Consolidated Credit Reviews 

9,167
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and helpful staff, who are described as patient, understanding, and knowledgeable. Many people appreciate the excellent customer service, noting that representatives actively listen and provide clear guidance. The company's service is highly valued for its ability to significantly lower monthly payments and negotiate reduced or even zero interest rates. Reviewers express gratitude for the assistance in paying off debt faster, saving money, and improving their credit scores. The process is often described as simple and easy to work with, providing peace of mind to consumers. Many also highlight the valuable budgeting advice and consistent support in staying on track with payments.

What people talk about most

Customer service

Clients share positive opinions on customer service, often describing representatives as helpful, pleasant,... See more

Staff

Consumers find staff to be positive, consistently describing them as very helpful, nice, and knowledgeable.... See more

Payment

Reviewers mention positive feedback about payment, with many expressing satisfaction that payments are on... See more

Service

Customers had positive experiences with service, with many expressing satisfaction and happiness with the... See more

Price

Users describe positive interactions with price, with many reviewers reporting that the company successfully... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company is so professional to work with. They are not like other debt consolidation companies. They work by lowering interest rates while keeping the debt and not negotiating like other companies... See more

Company replied

Rated 5 out of 5 stars

Consolidated Credit made it possible to finally pay off a debt that would have taken me decades to do. I was taken advantage of by a lender who used the old trick of fine print to charge interest tha... See more

Company replied

Rated 5 out of 5 stars

The process was really simple to start, they lowered my monthly credit card bills from a minimum payment of $450 a month to a repayment plan of $240 a month with no interest. They wven gave me a free... See more

Company replied

Rated 5 out of 5 stars

This company is awesome, it's helping me pay my debt of every month after the negotiated a much lower price & intrest rate. It's made me financially more responsible. A great service to help. I'm so g... See more

Company replied


Company details

  1. Debt Relief Service
  2. Financial Consultant

About Consolidated Credit

Information provided by various external sources

Call us today at 1-844-329-7146 to begin your path towards freedom from debt.
As a non-profit agency and one of the nation’s largest credit counseling organizations in the country, our mission is to assist families throughout the United States in ending financial crisis and solving money management problems through education and professional counseling. For 23 years we have helped over 6.5 million people find the financial freedom they need. Whether they need housing counseling, relief from credit card debt, or simply want advice on how to better manage their money, we have the resources, recommendations, and solutions consumers need to reach their financial goals.

Llámenos hoy al 1-844-329-7146 para comenzar su camino hacia una vida sin deudas. Como una organización sin fines de lucro y una de las agencias de consejería de crédito más grande de los Estados Unidos, nuestra misión es la de ayudar a las familias con sus problemas de deudas a través de programas de manejo de deudas, consejería profesional y educación financiera. Durante más de 23 años, hemos ayudado a 6,5 millones de personas a encontrar la libertad financiera que necesitan. Ya sea que necesiten asesoramiento sobre vivienda, alivio de deudas de tarjetas de crédito o simplemente desean administrar mejor su dinero, tenemos los recursos, las recomendaciones y las soluciones para ayudarlos a alcanzar sus metas financieras.

BBB Accredited Business A+ Rating

Written by the company

Giving Back to the Community

Consolidated Credit believes in giving back to the communities in which we work, live and help our clients.

Consolidated Credit believes in giving back to the communities in which we work, live and help our clients.
Whether it is through a corporate donation, employee fundraising campaign or volunteering, we want to help enrich the lives of Americans.

Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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4.8

All reviews

(9,167)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is my second time around excellent…

This is my second time around excellent customer service and a very upfront which is very important

December 21, 2024
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Reply from Consolidated Credit

Dear Maria,
We're always happy to help in any way we can and appreciate you considering us again. Thank you for taking the time to share your review! We’ve been counseling people through credit challenges for free since 1993. If you recommend us to family or friends tell them to call 877-987-3337! We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

I had to much credit card debt and I…

I had to much credit card debt and I found out I could get out of debt and the process of paying my debt via direct deposit is beneficial. Thanks

December 14, 2024
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Reply from Consolidated Credit

Dear Alexy,
Welcome aboard! We're happy to help you find an alternative path toward meeting your goals. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Awesome experience

December 14, 2024
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Reply from Consolidated Credit

Hi Luis,
We're delighted to know your experience was so enjoyable! Thank you for choosing us as a partner in your financial journey. If you ever recommend us to anyone, tell them to call 877-987-3337! You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Second Chance

Great company, easy to work with.
Humans deserve a second chance.

December 12, 2024
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Reply from Consolidated Credit

Hi Randy,
We believe the same and that's exactly why our team works as hard as they do! People deserve the opportunity to get out of debt without struggling the whole way. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

It was convenient

December 7, 2024
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Reply from Consolidated Credit

Dear Richard,
We strive to provide fast, helpful, and friendly service and are pleased that was your experience. Thank you for taking the time to share your feedback! If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

A great company to work with.

They have done everything they said they would. After set up just check your statement once a month. They take care of everything.

December 6, 2024
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Reply from Consolidated Credit

Hi Jon,
We're delighted to hear your program is going smoothy and that our team has been able to deliver the great experience we strive to provide! If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

This company has helped me to…improve my credit without ruining it first.

This company has helped me to straighten my credit issues, without making my credit score worse by waiting on the creditors to approve their proposal just to take an additional 4 years to pay off a consolidated loan.

January 6, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Hi Monique,
It's a pleasure to be able to help you pay off your debt while also improving your credit! We appreciate the chance to work with you and read your feedback. If you ever recommend us to anyone, tell them to call 877-987-3337! You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Good service

Good service

August 11, 2024
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Reply from Consolidated Credit

Hi Juan,
We're glad to know you received the high level of service you deserve! Thank you for taking the time to share your experience with us. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

The ability to put all my credit card mess into one payment.

The ability to put all my credit card mess into an easy to understand plan and laso several payments into once a month, instead of them being all over the calendar.

November 1, 2024
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Reply from Consolidated Credit

Dear Shelia,
We're delighted to be able to consolidate your payments while lowering your interest rates. We're excited to be working with you and appreciate your feedback! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

awesome help

awesome help. takes a lot of stress off of me and doesn't ruin my credit. this has been such a relief

November 1, 2024
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Reply from Consolidated Credit

Hi Dante,
We're delighted the program is working out well for you and is providing you with a good experience. We're excited to be working with you and can't wait to see the progress you'll make! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Consumer Representative was very…

Consumer Representative was very helpful by phone.

October 23, 2024
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Reply from Consolidated Credit

Hi Kathy,
We strive to provide responsive, helpful, and friendly service. We're glad that was your experience! Thank you for the feedback. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Help me in a time of need for debt…

Help me in a time of need for debt consolidation

October 17, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Dear Tanya,
It's our pleasure to offer assistance in your time of need. That's what we're here for! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

I am making progress paying off debt

I am making progress paying off debt. They have fixed glitches online account and got back to me.

October 17, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Hi Carla,
We're pleased to hear you're seeing real progress with your debt and are also happy to have fixed that online issue for you. We appreciate you working with us and for also sharing your experience! We’ve been counseling people through credit challenges for free since 1993. If you recommend us to family or friends tell them to call 877-987-3337! We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

When help is needed financially…

When help is needed financially and ends can't be met, Consolidated Credit was my answer. Helped me to reorganize when I needed it the most because of unexpected expenditures. It's been a God send for us. Thank you.

March 10, 2024
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Reply from Consolidated Credit

Dear Katie,
Our team understands that life doesn't always go to plan, and that a little help can go a long way. It's a pleasure to assist you during this time! If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Everyone I have talked with have been…

Everyone I have talked with have been very helpful and friendly. They have resolved any issues that I have called with.

October 8, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Hi Scott,
We understand the importance of responsive, helpful customer service and are delighted to know you've gotten the high level of service you deserve whenever you call in. If you ever recommend us to anyone, tell them to call 877-987-3337! You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars
Consolidated Credit logo

Reply from Consolidated Credit

Hi Carol,
It's a pleasure knowing your counselor was informative, helpful, and friendly. We appreciate the chance to help you get out of debt and look forward to seeing the progress you'll make with our program! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Laura was wonderful

Laura was wonderful, she was very pleasant. I enjoyed talking with her. Everyone is nice there. I have no complaints but how everything was handled. Thank you..

October 8, 2024
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Reply from Consolidated Credit

Dear Jean,
We strive to provide excellent customer service and are happy to hear that's what you received from Laura and others! Thank you for choosing to work with us and for sharing your experience. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

excellent

Im glad with this company

October 5, 2024
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Reply from Consolidated Credit

Hi John,
We're glad to be working with you as well and appreciate knowing you've had a great experience so far! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars
Consolidated Credit logo

Reply from Consolidated Credit

Dear Joe,
Excellent service is our goal and we're delighted to hear that's been your experience! Thank you for choosing to work with Consolidated Credit and for sharing your experience. If you ever recommend us to anyone, tell them to call 877-987-3337! You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Reliable Company

The company is very responsible in keeping up with the payments on a timely basis. They work with you to accomodate your needs and they communicate with you to let you know what is going on with your account.

October 3, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Dear Jacqueline,
We know everyone's situation is different and are happy to work with our clients in any way we can. We're happy to hear our team has been providing the fast, helpful service you deserve! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

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