Contraception Direct Reviews 308

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 300 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease, efficiency, and convenience, highlighting the quick and straightforward process from consultation to delivery. Many appreciate the helpful and friendly staff, noting their professionalism and ability to make the experience comfortable and informative. The prompt delivery of prescriptions is frequently mentioned as a significant benefit, saving time and effort compared to traditional methods. Some people were dissatisfied with the delivery service, mentioning instances where prescriptions arrived later than expected. A few other people also felt that while the service is generally excellent, there is room for improvement, such as implementing automatic refills.

What people talk about most

Service

People report positive experiences with service, highlighting its ease, speed, and accessibility. Customers... See more

Delivery service

Users describe positive interactions with delivery services. Many customers highlight the speed and... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, kindness, and... See more

User experience

Clients share positive opinions on user experience, consistently describing it as quick, easy, and... See more

Customer service

Consumers consistently report positive experiences with customer service. Many describe interactions as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service! Completely saved me when my GP decided they wouldn’t prescribe my medication anymore just before I went away. Thankfully after one short phone call confirming my details I got sent... See more

Rated 5 out of 5 stars

Absolutely amazing easy to sort got my pill with a week off booking appointments. No mess about like with doctors and chemist and dont have to travel as comes straight to my door step.

Rated 5 out of 5 stars

Easy and efficient process, been using this company for my mixed pill for a good while, and never had any issues! completely free, fast delivery and only have to make a quick 5 minute call, provide he... See more

Rated 5 out of 5 stars

They are great, so easy and convenient, delivered right to your door, everyone I've spoke to on the phone have been lovely and I felt safe and in good hands. However it would be great if it got delive... See more


Company details

  1. Pharmacy

Written by the company

Contraception Direct is a professional and reliable online NHS-funded service offering free, convenient access to contraceptive pills. We specialize in providing repeat prescriptions and initiating new users on oral contraception, ensuring a seamless process for individuals in England. With no cost for consultations, medication, or delivery, the service is accessible and designed to meet your needs. This is an online-only service, meaning you can access consultations and prescriptions from the comfort of your home. Our team of qualified clinicians operates under a Patient Group Direction (PGD), allowing us to safely assess and prescribe contraception without requiring a GP prescription. During the consultation, our clinicians evaluate your medical history, and in some cases, an up-to-date blood pressure reading may be required. Calls are scheduled within your chosen one-hour slot for flexibility and convenience. Once approved, your medication is discreetly delivered to your address within 24–48 hours in discreet packaging. We are based at Orford Pharmacy, a UK-registered pharmacy, and adhere to NHS and General Pharmaceutical Council (GPhC) guidelines. Choose Contraception Direct for a safe, efficient, and entirely online contraception service you can trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

308 reviews

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Replied to 42% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good service, happy with it

Very punctual with calling at the specified time. Very professional on the phone. Easy to get a prescription for months. Very happy with it because i found it difficult otherwise to get a prescription.

December 17, 2025
Rated 5 out of 5 stars

Quick, easy and convenient

It was quick, easy and convenient. I could fit the phone call around my work hours so I didn't need to take any time off like I would need to if I was getting contraception from my GP.

November 20, 2025
Rated 5 out of 5 stars

So easy

So easy, lady was lovely and delivered directly to my door, no chasing prescriptions.

November 20, 2025
Rated 5 out of 5 stars

Phone call came as planned

Phone call came as planned, conversation timely and did not take too much of my working day. Dispatch was efficient also. Royal Mail sent it to the wrong sorting office but that was not contraception directs fault.

December 16, 2025
Rated 5 out of 5 stars

Excellent.

So quick appointments to suit, not intrusive. Will 100% be ordering through these again, will no longer bsttke to get a GP appointment, 100% discreet delivery. So happy with the service.

December 11, 2025
Rated 5 out of 5 stars

Been using for three months

Been using for three months. The consolation was very helpful and the woman guided me on which contraception I should go on, I have now reordered for a refill and the process was extremely fast. Called on Thursday and received the pill on Saturday!

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and Easy

Contraception Direct make it quick and easy to get prescribed the pill from home and for FREE.

November 10, 2025
Rated 5 out of 5 stars

great

phone call was not awkward or embarrassing at all, staff were lovely and i had my doubts about this being legit but it is.

October 31, 2025
Rated 5 out of 5 stars

Great experience would recommend…

Maya was extremely easy to talk to and made things so easy. I got my tablets a few days later in the post and it was quick and simple. I was abit wary and anxious before booking an appointment and getting my pill but as soon as I answered the phone all those feelings went away. Thank you Maya and thank you contraception direct !

December 9, 2025

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