Brilliant service! Completely saved me when my GP decided they wouldn’t prescribe my medication anymore just before I went away. Thankfully after one short phone call confirming my details I got sent... See more
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Contraception Direct is a professional and reliable online NHS-funded service offering free, convenient access to contraceptive pills. We specialize in providing repeat prescriptions and initiating new users on oral contraception, ensuring a seamless process for individuals in England. With no cost for consultations, medication, or delivery, the service is accessible and designed to meet your needs. This is an online-only service, meaning you can access consultations and prescriptions from the comfort of your home. Our team of qualified clinicians operates under a Patient Group Direction (PGD), allowing us to safely assess and prescribe contraception without requiring a GP prescription. During the consultation, our clinicians evaluate your medical history, and in some cases, an up-to-date blood pressure reading may be required. Calls are scheduled within your chosen one-hour slot for flexibility and convenience. Once approved, your medication is discreetly delivered to your address within 24–48 hours in discreet packaging. We are based at Orford Pharmacy, a UK-registered pharmacy, and adhere to NHS and General Pharmaceutical Council (GPhC) guidelines. Choose Contraception Direct for a safe, efficient, and entirely online contraception service you can trust.
Contact info
United Kingdom
- Info@contraceptiondirect.uk
- contraceptiondirect.uk
Replied to 42% of negative reviews
Typically replies within 24 hours
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Staff are so friendly on the phone and…
Staff are so friendly on the phone and delivery is very quick
Easy and Efficient
Maya was wonderful during the consultation and the contraception arrived quickly in the cutest pink packaging (100% recyclable)
I am still yet to recieve my item and…
I am still yet to recieve my item and its been about 10 days now.

Reply from Contraception Direct
was so easy and the lady i spoke to was…
was so easy and the lady i spoke to was lovely
Lovely staff and easy system to use
Very easy system to use and to book an appointment. The staff on the telephone consultation were lovely and made the process feel seamless. Very quick dispatch and delivery also.
Great customer service brilliant
Great customer service, pharmacist was really helpful and explained everything. It was easy to book an appointment and the medication came quicker than I expected.
Amazing service and it's so much easier…
Amazing service and it's so much easier thank booking a GP appointment. I suffer with social anxiety so a phone call is much more comfortable than a face to face appointment
The whole experience was a pleasure
The whole experience was a pleasure, from booking, the appointment and arrival of my meds. Highly recommend!
Easy to use happy with service
Really positive experience
Really positive experience, the consultations have been quick and easy and the clinicians are always friendly
Easy service to use
Easy service to use, staff are friendly and let you know in advance when they’re going to call. Much prefer this service to going in person :)
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