Brilliant service! Completely saved me when my GP decided they wouldn’t prescribe my medication anymore just before I went away. Thankfully after one short phone call confirming my details I got sent... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Contraception Direct is a professional and reliable online NHS-funded service offering free, convenient access to contraceptive pills. We specialize in providing repeat prescriptions and initiating new users on oral contraception, ensuring a seamless process for individuals in England. With no cost for consultations, medication, or delivery, the service is accessible and designed to meet your needs. This is an online-only service, meaning you can access consultations and prescriptions from the comfort of your home. Our team of qualified clinicians operates under a Patient Group Direction (PGD), allowing us to safely assess and prescribe contraception without requiring a GP prescription. During the consultation, our clinicians evaluate your medical history, and in some cases, an up-to-date blood pressure reading may be required. Calls are scheduled within your chosen one-hour slot for flexibility and convenience. Once approved, your medication is discreetly delivered to your address within 24–48 hours in discreet packaging. We are based at Orford Pharmacy, a UK-registered pharmacy, and adhere to NHS and General Pharmaceutical Council (GPhC) guidelines. Choose Contraception Direct for a safe, efficient, and entirely online contraception service you can trust.
Contact info
United Kingdom
- Info@contraceptiondirect.uk
- contraceptiondirect.uk
Replied to 42% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service, happy with it
Very punctual with calling at the specified time. Very professional on the phone. Easy to get a prescription for months. Very happy with it because i found it difficult otherwise to get a prescription.
I was so easy and helpful.
Quick, easy and convenient
It was quick, easy and convenient. I could fit the phone call around my work hours so I didn't need to take any time off like I would need to if I was getting contraception from my GP.
So easy
So easy, lady was lovely and delivered directly to my door, no chasing prescriptions.
Phone call came as planned
Phone call came as planned, conversation timely and did not take too much of my working day. Dispatch was efficient also. Royal Mail sent it to the wrong sorting office but that was not contraception directs fault.
Easy and quick
Amazing service
Very convenient
Very convenient, lovely friendly practitioner who called me. Very professional and good service!
You explained in detail and I made an…
You explained in detail and I made an informed decision.
Excellent.
So quick appointments to suit, not intrusive. Will 100% be ordering through these again, will no longer bsttke to get a GP appointment, 100% discreet delivery. So happy with the service.
Been using for three months
Been using for three months. The consolation was very helpful and the woman guided me on which contraception I should go on, I have now reordered for a refill and the process was extremely fast. Called on Thursday and received the pill on Saturday!
Quick and Easy
Contraception Direct make it quick and easy to get prescribed the pill from home and for FREE.
great
phone call was not awkward or embarrassing at all, staff were lovely and i had my doubts about this being legit but it is.
Easy experience and helpful for those…
Easy experience and helpful for those who can't leave home easily
Great experience would recommend…
Maya was extremely easy to talk to and made things so easy. I got my tablets a few days later in the post and it was quick and simple. I was abit wary and anxious before booking an appointment and getting my pill but as soon as I answered the phone all those feelings went away. Thank you Maya and thank you contraception direct !
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








