Coolblue Energie Installaties 

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Rated 3 out of 5 stars

1 star for the after installation support doesn't respond to emails at all. Work carried out nicely but not quite happy about the work finishing. the pipe roof tile was not good and there was leak ha... See more

Rated 5 out of 5 stars

The whole process from ordering the solar panels to installation and setup was very smooth. We had many questions that were answered by the staff patiently. The installers did a very neat job, both... See more

Company replied

Rated 5 out of 5 stars

Satisfied with their service from start to finish. Angie (the sales representetive) was helpful with all my questions and was there to support throughout the process. The crew who made the installatio... See more

Company replied

Rated 5 out of 5 stars

I would definitely rate their service with five stars due to: - Excellent service by Julian Vogel in working patiently along with me in deciding the best option for my situation and answering all... See more

Company replied

Company details

  1. Electrical Installation Service
  2. Electric Vehicle Charging Station
  3. Solar Energy Company

Written by the company

Coolblue Energie helpt je met energie besparen en het verduurzamen van je huis. Dat doen we met slimme producten én onze eigen installatieservice. Denk aan zonnepanelen, warmtepompen, laadpalen en airco’s. Allemaal zoals je van ons gewend bent: knettergoede service met een glimlach. Gewoon bij Coolblue.


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All reviews

(1,637)

285 reviews in the last 12 months

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Rated 5 out of 5 stars

We have a very nice experience choosing…

We have a very nice experience choosing Coolblue for or solar panels, very professional was everything like in de quotation and the price is also good. I recommended to my friends and family already.

August 12, 2024
Coolblue Energie Installaties logo

Reply from Coolblue Energie Installaties

Hi Mevr. Velz,

We are glad to hear that you recommended us!

Thank you for the review, and we wish you a lot of fun with your new solar panels!

With a smile,

Coolblue

Rated 5 out of 5 stars

Hassle-free process from first contact to completed installation.

Coolblue has lived up to my expectations (and the high standards they are known for) in making the process of setting-up my solar panels completely hassle-free.
The people I interacted with in their sales team, their operations team and the technicians who came over to inspect and install the system were all very professional and knowledgeable. And they kept me well informed during the entire process.
Would absolutely recommend Coolblue to anyone who wants to get solar panels!

July 30, 2024
Coolblue Energie Installaties logo

Reply from Coolblue Energie Installaties

Hi Vidya,

Thank you for your review!

We are glad we were able to live up to your expectations and that you will recommend us!

We wish you a lot of fun with your new solar panels!

With a smile,

Coolblue

Rated 5 out of 5 stars

Good

Good service and good communication

July 25, 2024
Coolblue Energie Installaties logo

Reply from Coolblue Energie Installaties

Hoi!

Fijn om te horen dat je blij bent met je Coolblue Laadpaal!

In de toekomst staan we graag voor je klaar. Mocht je ergens tegenaan lopen, zou je dan kunnen mailen naar laadpalen@coolblue.nl? Dan helpen we je graag verder!

Met een glimlach,
Coolblue Energie

Rated 5 out of 5 stars

Satisfied with Coolblue service

Satisfied with Coolblue service. The best.

July 25, 2024
Coolblue Energie Installaties logo

Reply from Coolblue Energie Installaties

Hi Muthu,

Thank you for your review!

We are glad to see you are satisfied with the installation! We wish you a lot of fun with your new solar panels!

With a smile,

Coolblue

Rated 5 out of 5 stars

The process was fast and even though…

The process was fast and even though there were issues. They were resolved as soon as possible making life easier for us

June 27, 2024
Coolblue Energie Installaties logo

Reply from Coolblue Energie Installaties

Hi Sai Sandeep Padala,

Thank you for your review!
We are glad we made life easier for you!
We wish you a lot of fun with your new solar panels!

With a smile,

Coolblue

Rated 5 out of 5 stars

Great service!

From the very first offer until the installation of the solar panels, everything went smoothly. Representatives from Coolblue were always available to answer questions. Communication was clear and we were informed about everything in advance.

The panels were safely installed by a team of experts. They explained how they were going to carry out the work in good detail. At the end of the day, we were very satisfied with the overall service.

I can comfortably recommend going with Coolblue for installing solar panels.

June 7, 2024
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Reply from Coolblue Energie Installaties

Hi Vikas,

Thank you for your review!

We are glad you will recommend us and wish you a lot of fun with your new solar panels!

With a smile,

Coolblue

Rated 5 out of 5 stars

Great!

Consultation, explanation and installation was done very well and professional. I would highly recommend.

June 4, 2024
Coolblue Energie Installaties logo

Reply from Coolblue Energie Installaties

Hi Woo,

Thank you for your review!

We are glad you would recommend us!
We wish you a lot of fun with your new solar panels!

With a smile,

Coolblue

Rated 5 out of 5 stars

Perfectly seamless and easy experience…

Perfectly seamless and easy experience with the installation of solar panels. Thanks to the coolblue enthusiastic team.

May 30, 2024
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Reply from Coolblue Energie Installaties

Hi Mamta,

Thank you for this review!

We are happy to read that you had this experience with the installation of your solar panels!

With a smile,

Coolblue

Rated 5 out of 5 stars

Very serious company

Very serious company, from accepting the offer to installation, it only took a week, they also changed my fuse panel, qualified people, I recommend with confidence

April 29, 2024
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Reply from Coolblue Energie Installaties

Hi Florin,

Thank you for this review!

We are happy to see that you will recommend us!

With a smile,

Coolblue

Rated 5 out of 5 stars

Perfect service

Everything had been done in time, according to the prior discussed plan

April 23, 2024
Coolblue Energie Installaties logo

Reply from Coolblue Energie Installaties

Hi Volodymyr,

Thank you for your review!

We wish you a lot of fun with your new solar panels.

With a smile,

Coolblue

Rated 5 out of 5 stars

Super goede communicatie en meedenken…

Super goede communicatie en meedenken van cool blue. Monteur was op tijd en heeft heel vakkundig de paal in no-time geplaatst.

April 16, 2024
Coolblue Energie Installaties logo

Reply from Coolblue Energie Installaties

Hoi Henri,

Fijn om te horen dat je blij bent met je Coolblue Laadpaal!

In de toekomst staan we graag voor je klaar. Mocht je ergens tegenaan lopen, zou je dan kunnen mailen naar laadpalen@coolblue.nl? Dan helpen we je graag verder!

Met een glimlach,
Coolblue Energie

Rated 5 out of 5 stars

Quick snappy service & communication.

Quick snappy service & communication.
The installation is rather new but so far no drawbacks or unexpected surprises.

April 3, 2024
Coolblue Energie Installaties logo

Reply from Coolblue Energie Installaties

Hi Jorge,

Thank you for your review!

We wish you a lot of fun with your new solar panels!

With a smile,

Coolblue

Rated 5 out of 5 stars

Swift

Swift, concise and clear.

March 20, 2024
Coolblue Energie Installaties logo

Reply from Coolblue Energie Installaties

Hi Yash Shah,

Thank you for this review!

We wish you a lot of fun with your new solar panels!

With a smile,

Coolblue

Rated 5 out of 5 stars

Nice and simple

Great experience. Everything was fast, smooth, and on time. No roof tile damage during the installation and all the work was done within 5 hours.

March 18, 2024
Coolblue Energie Installaties logo

Reply from Coolblue Energie Installaties

Hi Pavel,

Thank you for this review.

Glad to hear you've had this experience with us.
We wish you a lot of fun with your new solar panels!

With a smile,

Coolblue

Rated 5 out of 5 stars

Installation was done within a week

Installation was done within a week. Good explanation from team and also good work from installation team.

March 19, 2024
Coolblue Energie Installaties logo

Reply from Coolblue Energie Installaties

Hi Anusree,

Thank you for your review!

Good to see that we were able to install your solar panels that quick! We wish you a lot of fun with them!

With a smile,

Coolblue

Rated 5 out of 5 stars

Everything was professional from start…

Everything was professional from start to finish.

February 28, 2024
Coolblue Energie Installaties logo

Reply from Coolblue Energie Installaties

Hi Levgen,

Thanks for your kind words!

Have fun with your solar panels.

With a smile,

The Coolblue solar team

Rated 5 out of 5 stars

Smooth process and installation

The whole process from inquiry, quotation, confirmation, planning and installation went well as per schedule. Installation staff and billing team also made the whole process smooth.
So far panels are working great and I recommend coolblue team

February 21, 2024
Coolblue Energie Installaties logo

Reply from Coolblue Energie Installaties

Hi Sampath DARA,

Thanks for your kind words!

Have fun with your solar panels.

With a smile,

The Coolblue solar team

Rated 5 out of 5 stars

It was very nice


It was very nice, complete process and installation went well

February 12, 2024
Coolblue Energie Installaties logo

Reply from Coolblue Energie Installaties

Hi Vishnu Polu,

Thanks for your kind words!

Have fun with your solar panels.

With a smile,

The Coolblue solar team

Rated 2 out of 5 stars

Low technical level and messy processes

Low technical level and messy processes

I ordered solar panels in November and sale process was excellent, the company promised good ROI and answered questions quickly.

When initial payment (1K EUR) was made, a manager called me to setup a phone call to discuss all installment details. We agreed, and during the call she asked me question related root material, etc.

I said, that I'm not a pro in solar panels installation, so it's easier if their engineers come and check. We setup an appointment at 12-00 in a week or so. Engineers came at 8-30? Why? I had different schedule, but changed it and spent 3 hours with them discussing all details.

Then installation date was scheduled. Company sent tons of emails how important to be be at home at the time.

At installation date other stuff came and started discussion how the could make a hole in the roof. During prev session we decided to mount in total different way, but these guys said they had no details about plan we'd discussed previously. Why I spent 3 hours?

After that, they recognized that they ordered 3-phase inverter instead of 1-phase needed? Anyone in Coolblue cares about? Okay, they delivered 1 phase in an hour.

Intallation took a day, and whole day nobody closed the door and window - it was really cold at the end.

Then, their engineer told me, that they install Growatt with 3G modem and it'll send all data directly. He mentioned that it's the best solution and it's not required any wifi connection.

Next day I opened an electricity place, when wifi router is located and found Growatt LAN connector just thrown there. Nobody cares about connection.

As result, no results were transmitted and no way to check that the system works properly.

I asked manager to fix that and during my manual checks it's shown very low generation level (less than promised in 10x) what is probably related to incorrect solar panel installation (I'm very disappointed with tech level).

She promised me that an engineer would come and check. We set up an appointment at 12-00 in a week. I had a meeting and planned to come at 11-30, but there service man came at 11-00 and surprised my wife. He just connected LAN and went away. No answers and checks were made.

I compared generation with my friends, it's much lower that they have. Company keeps silence.

Stay away.

January 31, 2024
Coolblue Energie Installaties logo

Reply from Coolblue Energie Installaties

Dear Mikael,

What a shame to read that we were not able to keep you happy until the end. We would therefore like to solve it with you! Would you please email us at zonnepanelen@coolblue.nl so that we can find a suitable solution.

Yours sincerely,

Coolblue

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