Consolidated Credit Reviews 

9,167
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and helpful staff, who are described as patient, understanding, and knowledgeable. Many people appreciate the excellent customer service, noting that representatives actively listen and provide clear guidance. The company's service is highly valued for its ability to significantly lower monthly payments and negotiate reduced or even zero interest rates. Reviewers express gratitude for the assistance in paying off debt faster, saving money, and improving their credit scores. The process is often described as simple and easy to work with, providing peace of mind to consumers. Many also highlight the valuable budgeting advice and consistent support in staying on track with payments.

What people talk about most

Customer service

Clients share positive opinions on customer service, often describing representatives as helpful, pleasant,... See more

Staff

Consumers find staff to be positive, consistently describing them as very helpful, nice, and knowledgeable.... See more

Payment

Reviewers mention positive feedback about payment, with many expressing satisfaction that payments are on... See more

Service

Customers had positive experiences with service, with many expressing satisfaction and happiness with the... See more

Price

Users describe positive interactions with price, with many reviewers reporting that the company successfully... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company is so professional to work with. They are not like other debt consolidation companies. They work by lowering interest rates while keeping the debt and not negotiating like other companies... See more

Company replied

Rated 5 out of 5 stars

Consolidated Credit made it possible to finally pay off a debt that would have taken me decades to do. I was taken advantage of by a lender who used the old trick of fine print to charge interest tha... See more

Company replied

Rated 5 out of 5 stars

The process was really simple to start, they lowered my monthly credit card bills from a minimum payment of $450 a month to a repayment plan of $240 a month with no interest. They wven gave me a free... See more

Company replied

Rated 5 out of 5 stars

This company is awesome, it's helping me pay my debt of every month after the negotiated a much lower price & intrest rate. It's made me financially more responsible. A great service to help. I'm so g... See more

Company replied


Company details

  1. Debt Relief Service
  2. Financial Consultant

About Consolidated Credit

Information provided by various external sources

Call us today at 1-844-329-7146 to begin your path towards freedom from debt.
As a non-profit agency and one of the nation’s largest credit counseling organizations in the country, our mission is to assist families throughout the United States in ending financial crisis and solving money management problems through education and professional counseling. For 23 years we have helped over 6.5 million people find the financial freedom they need. Whether they need housing counseling, relief from credit card debt, or simply want advice on how to better manage their money, we have the resources, recommendations, and solutions consumers need to reach their financial goals.

Llámenos hoy al 1-844-329-7146 para comenzar su camino hacia una vida sin deudas. Como una organización sin fines de lucro y una de las agencias de consejería de crédito más grande de los Estados Unidos, nuestra misión es la de ayudar a las familias con sus problemas de deudas a través de programas de manejo de deudas, consejería profesional y educación financiera. Durante más de 23 años, hemos ayudado a 6,5 millones de personas a encontrar la libertad financiera que necesitan. Ya sea que necesiten asesoramiento sobre vivienda, alivio de deudas de tarjetas de crédito o simplemente desean administrar mejor su dinero, tenemos los recursos, las recomendaciones y las soluciones para ayudarlos a alcanzar sus metas financieras.

BBB Accredited Business A+ Rating

Written by the company

Giving Back to the Community

Consolidated Credit believes in giving back to the communities in which we work, live and help our clients.

Consolidated Credit believes in giving back to the communities in which we work, live and help our clients.
Whether it is through a corporate donation, employee fundraising campaign or volunteering, we want to help enrich the lives of Americans.

Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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4.8

All reviews

(9,167)

90 reviews in the last 12 months

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Rated 5 out of 5 stars
Consolidated Credit logo

Reply from Consolidated Credit

Dear John,
We're delighted to know that you're happy with your program and the service our counselors are providing. Thank you for choosing us as a partner in your financial journey and for leaving feedback! Please consider referring us to family and friends. Tell them to give us a call at 877-987-3337! Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

It is nice to be able to afford the…

It is nice to be able to afford the drafts done at a lower interest rate and see my balances lowering. I thank you CC.

March 5, 2025
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Reply from Consolidated Credit

Hi Mary,
We appreciate the opportunity to be working with you and helping you reach your financial goals without high interest rates dragging you down! Thank you for the feedback. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars
Consolidated Credit logo

Reply from Consolidated Credit

Dear Jay,
It's a treat to hear you received the high level of service you deserve! Thank you for taking the time to share your experience. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

I was deep in credit card debt and…

I was deep in credit card debt and Consolidated Credit helped me to pay off my balances within a few years. I am now debt free, and my credit scores have improved dramatically.

February 26, 2025
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Reply from Consolidated Credit

Dear Genise,
It's a treat to hear about your experience and we're grateful to have been part of your financial journey! Congratulations on putting in the work and paying off your debt, it's a real achievement. We wish you the best of luck moving forward and hope you recommend us to others by telling them to call 877-987-3337!

Rated 5 out of 5 stars

Great service.

Great service.

January 15, 2025
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Reply from Consolidated Credit

Hi Morris,
We're glad you received the high level of service you deserve, thank you for sharing your experience! We’ve been counseling people through credit challenges for free since 1993. If you recommend us to family or friends tell them to call 877-987-3337! We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

A true blessing

Many years ago CC helped my husband and I get out from under a heap of credit card debt. My husband had become addicted to online gambling & maxed out every credit card we had before I was even aware it was happening. Creditors were calling night & day. I was completely stressed out & truly panicked. I thought our only option was bankruptcy until I learned about credit counseling. It wasn't easy & it took several years, but we paid off every single penny we owed - all with the help of Consolidated Credit. We came out on the other side with perfect credit ratings and no debt. I was an Accountant & never should've been in that situation, but there I was. We couldn't have done it without Consolidated Credit.

March 20, 2024
Unprompted review
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Reply from Consolidated Credit

Dear Hollyrayj,
We're sorry to hear about your difficult situation but are happy to have been able to support you through getting out of debt. Stories like yours are why our teams work as hard as they do. Congratulations on getting out of debt and giving yourself that freedom! We wish you the best. Please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Honestly they are the best

Honestly they are the best! Saved so much on interest and lowered my monthly payments. Definitely would recommend!

February 11, 2025
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Reply from Consolidated Credit

Hi Best,
It's a delight to know you're saving so much money and are having a good experience with our program! We appreciate the chance to work with you. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 4 out of 5 stars

Make a change or you will keep coming back.

They work with you to help you.

January 7, 2025
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Reply from Consolidated Credit

Hi Aaron,
We try our best not only to help people get out of debt and lower their interest rates, but our financial education and counseling is also designed to give clients the tools to stay out of debt in the future. It's a delight to hear you found benefit through both of these! Thank you for the feedback and please don't hesitate to contact client services at 877- 201-7780 if there's any way we can further improve your experience and earn five stars.

Rated 5 out of 5 stars

Great Customer Service

I just spoke to a representative this afternoon about an issue regarding a creditor that was being a pain. She was great. Very helpful and completely understood my frustration with that creditor and the difficulty we were having getting this one into the program. Hopefully the 3rd time is the charm as Consolidated has been working hard for me

February 4, 2025
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Reply from Consolidated Credit

Dear Rae,
We appreciate the opportunity to work with you and are delighted you received the experience we strive to provide! We thank you for your understanding during this process and can assure you that we are working hard to provide the best-possible program. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Great Service

Bam Emerson was very helpful in explaining everything in detail. He was also very patient with me while explaining my situation.

January 30, 2025
Unprompted review
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Reply from Consolidated Credit

Hi Brian,
It's a treat to hear about your experience with Bam! We're he provided you with professional, helpful, and knowledgeable service. We're excited to be working with you! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars
Consolidated Credit logo

Reply from Consolidated Credit

Dear Jory,
It's a pleasure to know you received the high level of service you deserve! Thank you for sharing your experience. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Finally! Progress!

So far, I've been on the program since April 2024, and I have legitimately made progress to get my credit cards paid off.

January 29, 2025
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Reply from Consolidated Credit

Dear Heather,
We're happy to hear of your progress, keep it up! We're glad to be helping you reach your goals. If you’ve enjoyed our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Great support- highly recommend

Great support- highly recommend. These people are trustworthy.

January 25, 2025
Consolidated Credit logo

Reply from Consolidated Credit

Hi Carolyn,
Our team works hard to provide responsive, professional service and we're pleased to know their efforts have paid off for you. We appreciate the opportunity to serve you! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

you've made my life so much better with…

you've made my life so much better with your service

January 1, 2025
Consolidated Credit logo

Reply from Consolidated Credit

Hi Alice,
We're delighted to know you're getting real help from our program! Thank you for choosing to work with us and thank you for taking the time to share your experience. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Everything is working

Everything is working. Thank you for the help on getting me debtfree

January 15, 2025
Consolidated Credit logo

Reply from Consolidated Credit

Dear Merle,
Congratulations on getting free of debt! That's a huge achievement and we hope you find some way to celebrate. We're grateful to have been part of your financial journey and wish you the best! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

The company has been helpful and very…

The company has been helpful and very quick to start my consolidation as well.

September 1, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Hi Ian,
Welcome aboard! We're glad to know you received the fast, progressional help you deserve. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 1 out of 5 stars

I'm client 5216186

I'm client 5216186. Year 2024 I noticed my payments were being sent late. I called and asked Consolidated Credit why my credit card payment are late, this never happened before. They told me it's not. OK, fine. But Experian notified me that my credit score went down because two of my credit cards "missing" payment on September 2024 and October 2024. Where did two month of my money went to? You guys were supposed to sent out payments? How are you going to fix my credit? I am never late with Consolidated Credit because my payment is on autopay for the last 3 years? And yes, I called, no one has been answering my calls.

January 11, 2025
Unprompted review
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Reply from Consolidated Credit

Hi Savonne,
We appreciate you sharing your experience so that we can provide the level of service we strive to deliver to every client. We were able to locate your account, and it appears the payments you are inquiring about were dispersed to creditors. We also see you made a call but that for some reason it was unable to be completed.
However, we'd love to investigate this in more detail with you so that we can ensure there is nothing else going on with your account or your creditors. Please contact client services again at 877- 201-7780. We hope to hear from you soon!

Rated 5 out of 5 stars

Excellent service

Everyone I have talked to is very understanding and helpful

January 8, 2025
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Reply from Consolidated Credit

Hi Vicki,
Thank you for taking the time to share your experience! It's a pleasure to be working with you and we can't wait to see the progress you'll make. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 3 out of 5 stars

3 is a fair rating

3 is a fair rating. i did not realize that when i signed up with them that although my credit card accounts would be closed, they still show as active on my credit reports. I'm actually paying off my credit lines faster than their measely $15-$39 a month program.

January 7, 2025
Unprompted review
Consolidated Credit logo

Reply from Consolidated Credit

Dear Kingsley,
We regret to hear you feel you could have had a better experience with us. We understand your frustration with your credit report not updating quickly, but depending on your creditor and the reporting credit bureau it can several weeks to a couple months.
We're also very happy to hear you're paying off your accounts faster than the timeframe you set with us! We always encourage early program completion and appreciate the chance to be part of your financial journey. If you ever want to make changes to your account or have any questions, client services would be more than happy to help at 877- 201-7780!

Rated 5 out of 5 stars
Consolidated Credit logo

Reply from Consolidated Credit

Hi Dolly,
We're delighted to be part of your financial journey and help you make real progress towards your goals! We appreciate the opportunity to work with you and thank you for the feedback. If you ever recommend us to anyone, tell them to call 877-987-3337! You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

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