Consolidated Credit Reviews 

9,167
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and helpful staff, who are described as patient, understanding, and knowledgeable. Many people appreciate the excellent customer service, noting that representatives actively listen and provide clear guidance. The company's service is highly valued for its ability to significantly lower monthly payments and negotiate reduced or even zero interest rates. Reviewers express gratitude for the assistance in paying off debt faster, saving money, and improving their credit scores. The process is often described as simple and easy to work with, providing peace of mind to consumers. Many also highlight the valuable budgeting advice and consistent support in staying on track with payments.

What people talk about most

Customer service

Clients share positive opinions on customer service, often describing representatives as helpful, pleasant,... See more

Staff

Consumers find staff to be positive, consistently describing them as very helpful, nice, and knowledgeable.... See more

Payment

Reviewers mention positive feedback about payment, with many expressing satisfaction that payments are on... See more

Service

Customers had positive experiences with service, with many expressing satisfaction and happiness with the... See more

Price

Users describe positive interactions with price, with many reviewers reporting that the company successfully... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company is so professional to work with. They are not like other debt consolidation companies. They work by lowering interest rates while keeping the debt and not negotiating like other companies... See more

Company replied

Rated 5 out of 5 stars

Consolidated Credit made it possible to finally pay off a debt that would have taken me decades to do. I was taken advantage of by a lender who used the old trick of fine print to charge interest tha... See more

Company replied

Rated 5 out of 5 stars

The process was really simple to start, they lowered my monthly credit card bills from a minimum payment of $450 a month to a repayment plan of $240 a month with no interest. They wven gave me a free... See more

Company replied

Rated 5 out of 5 stars

This company is awesome, it's helping me pay my debt of every month after the negotiated a much lower price & intrest rate. It's made me financially more responsible. A great service to help. I'm so g... See more

Company replied


Company details

  1. Debt Relief Service
  2. Financial Consultant

About Consolidated Credit

Information provided by various external sources

Call us today at 1-844-329-7146 to begin your path towards freedom from debt.
As a non-profit agency and one of the nation’s largest credit counseling organizations in the country, our mission is to assist families throughout the United States in ending financial crisis and solving money management problems through education and professional counseling. For 23 years we have helped over 6.5 million people find the financial freedom they need. Whether they need housing counseling, relief from credit card debt, or simply want advice on how to better manage their money, we have the resources, recommendations, and solutions consumers need to reach their financial goals.

Llámenos hoy al 1-844-329-7146 para comenzar su camino hacia una vida sin deudas. Como una organización sin fines de lucro y una de las agencias de consejería de crédito más grande de los Estados Unidos, nuestra misión es la de ayudar a las familias con sus problemas de deudas a través de programas de manejo de deudas, consejería profesional y educación financiera. Durante más de 23 años, hemos ayudado a 6,5 millones de personas a encontrar la libertad financiera que necesitan. Ya sea que necesiten asesoramiento sobre vivienda, alivio de deudas de tarjetas de crédito o simplemente desean administrar mejor su dinero, tenemos los recursos, las recomendaciones y las soluciones para ayudarlos a alcanzar sus metas financieras.

BBB Accredited Business A+ Rating

Written by the company

Giving Back to the Community

Consolidated Credit believes in giving back to the communities in which we work, live and help our clients.

Consolidated Credit believes in giving back to the communities in which we work, live and help our clients.
Whether it is through a corporate donation, employee fundraising campaign or volunteering, we want to help enrich the lives of Americans.

Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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4.8

All reviews

(9,167)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Consolidated Credit logo

Reply from Consolidated Credit

Dear Gail,
We understand the importance of being informed and have all your questions answered before making important decisions. We're pleased to know your counselor took the time to provide good service and ensure you had all the information you wanted! Please consider referring us to family and friends. Tell them to give us a call at 877-987-3337! Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Great to work with!

Great experience and helping me get to a better financial standpoint.

September 27, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Dear Hadlee,
Welcome aboard! We're happy to know you had the great experience you deserve and that the program is helping you reach your goals. If you ever recommend us to anyone, tell them to call 877-987-3337! You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Easy

I had gotten over my head in debt. Consolidating all my bills into one payment releaved my stress. They contacted the credit card company's and got the intrest rates lowered to 9.9%. This means more of the payment went to the principal not the intrest.

September 26, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Hi Cynthia,
It's our pleasure to help you pay off your debt faster, reduce your interest rates, and give you one easy payment. We're grateful to be working with you and appreciate you leaving feedback! We’ve been counseling people through credit challenges for free since 1993. If you recommend us to family or friends tell them to call 877-987-3337! We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

facil de usar

September 25, 2024
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Reply from Consolidated Credit

Hola Hector.
Muchas gracias por tu feedback. Nos alegra mucho poder ayudarte. Si tienes dudas a medida de que avanzas en el programa, puedes llamarnos al 877- 201-7780 y nuestro equipo de atención al cliente con gusto te ayudará. Feliz día

Rated 5 out of 5 stars

Very easy to work with

September 20, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Dear Valerie,
We work hard to provide a convenient, friendly, and effective service experience and are pleased to know that's what you received! Thank you for choosing to work with Consolidated Credit. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

I just started with this company today.

I just started with this company. Everything was so easy and they explained everything to me. Mr. Jeremy helped me step by step. My first payment will be in october and they even let me choose the payment dates. I hope I made a good decision, until now they are great.

September 16, 2024
Unprompted review
Consolidated Credit logo

Reply from Consolidated Credit

Hi Chris,
Congratulations on signing up, we're excited to be working with you! We're pleased to hear Jeremy made your experience so far a breeze. If you ever have questions or want additional help, don't hesitate to call client services at 877- 201-7780! We're here to be your partner and advocate.

Rated 5 out of 5 stars

great customer service and the money…

great customer service and the money actually goes to your creditors. Not a scam they actually help you reduce your debt and negotiate with your creditors

September 13, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Hi Kevin,
We're delighted to hear you're satisfied with your service and the effectiveness of our debt management program! If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

it was great thank you

it was great thank you

September 10, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Hi Katherine,
We're pleased to hear you received the great service you deserve! Thank you for choosing Consolidated Credit. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

great customer service

The representative I talked to is always very friendly and easy to get along with. And I can get all my information taken care of in one phone call

September 4, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Dear Lynn,
Thank you for taking the time to share your experience and let us know that your counselor was friendly, informative, and helpful. We appreciate the chance to be working with you! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars
Consolidated Credit logo

Reply from Consolidated Credit

Dear Tammy,
It's our pleasure to help you get out of debt, congratulations on reaching that milestone! We appreciate you sharing your experience with us. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Everyone did what they said they would…

Everyone did what they said they would do. The entire organization has performed flawlessly. Never missed (or was late) a payment during the transition.

March 27, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Hi Brad,
We're pleased to hear that you've been given the convenient, effective service we strive to deliver! Thank you for choosing us as a partner in your financial journey. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars
Consolidated Credit logo

Reply from Consolidated Credit

Dear Judy,
We put a lot of time and effort into delivering a great experience for all our clients. We're delighted to know our team has delivered that for you! Thank you for sharing your feedback. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars
Consolidated Credit logo

Reply from Consolidated Credit

Dear Geetha,
Thank you for letting us know you've been receiving the high level of service you deserve! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Just great customer service

Just great customer service

August 19, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Hi DeAnna,
Excellent customer service is one of our main goals and it's a treat to know that's what you've been receiving! Thank you for having us as a partner in getting out of debt. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

My credit problem

My credit problem is being solved, so far.

August 19, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Dear Linda,
We're delighted to hear you're seeing the success you wanted! Thank you for sharing your experience. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

So grateful

So grateful someone I know recommended Consolidated Credit. I’ve been with them for over a year

August 14, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Dear A.L.,
It's a delight to be working with you and we're glad you've been happy with your experience over the last year. We can't wait until you're debt-free soon! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 4 out of 5 stars

Very professional and helpful with any…

Very professional and helpful with any and all questions

August 15, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Hi David,
We pride ourselves on offering superb customer service and effective debt management plans and are glad you received the service you deserve. If there's anything we can do to improve your experience, client services is eager to help at 877- 201-7780! Otherwise, we hope to earn a full 5-star review once your program is done. Thank you for choosing Consolidated Credit and for taking the time to leave a review!

Rated 5 out of 5 stars

The counselor was so helpful and saved…

The counselor was so helpful and saved me $200 a month and reduced my APR from 30% to 2%. I look forward to being debt free thanks to CCS

August 14, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Dear Georgia,
A 28% reduction in interest rate is a great result and we're so happy to be helping you save $200 a month! We can't wait to see the progress you'll make in the program. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Great service

This is a great service.

August 8, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Dear Jana,
It's a pleasure to be working with you! Thank you for sharing your experience. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

its great

its easy to use

August 2, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Dear Douglas,
We pride ourselves on offering convenient, effective programs with fantastic customer support. It's a delight to know that's what you received! Thank you for sharing your feedback. If you ever recommend us to anyone, tell them to call 877-987-3337! You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

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