Brilliant service! Completely saved me when my GP decided they wouldn’t prescribe my medication anymore just before I went away. Thankfully after one short phone call confirming my details I got sent... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Contraception Direct is a professional and reliable online NHS-funded service offering free, convenient access to contraceptive pills. We specialize in providing repeat prescriptions and initiating new users on oral contraception, ensuring a seamless process for individuals in England. With no cost for consultations, medication, or delivery, the service is accessible and designed to meet your needs. This is an online-only service, meaning you can access consultations and prescriptions from the comfort of your home. Our team of qualified clinicians operates under a Patient Group Direction (PGD), allowing us to safely assess and prescribe contraception without requiring a GP prescription. During the consultation, our clinicians evaluate your medical history, and in some cases, an up-to-date blood pressure reading may be required. Calls are scheduled within your chosen one-hour slot for flexibility and convenience. Once approved, your medication is discreetly delivered to your address within 24–48 hours in discreet packaging. We are based at Orford Pharmacy, a UK-registered pharmacy, and adhere to NHS and General Pharmaceutical Council (GPhC) guidelines. Choose Contraception Direct for a safe, efficient, and entirely online contraception service you can trust.
Contact info
United Kingdom
- Info@contraceptiondirect.uk
- contraceptiondirect.uk
Replied to 42% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The whole process was amazing
The whole process was amazing! The call with Maya was really friendly, and she guided me through the process of switching the pill.
Smooth and easy
Smooth and easy!
I wasn’t suitable for one but the lady on the phone helped me with a different one
Delivery is speedy
Well happy with the service
Great and convenient
Great and convenient - much better than pharmacy or going to the doctor. I will do this everytime, they should advertise this more in doctors surgeries and pharmacies!
Really great service
Really great service, so simple and easy! Much easier than having to go to a pharmacy each time.
Cannot fault at all
Cannot fault at all. Rang me really fast and my medicine was with me 48 hours later. Really pleased with the service.
The service was amazing and fast.
Friendly and speedy service!
Was referred by a friend as I didn’t realise this service existed and I was paying £60+ a year for my prescription! Great service from start to finish. Katie was really friendly over the phone and super helpful, such a speedy turnaround too. So happy, thank you!
Good experience but my weight now stuck
Brilliant!!!
Great service, The consultation is super quick and quick delivery after that.
I can't believe that I hadn't heard of this service before - what a game changer!
So easy and helpful
Quick and they are really good at being…
Quick and they are really good at being contacted after my work day.
Came incredibly quickly with three…
Came incredibly quickly with three boxes of my contraception, chuffed x
This service is excellent!
This service is excellent!! The staff are always really helpful and friendly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








