ContactLenses-Direct.com Reviews 452

AVOID AT ALL COST.

NO LENSES

NO COMMUNICATION

NO REFUND

THESE PEOPLE NEED INVESTIGATION FOR FRAUD

The "Lensus" contact lenses are so cheap in reality and very bad for the eyes health. Some are crocked too. I can show photos of how they are supposed to look vs how they really look. I was scammed.

It's a scam. I bought contact lens cleaner on 31st May and I am still waiting. I think I've got the message.

Exactly what everyone else has said. Ordered contacts in July and received nothing. Phone number led to a voicemail message saying "we have fuc**ed you, there are no contacts" followed by other profane words/terms. Absolutely disgusting. Website doesn't seem to exist anymore. No way to get money back. Hope these scammers rot in hell.

I paid for 3 packs of eye wipes on the 14th July. They never arrived. Despite several emails (there's no phone number to ring) I have not received the items, or my money back. Very bad company. I will never go to Contact Lenses Direct again

Unfortunately I’ve had the same experience as most people reviewing this company. However, I also think it’s worth pointing out that many of the 5 star reviewers seem to have mixed these scammers up with Lenstore who are great! Have reclaimed the money from my credit card company who said it’s a regular occurrence so they didn’t even need to investigate. Feel like a bit of an idiot for not checking reviews first!

Ordered contact lenses with express delivery, £80 taken immediately and the lenses still haven't arrived after 6 weeks. No communication received.

THIS SITE IS A SCAM. DO NOT PAY A PENNY AS YOU WILL NOT GET YOUR LENSES

Do not use! It's a scam, they do not reply to Email's. Contact you bank, they should refund you and recover the money from ContactLense-Direct

Didn’t arrive, didn’t answer emails

This is a scam. Lenses never came and no reply.

SCAM - do not use. No contact lenses, no refund, no communication.

AVOID, Placed my order a month ago, Keep sending messages but no reply
Have had to contact my card company for a chargeback

It's a scam. Ordered lenses and after an order confirmation, nothing. Chased several times and no response. Contacted my card provider for a chargeback.
How are these websites not closed down!
Avoid.

Its a scam, no lenses or reply's to emails after three weeks, cancel with you bank or credit card asap for a refund!

Don't buy, it a fraud

I have never received my purchase. And I have tried many times to get held with the customer service. But no reply. Now I have not got my items and also I have not got my money back. And there is no telephone number that u can call them.

This is a scam to part with your money and get nothing back I phone there phone and there was alot of BAD words said

This is a scam! Awful experience, after they received payment I did not receive my delivery and they don’t answer if you try and contact them so I won’t be getting my money back. I will be using feelgoodcontacts even though there has been a recent price increase across their products. DO NOT USE THIS SITE! The customer service number takes you to a voicemail message which actually says “we’ve ripped you off” (020 4505 4006) along with absolute profanity