CoolNovelties.co.uk Reviews 310

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the cables, noting their robust build and effectiveness. Many appreciate the reasonable pricing and the swift, efficient delivery service, often highlighting that items arrive well-packaged and as described. The company is frequently commended for providing hard-to-find items, making it a go-to source for specialized needs. However, some people mentioned occasional issues, such as an audio level being muted or not as loud as expected on certain cables. There were also isolated instances of incorrect sound channel output that required user modification. A few international customers also noted unexpected import taxes due to shipping restrictions, and in rare cases, delivery tracking numbers were not recognized by postal services.

What people talk about most

Product

Customers had positive experiences with product quality and functionality. Many reviewers praise the good... See more

Quality

Users describe positive interactions with quality, consistently praising the high build quality, excellent... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the speed of... See more

Price

Customers consistently note positive experiences with price. Many reviewers praise the good and reasonable... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the quick and fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Overall excellent experience. Purchased items arrived on time, well packaged, and as described. It was much more convenient thanks to the matching image showing which parts to swap on the store page... See more

Company replied

Rated 5 out of 5 stars

I recently re-discovered my Amiga computers and scan converter which I had purchased to display my video tapes on an LCD TV. So all I needed to test my Amigas was a video lead....and Cool Novelties ma... See more

Rated 5 out of 5 stars

Bought a very difficult to find item and while it was quite expensive for what it is i shouldn’t need to buy another one. My item was delivered nice and quickly, packaged well and was good quality. Wo... See more

Company replied

Rated 5 out of 5 stars

The cable was dispatched and delivered quickly and in good condition. It gives a crisp, rock steady display from my veteran BEEB on a modern flat screen TV. Audio level output seemed a bit muted at f... See more

Company replied


Company details

  1. Cable Company
  2. Novelty Store

Written by the company

CoolNovelties.co.uk is a family-run UK based business established in the North West Of England. We've Been Trading Successfully Since 2008 and are proud to help enthusiasts around the world keep their retro computer and games systems running into the 21st century! We don't just make the cables we use them! We supply cables for most systems, including: Commodore (C64, C16, C128 etc., Sinclair (48K, 128K, +2, +3 etc.), Amstrad (464, 6128 and plus models), Nintendo (NES, SNES, Gamecube and N64), Sega (Master System, Mega Drive, Genesis etc., Texas Instruments (Ti-99/4A), BBC (Micro Model B, Electron, Master etc.) Atari (ST, 800XL, 65XE etc.), Dragon (32 and 64) and many more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

310 reviews

5-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent cables

Have bought two scart cables (one Atari ST amd one BBC Micro and both have performed perfectly. Better, in fact than another well know Retro cable supplier in the UK.

October 29, 2025
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Reply from CoolNovelties.co.uk

Many thanks for taking the time to leave a 5 star review, it's very much appreciated. Great to hear your scart cables are performing well!

Rated 5 out of 5 stars

Really quick delivery

Really quick delivery, great quality and works brilliantly. Excellent! Highly recommended. Thank you!

October 26, 2025
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Reply from CoolNovelties.co.uk

Many thanks for taking the time to leave a 5 star review, it's very much appreciated.

Rated 5 out of 5 stars

Overall excellent experience.

Overall excellent experience.
Purchased items arrived on time, well packaged, and as described. It was much more convenient thanks to the matching image showing which parts to swap on the store page.
Nice to see a small business being the best option for a kit in the retro scene, it feels authentic

October 20, 2025
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Reply from CoolNovelties.co.uk

Many thanks for taking the time to leave a 5 star review, it's very much appreciated.

Rated 5 out of 5 stars

Super quick delivery

I’ve bought a number of cables from Cool Novelties and they’ve always been very well made and the speed of delivery is outstanding.

September 3, 2025
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Reply from CoolNovelties.co.uk

Many thanks for taking the time to leave a 5 star review, and your repeat custom - it's very much appreciated!

Rated 5 out of 5 stars

Easy order

Easy order, quick delivery, item worked great!

October 4, 2025
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Reply from CoolNovelties.co.uk

Many thanks for taking the time to leave a 5 star review, it's very much appreciated.

Rated 5 out of 5 stars

What a fabulous company

What a fabulous company! Andy was extremely helpful in understanding my requirements and making a custom cable to suit. If anyone needs an interconnect cable to bo between a Naim CD5si and a Nail Headline - this is the one to use!. Quality product and incredibly helpful company to deal witk. Exemplary service

October 4, 2025
Unprompted review
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Reply from CoolNovelties.co.uk

Many thanks for taking the time to leave a 5 star review, it's very much appreciated.

Rated 5 out of 5 stars

Fantastic service!

Super fast dispatch and the cable was of very high quality and exactly what I was looking for. Many thanks!

August 15, 2025
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Reply from CoolNovelties.co.uk

Many thanks for taking the time to leave a 5 star review, it's very much appreciated.

Rated 5 out of 5 stars

accurate and prompt advice.

accurate and prompt advice.
Quick delivery. Excellent

August 27, 2025
CoolNovelties.co.uk logo

Reply from CoolNovelties.co.uk

Many thanks for taking the time to leave a 5 star review, it's very much appreciated.

Rated 5 out of 5 stars

Great customer service

Great customer service, Item arrived on time as described 👍

August 13, 2025
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Reply from CoolNovelties.co.uk

Many thanks for taking the time to leave a 5 star review, it's very much appreciated.

Rated 5 out of 5 stars

Great value

Great value , and the right part for the job

August 1, 2025
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Reply from CoolNovelties.co.uk

Many thanks for taking the time to leave a 5 star review, it's very much appreciated.

Rated 5 out of 5 stars

CoolNovelties

very professional and helpful, all good

July 28, 2025
CoolNovelties.co.uk logo

Reply from CoolNovelties.co.uk

Many thanks for taking the time to leave a 5 star review, it's very much appreciated.

Rated 5 out of 5 stars

Fantastic rapid servce

Fantastic rapid servce as usual. Been purchasing cables for work purposes from CoolNovelties for some years now and never had an issue. Most recent order was turned around seemingly overnight and delivered with the usual excellent packaging and levels of workmanship. Long may it continue.

July 28, 2025
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Reply from CoolNovelties.co.uk

Many thanks for taking the time to leave a 5 star review and your repeat custom - it's very much appreciated!

Rated 5 out of 5 stars

BBC Micro RGB Scart Cable with audio connector

The cable was dispatched and delivered quickly and in good condition. It gives a crisp, rock steady display from my veteran BEEB on a modern flat screen TV. Audio level output seemed a bit muted at first but cleaning the output jack on my machine sorted it. Overall it's a great addition to my setup.

July 27, 2025
CoolNovelties.co.uk logo

Reply from CoolNovelties.co.uk

Many thanks for taking the time to leave a 5 star review, it's very much appreciated.

Rated 5 out of 5 stars

Thank you for the prompt delivery and…

Thank you for the prompt delivery and including instructions for the product.

July 1, 2025
CoolNovelties.co.uk logo

Reply from CoolNovelties.co.uk

Many thanks for taking the time to leave a 5 star review, it's very much appreciated.

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