Cornwallswimcompany Reviews 98

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality, often highlighting their warmth, durability, and overall effectiveness for various activities. The company's service is consistently described as efficient, with many people appreciating the quick delivery and well-packaged items. Reviewers also find the website easy to use, offering a good selection of items, and many are pleased with the competitive pricing. However, some customers reported issues with product quality, specifically mentioning unsewn pockets, broken zippers, and stitching coming undone after minimal wear. A few other people also felt that the company's offer to repair was conditional on them paying for tracked shipping, leading to dissatisfaction.

What people talk about most

Product

Consumers find product to be positive, with many praising the quality, design, and suitability for various... See more

Quality

Clients share positive opinions on quality, with many reviewers praising products as amazing, well-made,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and speed. Customers... See more

Price

Customers had positive experiences with price, often highlighting good value and great prices for sale items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic cosy coat for dog walking in winter Been wanting one for ages, finally tempted by CSC offer and not disappointed I'm 5'10" and a size 22/24, a Large is actually a comfortable fit (... See more

Rated 5 out of 5 stars

Easy to use website, item posted so promptly, really well packaged, and the dry robe is super snuggly and seems really well made. Looking forward to some proper winter weather to try it out in earnest... See more

Rated 5 out of 5 stars

Absolutely love my Azure blue coat, very efficient service, no delays at all. Worn it a few times already, it’s so warm and waterproof and durable, and as I’ve recently moved from Cornwall it brings... See more

Rated 5 out of 5 stars

This came beautifully packaged, really promptly, and a gorgeous colour. Perfect for summer swim when the winter robe is just a bit too warm. Absolutely love it :)



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

98 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Just received my second purchase from…

Just received my second purchase from Cornwall Swim Company and I’m super happy with both my changing robe and new dry bag. Superb materials, nicely made, great finishing and fast shipping both times. Perfect for our swimming trips on the south coast.

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

Dry robes

I got 2 dry robes (for each of my daughters) and they are great quality. Would 100% buy again/ recommend.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

We bought a robe for our daughter about…

We bought a robe for our daughter about 3 years ago. She’s a swimmer and a triathlete and wears it after training and competitions. It’s a great robe, and good to stand out from the crowd!! It’s been on the podium several times 😃

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

I bought myself and my husband a…

I bought myself and my husband a changing robe each for Christmas. Although we haven't been able to use them at the beach again this year (yet 😉), I have used mine in the winter for dog walking. I've never been so comfy on a wet winter walk!

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Dry robe

I asked the company about a product, Which I was interested in, as I am not a regular sized guy . They responded very quickly and as a result I purchased the product, and am very pleased with it . And use it every other day ,a great dry robe

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Better than DryRobe!

Love this robe! I was given a DryRobe for Xmas but bought my partner one of yours and I prefer yours all day! Much better colour choices and i prefer buying local / from smaller companies! Keep the merch coming 🤘🏽

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

I have bought 4 of the CSC dry robes…

I have bought 4 of the CSC dry robes for me and my family and they are fantastic. I took mine to New Zealand and had to leave it there as my step daughter wouldn’t let it go! I swim every day in the sea on the IoW and am never without it! Great quality and colours for all year round swimming! Bought in 2023 and 2024 and still in perfect condition.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service! We ordered the socks which are amazing and great value. My wife sea swims and the has previously brought a robe which again is great quality. Whenever we’ve ordered from the website the goods have arrived promptly. Will use again

December 10, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered 2 coats from here last…

I ordered 2 coats from here last November..

Understanding the fact that it's taken me over a year to leave a review

However my partner has barely worn the coat and hasn't wore it at all in the rain, more when it was cold walking the dogs a handful of times. however he wore the coat last night in the rain for about 5 minutes whilst letting the dogs out for a wee and water is coming in through the back where the logo is stitched.

it's not exactly a cheap coat and claims to be waterproof, if the coat was thoroughly worn I could understand. But it isn't and it definitely is not waterproof :/

December 5, 2024
Unprompted review

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