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Contraception Direct Reviews 308

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TrustScore 5 out of 5

4.9

Pharmacy
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Review summary

Created with AI, based on recent reviews

Evaluating 300 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease, efficiency, and convenience, highlighting the quick and straightforward process from consultation to delivery. Many appreciate the helpful and friendly staff, noting their professionalism and ability to make the experience comfortable and informative. The prompt delivery of prescriptions is frequently mentioned as a significant benefit, saving time and effort compared to traditional methods. Some people were dissatisfied with the delivery service, mentioning instances where prescriptions arrived later than expected. A few other people also felt that while the service is generally excellent, there is room for improvement, such as implementing automatic refills.

What people talk about most

Service

People report positive experiences with service, highlighting its ease, speed, and accessibility. Customers... See more

Delivery service

Users describe positive interactions with delivery services. Many customers highlight the speed and... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, kindness, and... See more

User experience

Clients share positive opinions on user experience, consistently describing it as quick, easy, and... See more

Customer service

Consumers consistently report positive experiences with customer service. Many describe interactions as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service! Completely saved me when my GP decided they wouldn’t prescribe my medication anymore just before I went away. Thankfully after one short phone call confirming my details I got sent... See more

Rated 5 out of 5 stars

Absolutely amazing easy to sort got my pill with a week off booking appointments. No mess about like with doctors and chemist and dont have to travel as comes straight to my door step.

Rated 5 out of 5 stars

Easy and efficient process, been using this company for my mixed pill for a good while, and never had any issues! completely free, fast delivery and only have to make a quick 5 minute call, provide he... See more

Rated 5 out of 5 stars

They are great, so easy and convenient, delivered right to your door, everyone I've spoke to on the phone have been lovely and I felt safe and in good hands. However it would be great if it got delive... See more

Company details

  1. Pharmacy

Written by the company

Contraception Direct is a professional and reliable online NHS-funded service offering free, convenient access to contraceptive pills. We specialize in providing repeat prescriptions and initiating new users on oral contraception, ensuring a seamless process for individuals in England. With no cost for consultations, medication, or delivery, the service is accessible and designed to meet your needs. This is an online-only service, meaning you can access consultations and prescriptions from the comfort of your home. Our team of qualified clinicians operates under a Patient Group Direction (PGD), allowing us to safely assess and prescribe contraception without requiring a GP prescription. During the consultation, our clinicians evaluate your medical history, and in some cases, an up-to-date blood pressure reading may be required. Calls are scheduled within your chosen one-hour slot for flexibility and convenience. Once approved, your medication is discreetly delivered to your address within 24–48 hours in discreet packaging. We are based at Orford Pharmacy, a UK-registered pharmacy, and adhere to NHS and General Pharmaceutical Council (GPhC) guidelines. Choose Contraception Direct for a safe, efficient, and entirely online contraception service you can trust.

Contact info

4.9

Excellent

TrustScore 5 out of 5

308 reviews

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Replied to 42% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Quick and easy service

Quick and easy service, I completed the form and arranged a call for when it suited me. Just a few questions and it was confirmed my chosen contraceptive would be on its way. It’s made things so much less stressful than ordering a repeat prescription through the GP as this service often had delays!

December 18, 2025
Rated 5 out of 5 stars

Amazing!!!

So much easier than trying to get an appointment at the doctors or chemist.Got a phone call appointment booked for less than 48 hours time and then delivered in 3 days! At no cost! Will be using this every time. Far less stressful than trying to book a GP appointment and queuing at the chemist for hours !!!

January 13, 2026
Rated 5 out of 5 stars

Great Service

I totally love this company. I take the pill and they always delivered to me on time. I’m also very selective when it comes to brands and they made sure to issue a 6month supply of Lovima a brand pill I’m most comfortable with. This is my second time using them and again I have no complaints. Thank you guys for helping me stay with TEAM NO KIDS 😂❤️

January 13, 2026
Rated 5 out of 5 stars

Brilliant service

Brilliant service! Completely saved me when my GP decided they wouldn’t prescribe my medication anymore just before I went away. Thankfully after one short phone call confirming my details I got sent a 6 month supply to the address I was staying at within a few days. So grateful! Will definitely keep using this service, especially as a freelancer always staying away from home.

January 13, 2026
Rated 4 out of 5 stars

It was so quick and easy

It was so quick and easy, I thought it would be a long process of back and forth calls but it was one call with a super nice lady called Katie and she sorted it all out, all I had to do was answer so quick easy questions and she sent me them by the following week. I definitely recommend

January 8, 2026

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