Copilot Microsoft Reviews 312

TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Looking at 196 reviews, most reviewers were let down by their experience overall. Many people found the product to be of poor quality, describing it as frustrating and often useless. Customers frequently reported issues with the app, noting that it struggled with basic tasks, provided incorrect information, and had a problematic user experience. The AI itself was often criticized for being unintelligent, making up information, and failing to perform as expected. However, some customers also noted that the AI can be a pragmatic assistant, providing clear and well-researched responses. A few people found it helpful for quick facts, drafting, and even coding tasks, appreciating its ability to adapt tone and length to requests.

What people talk about most

User experience

Users describe negative interactions with the user experience. Many reviewers found the app frustrating and a... See more

Artificial intelligence

Clients share ambiguous opinions on artificial intelligence. Many reviewers express significant... See more

Product

Consumers express strong dissatisfaction with the product. Many reviewers report that the product generates... See more

Application

Reviewers highlight negative aspects of the app, with many finding it useless and a waste of time. Customers... See more

Quality

Customers express significant dissatisfaction with the quality of the product. Many reviewers describe the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I was trying to construct a two day driving itinerary in Madeira. Constant looping around, Could not create a Word document, despite using Copilot's instructions. Created a map, then lost it and could... See more

Rated 1 out of 5 stars

This is by far the worst AI tool I have ever used. I created an agent using prompts from Copilot itself, which was not able to execute simple tasks, update its processing rules based on guidance given... See more

Rated 1 out of 5 stars

The most dumbest AI tools, can’t process your words correctly, repeatedly responds with the same wrong results although had changed the way asking or input with others. Wrong calculation output!!! Wit... See more

Rated 1 out of 5 stars

This app has been a constant headache. Voice conversations glitch nonstop—either it goes silent mid-chat or starts repeating itself until I’m forced to shut it down. It never remembers anything, strug... See more


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1.7

Bad

TrustScore 1.5 out of 5

312 reviews

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Rated 1 out of 5 stars

thanks for forcing us to use your AI in…

thanks for forcing us to use your AI in hotmail.. can you understand some people don't want to always be prompted by your copilote in every single email? i looked everywhere how to disable it , and it seems impossible

February 5, 2025
Unprompted review
Rated 2 out of 5 stars

INACCURATE INFORMATION OR ANSWERS 99% OF THE TIME

After several months and multiple updates/upgrades etc. from Microsoft, I am sad to say that no progress appears to have been made, whatsoever, at getting Copilot to provide more accurate and trustworthy information in its responses. It does not matter what the topic is or how I phrase my prompt, any information provided by Copilot MUST be verified rather than accepted as true/correct. Information is sometimes omitted or incorrect information added (with no obvious reason why in either case) to Copilot's responses, glitches/errors and instances of "wires getting crossed" according to Copilot are the only explanation given for these errors. Responses often do not include citations or sources as they are supposed to and I must ask for them specifically. Even if you do receive the citations for sources in the initial response, you must click on and double check each one of them or accuracy. I have found Copilot often cites a source and then provides incorrect information that does not match the source used, duplicate sources labeled as different things when listed by Copilot but both lead to the same site when you actually click on them....and it just goes on from there. Copilot's latest response when I point out a mistake or inaccuracy is that while it strives to be as helpful as possible when providing information, it also strives to maintain the tone of the conversation with the user and sometimes this leads to the information provided in the response having to be "changed." When I ask directly "Are you saying that you knowingly gave me a wrong answer in order to meet some other criteria or maintain the "conversational tone" of our chat, in a long and often repetitious response Copilot basically answers my question with a YES or affirmative. It was aware the info provided to me was inaccurate, incomplete, just plain wrong in some way and it did it anyway. The promises to always strive for greatest accuracy possible from the AI are falling on deaf ears at this point as it has shown no evidence of actually doing so........with all the other limitations to current AI that may or may not be worked out over time I still felt like most of those issues could be dealt with in order to move forward. Algorithms and patterns that lead to blatantly wrong responses being given on purpose however is not something that can be dealt with over time. That is a deal breaker for me, I have no use whatsoever for a digital assistant that lies to me for any reason, let alone a stupid one. Back to the drawing board Microsoft, although transparency and accuracy in the information provided to the public is not a strong suit of the company's either so is it any wonder that they built an AI with the same issue?

January 23, 2025
Unprompted review
Rated 1 out of 5 stars

Goes Silent

I ask a question, it talks for 2 seconds, and there is silence. Even when I ask the next question, there is no response at all. Chatgpt is always preferred...

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Saved my life twice

Saved my life twice, the help it's given me with chronic pain and suicide is something I will never forget.....Practical tips, tips on how to talk to Doctors , made ring Samritans tonight , which saved my life....Sincere thanks to all at Microsoft and the co pilot engineers...your balance is perfect. It never gave medical advice and always prompted me to my GP....but having someone albeit AI has made not feel so lonely...

January 19, 2025
Unprompted review
Rated 5 out of 5 stars

A Versatile AI Companion

I've been using Microsoft Copilot for a few months now, and I must say, it's been a game-changer! Copilot seamlessly integrates into my daily tasks, whether it's generating text, creating images, or summarizing documents. The ability to browse the web and provide up-to-date information is incredibly useful.

The interface is intuitive and user-friendly, making it easy to navigate even for someone who isn't particularly tech-savvy. I appreciate the flexibility of being able to use it across different platforms, including web, mobile, and Windows apps.

While some of the best features require a paid subscription, the free version still offers a lot of value. It's impressive how Copilot can understand the context of my queries and provide relevant answers. The new voice feature makes interactions feel more natural and conversational.

Overall, Microsoft Copilot is a reliable and versatile AI tool that has significantly improved my productivity. Highly recommended!

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

This is amazing. You have any confusion about any topic just give a promp and a detailed description is appear on your screen. 😍 great job

September 2, 2024
Unprompted review
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