenges for free since 1993. If you recommend us to family or friends tell them to call 877-987-3337! We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Above and beyond

When ever I speak to anyone including on this call they are very educated and make sure I know all my options etc. they are never judgemental and always encouraging.

March 11, 2025
Consolidated Credit logo

Reply from Consolidated Credit

Hi Autumn,
We strive to provide exemplary customer service and are glad to know that's what you receive every time you call! We appreciate the chance to work with you and to hear your feedback. Please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

I had too many debts when I retired was…

I had too many debts when I retired was not able to cover all the payments I dint have money left for food since I joint Consolidated for the 2nd time to help me I'm doing fine and at my age 77 years old don't need the aggravation of not been able to pay my bills. THANKS CONSOLIDATED

October 23, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Dear Elba,
We understand debt doesn't recognize age and are delighted to be able to help you live more comfortably in your golden years. We appreciate you taking the time to share your experience! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

It was easy and simple and explained well.

It was easy and simple and explained very well by the representative that helped me. Cut my card rates to almost 0% and the payments where easy to make once it was all consolidated together.

January 1, 2025
Consolidated Credit logo

Reply from Consolidated Credit

Hi Blain,
Welcome aboard! We're happy to have reduced your interest rates so much and find a program perfect for your needs and goals. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look