CosplayShow Reviews 128

This company has stolen multiple business product photos, including my own: The Little Kitten Boutique.
This is copyright infringement and is illegal and they are being reported. Those photos are not their garments and I am really not sure what you would be receiving....as many other reviews have stated, the item looks nothing like the photo. BUYER BEWARE

The product came in after waiting 2 weeks. Does not look like the picture at all. They charge you to return a product that is terrible. The size is smaller than advertised. It looks like a adult onesie but worse. Do not waste your money!

I Paid EXTRA to receive the product I bought within 6 to 10 days, and its being over 10 days and I haven’t received. I try to call the customer service number there’s on the website and no one answers. I try to email, it doesn’t get delivered. And the customer service chat on the website doesn’t help at all and it take days to reply. TERRIBLE!!!!!!!! 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

I ordered 2 costumes 7/25/25 it has gone thru bank but still in processing payment. Unable to reach the company all emails are demon. Now working with bank. DO NOT ORDER FROM THIS SITE

I ordered a kids' Deadpool costume on October 18th. The purchasing aspect was fine, no problems. I still have not received my costume as of today (November 7th) The last update I have on the UniUni shipping site is that my package was routed to the wrong city. Costumer service with Cosplay Show has been awful. I have sent two emails to request a refund, however you can't get a refund until you send the item back. BUT I DON'T HAVE THE ITEM!!! I tried explaining that through customer service bot and have not gotten a response.

I VERY much discourage using this company. I purchased 3 costumes from them and have had nothing but trouble. They take days to respond to messages, then give non answers.
My Flash costume was so bad, it was unusable. The mask had different shaped eye holes cut and sewn so crookedly, bunched up at the nose, that it could not be used. They took two weeks to respond, offering me $10; by then my party had passed and I was unable to use it.
The Nightwing costume did not look like the one pictured.
The Green Lantern said it came with a mask, but did not and they took 2 weeks to respond saying that it really didn't.
Rather than publish my bad reviews, they entered "default praise" as the review on each of the costumes.
The return policy requires that your get their permission to return it and that you return it in 7 days, you pay for shipping and customs, then they deduct a restocking fee. That's not very helpful when they take a week or more to respond to you. Additionally, I have had difficulty finding someone to ship it back to China, and at this point am thinking returning it means I get next to nothing if anything from it AND they get to sell it at full price to someone else.

Good customer service I was a little disappointed that I had to cancel my order because of the shipping began after Halloween. But overall they responded and tried to find alternative costume that will ship earlier but I was already committed to different option but i will keep in mind about this option again for next year.

Total con artists

I love this business. The customer service is always amazing and always 5 stars. They have beautiful merchandise and they treat their customers like gold!

So many cool costumes to choose from. Hard to choose, hopefully I can get them all one day. hahah

I love the shoe it look darker than the picture though.

Paket adressed 3 times on wrong adress, and never shipped to me

great customer service who expedited my costume without me paying anything extra to ensure I would get it before the date of the party.
I ordered the costume on the 29th of Feb and received it on March 16th (party on the 21st)
excellent reactivity to my requests too and solution oriented

Very gud costumer suport 👍

I ordered shoes and they were too small. I gave the correct size and measured the shoes and they were smaller than the size specified on the size table on the website. I contacted the customer service after 2 days and again some days later and never heard back.
Very bad experience!

Good website but very deceiving. It says delivery in 24 hours on the product page but when proceeding to checkout it says 8 to 15 days (both normal and express delivery).
Plus, after adding a €26 item to the basket, at checkout they charged me extra €17 for for standard delivery, €3 for insurance, and approx. €2 for customs fees. Total €49 for a €26 order. Cart abandoned. Never again.

The variety of styles available on this platform is impressive. I was able to find options that catered to different occasions and moods. there were plenty of choices to explore, making my shopping experience versatile and enjoyable.

Amazing place to shop everything cosplay with very tailored and personal touch to excellent customer service with the fastest shipping I’ve ever seen. I highly recommend for all cosplay lovers with a passion! 💜

WOW, OUR EXPERIENCE HAS BEEN GREAT!
THE COSTUME OF MILES MORALES FOR A CHILD IS GREAT. WE BOUGHT TXL (11 years Old 140 cm) it is ok because the size is correct.
They sent the order very quickly within 15 days.

Absolutely shocking customer service, I’ve ordered from these before & should have learnt my lesson but as they actually responded the first time I thought I’d try again!
Nope still no answer despite many messages sent, always say it’s not worth returning etc but then don’t reply when you want to go forward, DONT BOTHER!!!!!