Cornwallswimcompany Reviews 98

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality, often highlighting their warmth, durability, and overall effectiveness for various activities. The company's service is consistently described as efficient, with many people appreciating the quick delivery and well-packaged items. Reviewers also find the website easy to use, offering a good selection of items, and many are pleased with the competitive pricing. However, some customers reported issues with product quality, specifically mentioning unsewn pockets, broken zippers, and stitching coming undone after minimal wear. A few other people also felt that the company's offer to repair was conditional on them paying for tracked shipping, leading to dissatisfaction.

What people talk about most

Product

Consumers find product to be positive, with many praising the quality, design, and suitability for various... See more

Quality

Clients share positive opinions on quality, with many reviewers praising products as amazing, well-made,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and speed. Customers... See more

Price

Customers had positive experiences with price, often highlighting good value and great prices for sale items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic cosy coat for dog walking in winter Been wanting one for ages, finally tempted by CSC offer and not disappointed I'm 5'10" and a size 22/24, a Large is actually a comfortable fit (... See more

Rated 5 out of 5 stars

Easy to use website, item posted so promptly, really well packaged, and the dry robe is super snuggly and seems really well made. Looking forward to some proper winter weather to try it out in earnest... See more

Rated 5 out of 5 stars

Absolutely love my Azure blue coat, very efficient service, no delays at all. Worn it a few times already, it’s so warm and waterproof and durable, and as I’ve recently moved from Cornwall it brings... See more

Rated 5 out of 5 stars

This came beautifully packaged, really promptly, and a gorgeous colour. Perfect for summer swim when the winter robe is just a bit too warm. Absolutely love it :)



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

98 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love my robe

Love my robe - gorgeous colour, keeps me warm when I get out of the sea and sitting round the camp fire.

May 24, 2025
Unprompted review
Rated 5 out of 5 stars

Fab robe!

Product arrived quickly and is exactly what I expected. Have used it on many camping and water sports adventures!

May 24, 2025
Unprompted review
Rated 5 out of 5 stars

No leaks or draughts.

Had my Cornwall Swim Company robe for about a year. It's really fantastic. Bought originally for a holiday in Lyme Regis. Swimming and Seaglass and fossil hunting. For three days it poured down, and the wind and sea were cold. I was snug warm. No leaks, no wind. Perfect !🥰

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Bought a robe for my wife. Spoke to one of the staff who was very helpful in recommending the size. Quick delivery and great product.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quality

Excellent quality. Beautiful colour and fabrics. Bought for camping and it is fantastic. Great for visiting the shower block. Plenty of pockets. Also great for wearing in the evening round the tent.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

All round excellence!

All round excellence!
Have had my robe for a couple of years and it still looks like new! I live in the north of Scotland and it is often admired as it is SO different from the larger companies’ robes!

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Highly reccomend

I am a repeat customer, I have always found products to be of high quality and good value. My favourite purchase is the changing robe, not only do I wear it after swimming but use it for walking and other outdoor activities. The accessories I have purchased are also always of a high standard. Definitely recommend Cornwall swim, great service and products.

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great independent store

Great independent store. Good customer service - they exchanged the robe for us when we asked, hassle free. Product itself is lovely, teal with pink writing. Love how it's different to the big brand names!! Would definitely buy again x thank you

August 31, 2024
Unprompted review
Rated 5 out of 5 stars

Wetsuit arrived on time

Wetsuit arrived on time. Haven't used it yet... but have tried it on & even though unisex it fits ok. I detest getting in & out of them but it's not so bad being sleeveless.
It anyone has a frozen shoulder this is the way to go, with a rash vest on top.

May 23, 2025
Unprompted review
Rated 4 out of 5 stars

Great Products

Just bought second towelling robe for the summer - very comfortable and soft, good length & fit, excellent price. Arrived very quickly.

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely company

Lovely company, I initially ordered the wrong size dry robe and they were amazing with the return process and resending a different size. The quality of the dry robe as fantastic along with the other items I purchased.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

I love my CSC swim coat

I love my CSC swim coat. I have the green/pink one and love that it’s a different colour to all of the other swim coats out there. It’s so much more durable than my last swim coat which was a different, well known make. And it’s way cheaper!
The zip is so sturdy and the fleece lining really soft and warm.
If you’re thinking about buying one, do it, you won’t regret it!

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Best Dry Robe ever!

Bit late leaving this review, but can honestly say my dry robe is the best. It’s been wet, it’s been washed, it’s kept me warm during nightly beach bbq’s, protected me after I’ve been doing Wim Hoff cold water dips, kept me cozy on winter nights sitting out! It’s still as good as the day I bought it! I love it!

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant changing robe

Fantastic changing robe, really good quality. Lovely soft fleece lining that wears really well, unlike some fleece that very quickly goes bobbly. Really warm and cosy and so practical. Even doubles up as a winter coat and is showerproof! Would definitely recommend.

May 4, 2025
Unprompted review

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