Exactly what everyone else has said. Ordered contacts in July and received nothing. Phone number led to a voicemail message saying "we have fuc**ed you, there are no contacts" followed by other profan... See more
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It has been 3 weeks since my order 20th June and still not arrived and no response to my emails. I would greatly appreciate some communication
AVOID AT ALL COST. NO LENSES NO COMMUNICATION NO REFUND THESE PEOPLE NEED INVESTIGATION FOR FRAUD
This is a scam website operated by Distribution Point Limited, which is still trading from a virtual address in London. The only Director is a Mr Haseeb Hussain who also has business interests in t... See more
Company details
Written by the company
ContactLenses-Direct.com is the UK's leading & most trusted online clear and colour contact lenses supplier. We're 100% dedicated to making your contact lens shopping experience easy and hassle free offering you great VALUE FOR MONEY.
Contact info
152-160, Kemp House, City Road, EC1V 2NX, London, United Kingdom
- cs@contactlenses-direct.com
- contactlenses-direct.com
Call them on 020 4505 4006 to find out why you've been scammed
Placed an order over 3 weeks ago and haven't received my goods, nor am I going to. If you call 020 4505 4006, you will realise why.
July 13, 2022
Unprompted review
**SCAM WEBSITE**
**SCAM WEBSITE**
just like the other reviews, appears a legitimate site, but clearly not.
July 13, 2022
Unprompted review
No contacts, no response, no point using them
I paid for the 1 business day delivery - this was on July 6th. It is now July 13th. I have emails several times and had no response. Went back to using lens store as they actually delivery once you have paid unlike this lot who take your money and don’t deliver. Currently asking for a refund - but I Ho know what will happened there!
July 13, 2022
Unprompted review
Scam
Scam - never received my contacts or any correspondence to my emails! As everyone else is saying, don’t fall for the cheap price! 😡
July 12, 2022
Unprompted review
Haven’t delivered in 3 weeks (quote is…
Haven’t delivered in 3 weeks (quote is 5-8 business days). I’ve emailed about this but all I’ve had is an automated message. Won’t be using them again.
Edit: I rang their customer services. It is a scam. The automated message explicitly says “we have f-d you”.
Reported to google to get them out of their rankings, National Cyber Security Centre and the scam line of citizens advice. Hopefully it stops the traffic to the site.
July 12, 2022
Scam avoid at all cost never arrived no…
Scam avoid at all cost never arrived no response thievs
July 12, 2022
Unprompted review
It has been 3 weeks since my order 20th…
It has been 3 weeks since my order 20th June and still not arrived and no response to my emails. I would greatly appreciate some communication
July 12, 2022
Unprompted review
Am very disappointed with the service…
Am very disappointed with the service provided by Contact Lens Direct.
They have failed to both deliver my items and respond to two emails I've sent. I am £14 out of pocket with nothing to show for it. I won't be using them again, or recommending them.
July 12, 2022
Scam. Don’t do it. Cheap for a reason!!
Not received and no response to messages
May well be a scam as per previous reviews. Do not use!
July 12, 2022
Unprompted review
never received my items
July 12, 2022
Total scam and extremely rude and explicit message on telephone contact.
Reference Amy, I experienced exactly the same. DO NOT BUY from this website, it is a scam. I have also reported the website.
July 12, 2022
Unprompted review
Never heard from them after making my…
Never heard from them after making my payment and have not received my goods....
July 11, 2022
Unprompted review
SCAM DO NOT BUY!!!!
SCAM DO NOT BUY ....it looks legit as it's via shopify, but the website will not send your products and there is a very rude message on their telephone line saying it's a scam
July 11, 2022
Unprompted review
SCAM… AVOID…
SCAM… AVOID… Do not part with your hard earned cash as you lenses will never arrive. I learned the hard way, as have a number of others by the look of these reviews
July 10, 2022
Unprompted review
Never received my order
Never received my order, absolutely fuming needed them for Eid now I’m sat at the window waiting for my new lenses they don’t respond to any email I hope whoever has my money falls down the stairs on the way to scam more people at work
July 9, 2022
Unprompted review
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