Contrado Reviews 1,918

Quick delivery and good service. Some improvement needed when you have prompt the customer to adjust the picture, it’s a bit complicated.

I received my initial order in good time, but sadly one item had been damaged in Transit.
I contacted the customer service team and Bhavna responded very quickly and arranged a new product in double quick time, which I received today and was in mint condition. I cannot rate Bags of Love and Bhavna in particular any higher. I would not hesitate in using BOL/Contrado again, and also would highly recommend anyone else to do so.

Kajal and the team were fantastic every step of the way. We ordered mugs and tea towels and couldn't be happier with them! The team went out of their way to meet our tight deadline too. Definitely recommend!

My printed quilt panels arrived today, and I wanted to write and say how thrilled and impressed I am. The colors are bright and true, and the quality of the fabric is great. Contrado did a great job printing them and the prints are every bit as pretty and bright as the originals.
I emailed back and forth with Bhavna several times and each time the response was quick and answered my question. What a greatt customer service rep!
Just wanted to let you know how happy I am with your work. Ppl are always quick to complain, but forget to compliment, so I wanted to be sure to let you know. Thank you for everything. My kids will be loving this thing waaaay after I am gone!

This is a great company order sent out quickly and the quality of the fabrics are very good. I've brought a few times from them and will again they are so helpful if you need help too. I'd recommended them .

GREAT PRODUCT, FAST DELIVERY

We loved working with Contrado on creating our branded Christmas baubles for our offices. Bhavna was so helpful from start to finish, as soon as we received the test baubles and were happy, she created a bespoke design and order for us. She made the whole process quick and easy - the baubles went to print almost straight away and I can't wait to see the finished product! Highly recommend Contrado, high quality products and excellent customer service.

Abusive and unprofessional, the worst partners imaginable. When you realize that there's an issue with your store and write to them, they immediately try to gaslight you every step of the way. They try to convince you repeatedly that your email address is incorrect as if you don't know your own email, when you send them proof that the email is correct, they try to convince you that you didn't follow the steps required to keep your store active, when you send them proof that you did, they stop answering. Hundreds of products and who knows how many hours spend designing and promoting products, gone because of mistakes that they made and tried to blame on you. It's been more than a month and they're pretending that nothing happened. Do not support them unless you support artist abuse.

Edit:
They fixed the problem after reading this review. Doesn't change the miserable experience with customer support, but everyone deserves a chance to make up for their mistakes and they did.

HUGE thank you to Contrado for the amazing quality fabric prints and completing my order is a quick manner–truly grateful for Nitin's and the Contrado Team's support. I highly recommend Contrado for anyone looking for high quality prints on fabric!

We received great assistance from the support team when with and without asking. We had one contact person, Bhavna, who gave updates about the production and shipping of our order. The fast and clear communication was great. If we need similar products in the future, we will not hesitate to collaborate with Contrado again!

Excellent company.
Great customer service.
Quick turnaround.
Fantastic blanket x

Very high quality material, super fast delivery, I will definitely order more!

I honestly do not have a single bad word to say about my experience with Bags of Love. I recently created a design for a hard glasses case for someone for Christmas. She absolutely loved simba and dumbo but cannot find anything of those characters out there so I found bags of love and created a duo design on there. It was easy to upload my images and create my masterpiece. I even created the cleaning cloth too 😊. After I placed my order, Bags of Love kept me updated with them having to reprint twice before sending me out the finished product and I have to say that it exceeded my expectations. It looks brilliant and I cannot wait to gift it. It arrived really quickly, in fact the whole process from ordering to receiving was very fast. Overall I’m delighted and will definitely be using their services again. Highly recommend.

When I ordered the jigsaw puzzle and it was delivered, I wasn't happy with the print. The colours weren't very good - too much magenta/red and the images were not as good as the image emailed to me. I contacted the company to see what they could do to fix this issue. I emailed some photos of the finished jigsaw to show them what it was like.
I had a lovely reply from Riddhi and as this jigsaw is for my daughter's 50th birthday, I needed it to be good. As these photos were up to 50 years old, they weren't easy to get some of the detail clear enough.
I'm not very good at the computer, so Riddhi enhanced some of them for me.
The 'new' jigsaw is lovely. The colours and the details are much clearer. I'm so happy that Riddhi and the company were able to help me.
I'm a 100% happy. Thank you.

We have had a very positive experience working with Contrado. They have a wonderful customer service team who has been kind & responsive to our needs and requests. We have been especially impressed with Riddhi who has assisted us many times & who has gone above & beyond to help us & to problem-solve any issue we have experienced. Thank you Contrado Team & Riddhi, we are so glad you exist! Thank you for doing the incredible work of bringing dreams into reality with commitment, quality & grace!

Nitin is a star and a credit to this Company ! Nothing is too much trouble and they “ hold your hand “ throughout the entire process ! I can not recommend them highly enough and will use again and again !

Amazing company who offer their spare fabric for postage only. Working with the community teaching children sewing skills from the age of 7 this free fabric has been a godsend as these children are from a very deprived area. The children love to get into the parcel and decide what we will make . Thank you so much .

Absolutely wonderful!
Ordered photo bunting for my birthday and it’s amazing! Great speedy service and just great fun products! Thank you.

I love the printed fabrics- the colours are stunning every time. Great customer service too. Can 100% recommend

Yasheshwari of Contrado was exceptionally helpful and a pleasure to deal with. I appreciate the fact helpful staff answered to phone instead of being connected to to an automated voice system. I received my products on time as promised and I has happy with the quality of goods received.