We had an amazing experience renting an 8-seater EZGO golf cart from Key West while visiting via cruise ship! With only 5 hours on the island, this was by far the easiest and best way to get around. T... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
We had such a great experience renting a golf cart! The entire process was easy in and easy out … no hassle, no waiting around, just smooth and efficient from start to finish. The staff was incredibly... See more
Reservations were easy to make. The cart was in good working condition and ready to go. The staff was so friendly and incredibly hard working. It was disappointing to have to wait in so many long line... See more
Associates were great to deal with, explained everything we needed to know. Show room of golf carts were in great shape and ready for business. Showed us about operation of starting, using brakes to... See more
Company details
Written by the company
Plan your Key West vacation at Cool Key West, the premier Key West travel guide to hotels, restaurants, activities, tours and things to do in Key West.
Contact info
33040, Key West, United States
- 8552741023
- support@coolkeywest.com
- coolkeywest.com
4.9
Excellent
198 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What a great way to see the city
What a great way to see the city. This was by far one of the most fun times we had while on vacation. The next time we are in Key West we will definitely rent another golf cart from Cool Key West. The entire process was quick, easy, and hassle free.
July 11, 2024
Great customer service…
June 29, 2024
Great overall experience!
June 29, 2024
Golf cart rental was great
Golf cart rental was great. Very clean and met all our needs. Local staff gave us some good ideas to eat during our visit.
June 20, 2024
Great equipment and friendly staff
June 21, 2024
Great customer service
Great customer service! Shuttle picked me up and brought me back home.
Rented 4 seater. Makes getting around KW easy.
June 3, 2024
Excellent service
June 2, 2024
Great experience on placing a…
Great experience on placing a reservation, picking it up the day of the reservation, and returning the golf cart after our rental. I would rent again from here!!
May 26, 2024
Rapid check-in and overview of how to…
Rapid check-in and overview of how to operate car was very helpful. Iggy and Bill were exceptionally friendly and very helpful.
May 24, 2024
Great experience
We rented the 6 person cart which worked great for our group. The cart ran well and in good condition. They were flexible about return time. Would use again.
May 10, 2024
It was very easy to reserve online and…handled well. We ended up not being able to plug in at our hotel so they swapped out the cart for us without any inconvenience to us.
It was very easy to reserve online and the vehicle was very clean and prrf
May 17, 2024
We love having the electric cart to get…
We love having the electric cart to get around on. It was essential since we can’t walk super long distances!
May 6, 2024
One-Stop Shop for Key West Fun
A collection of all the best things to do in Key West with easy-to-use one stop shopping convenience. You can build a complete itinerary in just a few minutes then have no bookings to worry about during your Key West visit. Perfect for cruise ship port calls.
April 20, 2024
Scubadiving was worth it
My experience Scubadiving made me so proud of myself. I wished I lived by the ocean so I could do it more. The staff were so calm and helpful during the experience. I say Scubadiving is a priority item to put on your bucket list.
April 14, 2024
Great customer service
Great customer service. Very helpful and attentive to our needs. Golf cart was clean and gret to drive around Key West. Great experience.
April 15, 2024
Easy to deal with, professional and the best golf carts
This company was easy to deal with from start to finish; knowledge was spot on, and the golf carts are new and well maintained. Highly recommend!
April 2, 2024
Great way to see Sunset
we had a good crew and good group of fellow passengers. the drinks were good and we enjoyed the food provided.
April 5, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.