The product is very good, but at present I’ve not had to make a claim. I would have given it a 5 start apart from your renewal costs, for the second year in a row I’ve declined the renewal because th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The representative was excellent but getting through was a nightmare. I was given two number choices but when pressing my choice I was told that it didn’t exist Very Confusing
Purchased a travel insurance policy online, very straightforward. Very competitive price to cover a number of pre existing conditions for an older person. Then made some slight changes over the pho... See more
Company replied
Extremely straightforward to arrange my renters content insurance,no jargon couldn't believe my luck!!! Compared to comparison sites which in my view is a total nightmare 😞 Good old Co op came to m... See more
Company details
- Insurance Company
- Auto Insurance Agency
- Home Insurance Agency
- Life Insurance Agency
- Pet Insurance Company
- Travel Insurance Company
About Co-op Insurance
Written by the company
Protecting what matters most
Co-op Insurance has been protecting what matters most to people for over 150 years.
We see insurance as an opportunity to make a positive difference all over the UK.
We offer a wide variety of insurance including:
- Car insurance
- Home insurance
- Life insurance
- Over 50 life insurance
- Pet insurance
- Travel insurance
- Van insurance
- Young driver insurance.
Supporting communities, it’s what we do
We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.
Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.
Our Co-op values
Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.
We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.
Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.
With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.
Contact info
United Kingdom
- coop.co.uk/insurance
4.4
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nothing long winded or confusing in…
Nothing long winded or confusing in applying for my policy. Navigation was easy.
June 4, 2026
Easy to use. Clear details of cover.
It was very easy to use. What is covered and what is not is very clearly stated before arranging cover. Coop has a good range of travel policies from very basic to covering most eventualities.
June 4, 2026
Very simple process
Very simple process, sorted everything out online, peace of mind for my upcoming trip.
June 4, 2026
Very easy to follow website had no…
Very easy to follow website had no problems selecting the required answers and went very smoothly and a good price.
June 3, 2026
A simple format with your online…
A simple format with your online service and very competitive prices.
June 3, 2026
Easy transaction and competitive rates.
June 3, 2026
So easy to answer a few questions and…
So easy to answer a few questions and you got your quote straight away
June 2, 2026
Clear and truthful policies
Looking for a travel insurance I had made enquiries on other companies but returned to co-op as they set out each type of policy very clearly.
I feel confident and use the co- op for many different policies and have been a member for many years. I trust these policies.
June 2, 2026
Easy to apply and do medical screening…
Easy to apply and do medical screening before your quote. One of the cheapest quotes for basically the same as other insures. Would definately recommend, will even post your documents if need be. Very helpful customer service number too.
June 1, 2026
A straightforward experience
Simple to access the various options and the differences between the options is clearly shown.
May 31, 2026
Very good professional straight forward…
Very good professional straight forward service and very competitive price
May 30, 2026
Travel insurance
Easy to use website and understand all aspects of peoduct. Really good price
May 30, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.