Brilliant service! Completely saved me when my GP decided they wouldn’t prescribe my medication anymore just before I went away. Thankfully after one short phone call confirming my details I got sent... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Contraception Direct is a professional and reliable online NHS-funded service offering free, convenient access to contraceptive pills. We specialize in providing repeat prescriptions and initiating new users on oral contraception, ensuring a seamless process for individuals in England. With no cost for consultations, medication, or delivery, the service is accessible and designed to meet your needs. This is an online-only service, meaning you can access consultations and prescriptions from the comfort of your home. Our team of qualified clinicians operates under a Patient Group Direction (PGD), allowing us to safely assess and prescribe contraception without requiring a GP prescription. During the consultation, our clinicians evaluate your medical history, and in some cases, an up-to-date blood pressure reading may be required. Calls are scheduled within your chosen one-hour slot for flexibility and convenience. Once approved, your medication is discreetly delivered to your address within 24–48 hours in discreet packaging. We are based at Orford Pharmacy, a UK-registered pharmacy, and adhere to NHS and General Pharmaceutical Council (GPhC) guidelines. Choose Contraception Direct for a safe, efficient, and entirely online contraception service you can trust.
Contact info
United Kingdom
- Info@contraceptiondirect.uk
- contraceptiondirect.uk
Replied to 42% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very convenient
Very convenient! The member of the team who conducted my phone call screening was very friendly and thorough.
Excellent I got everything I needed…
Excellent I got everything I needed without lifting a finger
I would always want to use this service
Quick response
Quick response. Appointment made on time. Got the solution that suits me. Prompt delivery of the contraception
Amazing customer service
Amazing customer service! Lady on phone was lovely, sorted out a supply of my pill and arrived couple days later!
very helpful and informative and super…
very helpful and informative and super efficient
A great service
A great service, just a quick easy phone call and super fast delivery
Hassle free & Simple!
Easy to book the appointment & lots of appointment times to choose from. The pharmacist that I had spoken to was very polite knowledgeable and communicated with me well. The contraceptive pill was delivered very fast in discreet packaging. It was hassle free. Highly recommend!
quick easy and simple
Efficient and Compassionate
quick, easy and compassionate service, it’s always a pleasure to talk to Maya she’s so efficient and kind. She really made a process I thought would be difficult such a breeze. Would 100% recommend this service
Say goodbye to redundant GP appointments
This is such an amazing service! Super easy, no faffing with f2f GP appointments, the pharmacists are so lovely and informative over the phone. Delivery is quick as heck. Will keep using this service!
Amazing experience
It was a simple process and the delivery of the pills was less than a week which I’m pleased about.
The phone call was really successful…
The phone call was really successful and the nurse I spoke to was not only professional but extremely kind and helpful. The only reason for the rating I have provided is that I am still yet to receive my prescription a week later. I did tell the nurse I had enough to get me to a date which my prescription should have arrived two days prior to.

Reply from Contraception Direct
super friendly and responsive
scheduled a call to discuss options, the pharmacist was very friendly and informative, and got my prescription within a few days
Great experience
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







