Corona Energy Reviews 

I am a new customer and the smart meter has been giving some erroneous reads. I phoned Corona and got straight through and spoke to Brooklyn. He understood the issue and suggested emailing a photo of my meter along with the details of my problems. I feel very confident that the issue will be sorted. Brooklyn had a good sense of humour and left me feeling glad that I changed to Corona. Well done and thanks.

I was speaking to Dominic Richards, who was very professional and friendly and who sorted out the issue I was having gaining access to the Portal.
Further on in the afternoon, i needed some help getting an account set up on the portal. I was put through to an online chat with Nika Mandiki who sorted it out for me straightaway.

Britney was very helpful on the online chat.

Great customer service by Brooklyn.

I'm really happy with the service.

Keep it up!

I have spent over three months trying to request for a change in my energy providers and the service has been appalling. My emails were ignored consistently and no one ever picked up when I called on the customer service phone line. Every time I received the same response.

Contacted Corona via webchat to set up my account. All sorted very quickly by Nika. Very helpful and very quick and easy!

Spoke to Nika and got very efficient service, best customer service that I have received from an Energy Company. Query sorted within minutes from an online chat.

ITHANK YOU TO PUNIT PATEL!!
've had the pleasure of working with Punit as my Account Manager at Corona Energy, and I can't recommend him highly enough.

Punit is consistently friendly, approachable, and incredibly efficient. Quotes are always turned around quickly, accurately, and without errors, which is invaluable in a fast-paced industry. He's also proactive in looking for ways to improve pricing, helping us deliver the best possible outcomes for our customers.

As Director of Wiser Utilities, the quality of service we provide depends heavily on the support of trusted supplier partners. Punit's professionalism, responsiveness, and attention to detail play a significant part in enabling us to deliver the high standards our customers expect.

Thank you, Punit, for your continued support—it's genuinely appreciated.

Neil King
Company Director
Wiser Utilities Ltd
A Trusted Partner through Complete Transparency.

Called in and spoke with Brooklyn and requested the HH data for the sites we occupy, he was super friendly and helpful on the call and was able to supply the information needed nice and quickly.
Thank you

Spoke to Brooklyn this morning about readings on invoices and the AMR that was installed in May 2026.
He was polite and helpful and when he didn't know the answer he spoke to someone else and provided me with the advice.
Thank you Brooklyn.

Nice to have a stress free telephone conversation for a change. Thanks to Bilal Nahim for his professionalism.

Shanaya Chariesworthood was very professional experienced and fixed my problem easily and updated system
Gave me good advice and very helpful .
Outstanding customer service and very good company .

Khushi Kheni was very friendly & helpful today, updating our account & preferences as requested.

Contacted customer service via live chat to discuss our account and how to read our new smart meter. Mia was very helpful on both counts and resolved these to my satisfaction. Helpful and quickly expedited

As a TPI this review is about broker service and renewals who helped me resolve an objection issue. I spoke to Hollie Richings, Renewals Manager in the first place to overcome an auto renewal, very professional approach and supportive of the issue and Hollie put in place a process to resolve it. Unfortunately customer service didn't action it so the same objection arose again and then I spoke to and Erika Uppal in broker service. Really knowledgeable and helpful explaining what she could see and what she would do to resolve it. I received a phone call as promised confirming the actions and the issue was resolved. Very happy with the approach from Hollie and Erika to sort the issue out. Corona are approachable and you can get hold of them and this shows it.

I dealt with Umesh Gadhia, he was extremely helpful and resolved an issue very fast.

Rahul was able to assist me this morning with several MPAN's queries, in a polite and professional manor. Thank you.

Rahul Manroy was extremely helpful. He was kind, polite and gave me clear instruction on how to resolve my issue. Many thanks

Nika did a great job helping us add a new user to the account. Thank you.

online chat Nika was helpful when i could not find account details etc, got all the info that i required within the chat