Copper Rivet Distillery Reviews 125

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of ordering and the promptness of delivery, often noting that products arrived quickly and on time. Many people appreciate the high quality of the products, with several mentioning the delicious taste and craftsmanship of the spirits. The service is frequently described as excellent, with consumers highlighting efficient responses and helpful communication regarding their orders. However, some customers also noted issues with packaging, reporting that items arrived loose, damaged, or in flimsy boxes, which sometimes affected the presentation of gifts. A few people experienced a lack of transit updates or confirmation emails after ordering, requiring them to chase for information.

What people talk about most

Product

People report positive experiences with product, consistently praising the excellent quality and delicious... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Customers had positive experiences with order, finding the process easy and efficient. Many reviewers praised... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products as delicious,... See more

Service

Reviewers consistently express satisfaction with the service, often describing it as great, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order & prompt delivery. However parcel was delivered opened as was one of the two bottles of whiskey I ordered. However given 5 stars due to the way it was dealt with by Dylan, customer servi... See more

Rated 5 out of 5 stars

I ordered a bottle of whisky as a birthday present for an afficianado. It was very well received, and I know him well enough to be certain he was pleased. The delivery service did not send me any ne... See more

Rated 5 out of 5 stars

I was visiting the UK for less than a week and really wished to bring some whisky back home to the US. Few of my friends had visited the Copper Rivet Distillery before and absolutely loved their produ... See more

Company replied

Rated 5 out of 5 stars

My son asked for this whisky for his birthday after receiving a masthouse gift pack of miniatures for Christmas. Delivery was very swift and just what we ordered thank you. Would have liked to visit... See more

Company replied


Company details

  1. Distillery

Written by the company

Award winning, family run distiller of Dockyard Gin, Masthouse Whisky, Vela Vodka and Son of Gun. Copper Rivet Distillery is respectful of tradition but a powerful innovator, seeking new ways to make farm to glass spirits which are beaters - full of flavour and smooth in character. If it takes a little longer, or cost a little more to make a better spirit for consumers to enjoy, the family behind Copper Rivet Distillery will do it.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

125 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Great Whisky

I like the whisky and the unusual bottle. Slightly disappointed to find it was only 500ml. It survived the courier but I think stronger packaging would be worthwhile.

January 20, 2026
Rated 5 out of 5 stars

Easy to order & prompt delivery

Easy to order & prompt delivery. However parcel was delivered opened as was one of the two bottles of whiskey I ordered. However given 5 stars due to the way it was dealt with by Dylan, customer service agent who ensured a replacement was sent along with prepaid label and packaging to return the opened bottle.

January 8, 2026
Rated 5 out of 5 stars

Malt House Whisky and Dockyard Gin

The bottles were well packed and delivered efficiently. The contents of each bottle is delicious - a really good quality whisky and gin. I shall be purchasing from your company again !

January 8, 2026
Rated 5 out of 5 stars

Great job!

My order was so carefully packaged. When I realised I wasn't home for delivery getting it changed to my work address was seamless. Will purchase again - job well done!

December 4, 2025
Rated 4 out of 5 stars

Superb, I'm tempted to buy more!

Both my wife and I thought the whisky superb. richly flavoured, balanced spice tempered by a delicate sweetness. To be enjoyed when you have time to sip it slowly and enjoy the subtle layers of flavour.
The only reason we did not give it five stars was the condition of the package on arrival. The bottle was loose from its box and almost fell out of the outer packaging. However, this is the first time I have noted this potential problem, having purchased from Copper Rivet before and been impressed by the quality and security of packaging.
I would still highly recommend trying this superb whisky, just be careful how you open it!

December 3, 2025
Rated 5 out of 5 stars

Good looking gifts

First time ordering from this local company and I will definitely be ordering again. I bought coffee liqueur and whiskey as gifts so not tasted them but they look great, the packaging and branding is pleasing to the eye and feels premium. They make fabulous presents.

December 2, 2025
Rated 5 out of 5 stars

Great

Great range of products. Would go back to copper rivet again and again.

October 30, 2025
Copper Rivet Distillery logo

Reply from Copper Rivet Distillery

Thank you for your very kind review!

Rated 5 out of 5 stars

Very prompt attention and delivery of…

Very prompt attention and delivery of my order which is for an Xmas gift.

November 24, 2025
Copper Rivet Distillery logo

Reply from Copper Rivet Distillery

Thanks for your very kind review. We try really hard to meet the needs of our customers. Spread the word and come back soon!

Rated 5 out of 5 stars

Strawberry Gin

Great customer service, quick delivery. But more importantly delicious drinks. Highly recommend the strawberry gin. First class.

November 12, 2025

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