Contraception Direct Reviews 308

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 300 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease, efficiency, and convenience, highlighting the quick and straightforward process from consultation to delivery. Many appreciate the helpful and friendly staff, noting their professionalism and ability to make the experience comfortable and informative. The prompt delivery of prescriptions is frequently mentioned as a significant benefit, saving time and effort compared to traditional methods. Some people were dissatisfied with the delivery service, mentioning instances where prescriptions arrived later than expected. A few other people also felt that while the service is generally excellent, there is room for improvement, such as implementing automatic refills.

What people talk about most

Service

People report positive experiences with service, highlighting its ease, speed, and accessibility. Customers... See more

Delivery service

Users describe positive interactions with delivery services. Many customers highlight the speed and... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, kindness, and... See more

User experience

Clients share positive opinions on user experience, consistently describing it as quick, easy, and... See more

Customer service

Consumers consistently report positive experiences with customer service. Many describe interactions as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service! Completely saved me when my GP decided they wouldn’t prescribe my medication anymore just before I went away. Thankfully after one short phone call confirming my details I got sent... See more

Rated 5 out of 5 stars

Absolutely amazing easy to sort got my pill with a week off booking appointments. No mess about like with doctors and chemist and dont have to travel as comes straight to my door step.

Rated 5 out of 5 stars

Easy and efficient process, been using this company for my mixed pill for a good while, and never had any issues! completely free, fast delivery and only have to make a quick 5 minute call, provide he... See more

Rated 5 out of 5 stars

They are great, so easy and convenient, delivered right to your door, everyone I've spoke to on the phone have been lovely and I felt safe and in good hands. However it would be great if it got delive... See more


Company details

  1. Pharmacy

Written by the company

Contraception Direct is a professional and reliable online NHS-funded service offering free, convenient access to contraceptive pills. We specialize in providing repeat prescriptions and initiating new users on oral contraception, ensuring a seamless process for individuals in England. With no cost for consultations, medication, or delivery, the service is accessible and designed to meet your needs. This is an online-only service, meaning you can access consultations and prescriptions from the comfort of your home. Our team of qualified clinicians operates under a Patient Group Direction (PGD), allowing us to safely assess and prescribe contraception without requiring a GP prescription. During the consultation, our clinicians evaluate your medical history, and in some cases, an up-to-date blood pressure reading may be required. Calls are scheduled within your chosen one-hour slot for flexibility and convenience. Once approved, your medication is discreetly delivered to your address within 24–48 hours in discreet packaging. We are based at Orford Pharmacy, a UK-registered pharmacy, and adhere to NHS and General Pharmaceutical Council (GPhC) guidelines. Choose Contraception Direct for a safe, efficient, and entirely online contraception service you can trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

308 reviews

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Replied to 42% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This service is so easy to use!

I often find difficulty in finding time to get my birth control and that has previously stopped me from getting my birth control in time for my cycle. This has made my life so much better!

November 6, 2025
Rated 5 out of 5 stars

Easy and convenient

They are great, so easy and convenient, delivered right to your door, everyone I've spoke to on the phone have been lovely and I felt safe and in good hands. However it would be great if it got delivered automatically when you need a refill but as I am aware they are still making tweaks as a newer company finding their feet. Definitely recommend them to anyone looking to start the pill.

December 4, 2025
Rated 5 out of 5 stars

So easy and friendly!

So easy! Made appointment and got my call less than 2 hours later. So easy to sort out and was sent out to me really quickly. Very friendly and informative. I knew what I wanted but was offered advice if I wasn't sure. Much easier than having to see a Dr which would have taken about a month!

December 4, 2025
Rated 5 out of 5 stars

Easy and efficient

Easy and efficient process, been using this company for my mixed pill for a good while, and never had any issues! completely free, fast delivery and only have to make a quick 5 minute call, provide height, weight and blood pressure whenever i need a refill. highly recommend!!

December 3, 2025
Rated 5 out of 5 stars

Easy & Quick

This service has made it so much more simple to get the pill and I wish it had existed a long time before now! The nurse that calls is always so pleasant and kind, the reminder texts/ emails are really useful and the turnaround is very quick. Highly recommend!

December 1, 2025
Rated 5 out of 5 stars

Amazing

Very easy to book an appointment and very fast appointments on the phone and very fast shipping. No issues at all and they will answer any questions you have.

November 4, 2025
Rated 5 out of 5 stars

Great service to begin with

Great service to begin with, it makes getting contraceptives so much easier and accessible! I really appreciate the free service, and they deliver exactly on time! The person that spoke to me was just lovely and I had a really positive experience overall :)

December 2, 2025

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