1 star for the after installation support doesn't respond to emails at all. Work carried out nicely but not quite happy about the work finishing. the pipe roof tile was not good and there was leak ha... See more
Coolblue Energie Installaties
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See what reviewers are saying
The whole process from ordering the solar panels to installation and setup was very smooth. We had many questions that were answered by the staff patiently. The installers did a very neat job, both... See more
Company replied
Satisfied with their service from start to finish. Angie (the sales representetive) was helpful with all my questions and was there to support throughout the process. The crew who made the installatio... See more
Company replied
I would definitely rate their service with five stars due to: - Excellent service by Julian Vogel in working patiently along with me in deciding the best option for my situation and answering all... See more
Company replied
Company details
Written by the company
Coolblue Energie helpt je met energie besparen en het verduurzamen van je huis. Dat doen we met slimme producten én onze eigen installatieservice. Denk aan zonnepanelen, warmtepompen, laadpalen en airco’s. Allemaal zoals je van ons gewend bent: knettergoede service met een glimlach. Gewoon bij Coolblue.
Contact info
Sint Jacobsstraat 135, 3511 BP, Utrecht, Netherlands
- 088 54 54 111
- coolblue.nl/energie/installaties
We have a very nice experience choosing…
We have a very nice experience choosing Coolblue for or solar panels, very professional was everything like in de quotation and the price is also good. I recommended to my friends and family already.

Reply from Coolblue Energie Installaties
Hassle-free process from first contact to completed installation.
Coolblue has lived up to my expectations (and the high standards they are known for) in making the process of setting-up my solar panels completely hassle-free.
The people I interacted with in their sales team, their operations team and the technicians who came over to inspect and install the system were all very professional and knowledgeable. And they kept me well informed during the entire process.
Would absolutely recommend Coolblue to anyone who wants to get solar panels!

Reply from Coolblue Energie Installaties

Reply from Coolblue Energie Installaties
The process was fast and even though…
The process was fast and even though there were issues. They were resolved as soon as possible making life easier for us

Reply from Coolblue Energie Installaties
Great service!
From the very first offer until the installation of the solar panels, everything went smoothly. Representatives from Coolblue were always available to answer questions. Communication was clear and we were informed about everything in advance.
The panels were safely installed by a team of experts. They explained how they were going to carry out the work in good detail. At the end of the day, we were very satisfied with the overall service.
I can comfortably recommend going with Coolblue for installing solar panels.

Reply from Coolblue Energie Installaties
Great!
Consultation, explanation and installation was done very well and professional. I would highly recommend.

Reply from Coolblue Energie Installaties
Perfectly seamless and easy experience…
Perfectly seamless and easy experience with the installation of solar panels. Thanks to the coolblue enthusiastic team.

Reply from Coolblue Energie Installaties
Very serious company
Very serious company, from accepting the offer to installation, it only took a week, they also changed my fuse panel, qualified people, I recommend with confidence

Reply from Coolblue Energie Installaties
Perfect service
Everything had been done in time, according to the prior discussed plan

Reply from Coolblue Energie Installaties
Super goede communicatie en meedenken…
Super goede communicatie en meedenken van cool blue. Monteur was op tijd en heeft heel vakkundig de paal in no-time geplaatst.

Reply from Coolblue Energie Installaties
Quick snappy service & communication.
Quick snappy service & communication.
The installation is rather new but so far no drawbacks or unexpected surprises.

Reply from Coolblue Energie Installaties
Nice and simple
Great experience. Everything was fast, smooth, and on time. No roof tile damage during the installation and all the work was done within 5 hours.

Reply from Coolblue Energie Installaties
Installation was done within a week
Installation was done within a week. Good explanation from team and also good work from installation team.

Reply from Coolblue Energie Installaties
Everything was professional from start…
Everything was professional from start to finish.

Reply from Coolblue Energie Installaties
Smooth process and installation
The whole process from inquiry, quotation, confirmation, planning and installation went well as per schedule. Installation staff and billing team also made the whole process smooth.
So far panels are working great and I recommend coolblue team

Reply from Coolblue Energie Installaties

Reply from Coolblue Energie Installaties
Low technical level and messy processes
Low technical level and messy processes
I ordered solar panels in November and sale process was excellent, the company promised good ROI and answered questions quickly.
When initial payment (1K EUR) was made, a manager called me to setup a phone call to discuss all installment details. We agreed, and during the call she asked me question related root material, etc.
I said, that I'm not a pro in solar panels installation, so it's easier if their engineers come and check. We setup an appointment at 12-00 in a week or so. Engineers came at 8-30? Why? I had different schedule, but changed it and spent 3 hours with them discussing all details.
Then installation date was scheduled. Company sent tons of emails how important to be be at home at the time.
At installation date other stuff came and started discussion how the could make a hole in the roof. During prev session we decided to mount in total different way, but these guys said they had no details about plan we'd discussed previously. Why I spent 3 hours?
After that, they recognized that they ordered 3-phase inverter instead of 1-phase needed? Anyone in Coolblue cares about? Okay, they delivered 1 phase in an hour.
Intallation took a day, and whole day nobody closed the door and window - it was really cold at the end.
Then, their engineer told me, that they install Growatt with 3G modem and it'll send all data directly. He mentioned that it's the best solution and it's not required any wifi connection.
Next day I opened an electricity place, when wifi router is located and found Growatt LAN connector just thrown there. Nobody cares about connection.
As result, no results were transmitted and no way to check that the system works properly.
I asked manager to fix that and during my manual checks it's shown very low generation level (less than promised in 10x) what is probably related to incorrect solar panel installation (I'm very disappointed with tech level).
She promised me that an engineer would come and check. We set up an appointment at 12-00 in a week. I had a meeting and planned to come at 11-30, but there service man came at 11-00 and surprised my wife. He just connected LAN and went away. No answers and checks were made.
I compared generation with my friends, it's much lower that they have. Company keeps silence.
Stay away.

Reply from Coolblue Energie Installaties
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