Cornmarket Insurance UK Reviews 

1,480
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 168 reviews, reviewers overwhelmingly had a great experience with this company. Many people mention that the staff members are exceptionally polite, thorough, and genuinely attentive to individual requirements during phone calls. Consumers frequently highlight the great value for money, finding policies significantly cheaper than previous providers without any hidden complications. However, some customers also noted frustrating issues regarding steep price increases on their yearly policy renewals. A few reviewers experienced poor communication, finding it difficult to reach representatives or dealing with unhelpful customer service. Others expressed disappointment when quotes changed unexpectedly or when ongoing coverage requests could not be accommodated properly.

What people talk about most

Price

People report positive experiences with price, often noting that quotes are very competitive and save them a... See more

Service

Clients share positive opinions on service, highlighting straightforward communication and efficient staff.... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful and professional advisors... See more

Customer service

Reviewers highlight positive aspects of customer service, describing agents as polite, helpful, and easy to... See more

Value for money

Customers had positive experiences with value for money, frequently reporting competitive quotes and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to talk to on the phone very little in the way of playing games with the policy and the price. Polite and understanding of what I wanted. Absolutely no faults in the service provided. First was... See more

Company replied

Rated 5 out of 5 stars

Just renewed car insurance for my mother in law , when I was put through to an advisor I spoke with Paul Casey . Great advice, great customer service Absolutely nothing was a bother .wish we had a few... See more

Company replied

Rated 5 out of 5 stars

Excellent service new company to us as we had been with our previous company a number of years but unfortunately I am going to guess hard times had hit as for us all. Anyway so far so good a fair pric... See more

Company replied

Rated 5 out of 5 stars

Once again I was persuaded to renew with Cornmarket. The renewal price was reasonable but just a little bit more than similar companies. However, shortly after I was telephoned by Cornmarket. (Is ther... See more

Company replied


Company details

  1. Insurance Agency
  2. Auto Insurance Agency
  3. Home Insurance Agency
  4. Insurance Broker
  5. Motorcycle Insurance Agency
  6. Travel Insurance Company

Written by the company

We're a specialist insurance broker who works on your behalf with a range of reputable insurers to create insurance policies that are just right for you.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(1,480)

167 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All good

All good. Straight forward

August 1, 2025
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Good morning Rachel, thank you for the 5 star review. David @ Cornmarket

Rated 5 out of 5 stars

Was dealt with a very polite and…

Was dealt with a very polite and informative man, only set back is that I’m still waiting for my documents.

July 23, 2025
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Good morning Valarie, thank you for the 5 star review and feedback about your documents. I have passed your comments to the team who issue these so that they can look into this matter for you. David @ Cornmarket

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful. Everything was straight forward. Explained everything so well. 100% service

July 31, 2025
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Good morning Mrs Hill, thank you for the 5 star review and your feedback. We very much appreciate it. David @ Cornmarket

Rated 4 out of 5 stars

Almost everything went smoothly and as…

Almost everything went smoothly as expected. Only information that was incorrect to the conversation on the telephone was the amount the excesses would be for the younger drivers.

Otherwise so far so good.

July 22, 2025
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hi Chris, thank you for the feedback and for being a Cornmarket customer. David @ Cornmarket.

Rated 5 out of 5 stars

Connor made everything very easy and…

Connor made everything very easy and was extremely helpful.

August 5, 2025
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hello Tom, thank you for your kind words about the service you received from Connor. It is very much appreciated. David @Cornmarket

Rated 5 out of 5 stars

Helpful friendly staff who tried hard…

Helpful friendly staff who tried hard to match other quotes which ensured that I stayed with Cornmarket for another year

August 5, 2025
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Good morning DK, thank you for renewing you cover with Cornmarket and for the 5 star review. David @ Cornmarket

Rated 3 out of 5 stars
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Good morning and thank you for your feedback. I have passed your comments regarding your documents to our operations team so that they can look into this matter and try to resolve and ensure that this is not an ongoing issue. David @ Cornmarket

Rated 5 out of 5 stars

really good service

really good service, comms were good and a very positive experience

August 13, 2025
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hi Alan, thank you for your 5 star review and kind words. David @ Cornmarket

Rated 5 out of 5 stars

Great communication

Great communication, staff take time to explain the options.

August 13, 2025
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Good morning Ian, thank you for the 5 star review and feedback. It is very much appreciated. David @ Cornmarket

Rated 5 out of 5 stars

Review

The staff were very helpful and polite.

July 25, 2025
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hello Martin, thank you for your kind words about the service you received from our colleagues. It is very much appreciated. David @Cornmarket

Rated 2 out of 5 stars

Policy docs received after Trustpilot f/back, login difficulties still remain.

1. Policy documents have not been received.
2. Unable to login to my online account

July 9, 2025
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Good afternoon Nodas, I have passed your feedback to my colleagues and understand that Micheal has tried to call you this morning but did not get an answer and so left a voice mail. Michael has also told me that the documents are being processed and should be with you shortly. If you have not received them by Monday please call 028 9044 2200 and ask to speak to Michael. Please accept our apologies for any inconvenience caused. David @ Cornmarket

Rated 5 out of 5 stars

Decent price and very easy and…

Decent price and very easy and straightforward to do online.

August 5, 2025
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Thank you for the feedback and for being a Cornmarket customer. David @ Cornmarket.

Rated 5 out of 5 stars

5 🌟 service

Friendly approach
Spoke clearly - no rushing
Knowledgeable
Simple questions
Quick response
No pressure

July 16, 2025
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Good morning Susan. Thank you for the 5 star review and your feedback. We very much appreciate it. David @ Cornmarket

Rated 5 out of 5 stars

Bike cover

Pleasant staff and helpful

March 15, 2025
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Hi Phelim, thank you for your 5 star review and kind words. David @ Cornmarket

Rated 5 out of 5 stars

As an IAM member of over 50 years

As I am a long stabding IAM member, Michael was most helpful and efficent in the isureance renewal of both my cars. Very many thanks Michael.

August 13, 2025
Cornmarket Insurance UK logo

Reply from Cornmarket Insurance UK

Good morning Gordon. We have a long standing relationship with IAM RoadSmart, which is very important to us and I am glad to read that we were look after your insurance needs. Thank you once again for your feedback. David @ Cornmarket

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