Cop The Sauce Reviews 331

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Just found out everything I've bought is fake and the website claimed it to be authentic and infact still claims they're authentic

Rated 1 out of 5 stars

I placed an order 22 days ago, I have not received any responses to my email. These pair of trainers were suppose to be an anniversary gift, now I can not afford to buy another pair of trainers as I... See more

Rated 5 out of 5 stars

Fantastic customer service, kept me up to date and answered any questions promptly. Used Dpd for delivery which is a bonus as they are the only courier service I trust not to lose my parcels!! Arrived... See more

Company replied

Rated 1 out of 5 stars

Paid over £200 for the item TWO WEEKS AGO, still haven’t received my order… BECAUSE IT STILL HASNT EVEN BEEN SENT!!!! My money has just been taken & kept & nothing has been done with my order. It said... See more

Company details

  1. Shoe Store
  2. Fashion Accessories Store
  3. Streetwear Store

Written by the company

At Cop The Sauce we specialise in selling and sourcing exclusive sneakers and streetwear. We provide a personal shopping experience and product sourcing for everyone. Our sourcing service are not limited to sneakers. We can source all kind of things from designers brands, hand bags, luxury watches and many more. Our mission is to provide a seamless shopping experience for customers to shop for exclusive items they like with confidence.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

331 reviews

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Rated 1 out of 5 stars

Money taken but no item

Order on 23rd March 2023, email confirmation say expected delivery date is 28th March to 6th April. No order has arrived date has passed numerous emails has been sent and contacted also on social media.

March 23, 2023
Unprompted review
Rated 1 out of 5 stars

Paid over £200 for the item TWO WEEKS…

Paid over £200 for the item TWO WEEKS AGO, still haven’t received my order… BECAUSE IT STILL HASNT EVEN BEEN SENT!!!! My money has just been taken & kept & nothing has been done with my order. It said the latest date it would be with me is the 13th March but it still hasn’t even been shipped & it’s the 13th tomorrow. I have contacted customer service twice & have been ignored both times so I am left with no other option than to take legal action. To take so much of someone’s money, keep it but not even send the order is DISGUSTING. To then ignore the customer TWICE is even more disgusting. I expect a response, refund & compensation for the inconvenience IMMEDIATELY.

February 26, 2023
Rated 5 out of 5 stars

amazing service ✅

ordered from here twice now and the only issue i’ve had is the delivery, orders can take up to 2 weeks, but that can’t be helped. other than that, both pairs of shoes that i ordered came in perfect condition, fit perfectly and i love both pairs so much.

February 8, 2023
Rated 1 out of 5 stars

Rubbish

Had this place recommend by a friend and placed an order been over 10days since purchase and have also emailed to inquire about this and no reply. Also send quite a few messages on Instagram too and still not response

January 31, 2023
Rated 5 out of 5 stars

Perfect!

All these 1 star reviews are absolutely horrible, they made me skeptical but I took the chance and had no problems with my order.

February 3, 2023
Unprompted review
Rated 1 out of 5 stars

I have been a loyal customer for a…

I have been a loyal customer for a number of years, having spent thousands of pounds on trainers - each pair in excess of £400

I waited a prolonged period of time for one pair of Jordans in January and the 2nd pair I ordered 2 weeks ago - have now been delayed - which are a gift for my daughter.

I have repeatedly tried to call, email, message on Insta and FB messenger and fill out contact forms on their website, and no one has had the decency to respond.

Hopefully I will receive this order at some point BUT THIS IS THE LAST TIME I WILL ORDER WITH THIS COMPANY DUE TO ZERO CUSTOMER SERVICE

January 25, 2023

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