After trying a well known online brands mattress and having to return due to comfort issues and shopping around at the major high street chains. I came across The Cosy Company and both the service and... See more
Company replied
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After trying a well known online brands mattress and having to return due to comfort issues and shopping around at the major high street chains. I came across The Cosy Company and both the service and... See more
Company replied
Local company with extremely polite staff who kept me well informed in regard to the order I placed for a side opening single ottoman bed for my son. They rang to apologize that the headboard was o... See more
Couldn’t find the bed I was looking for online so spoke to Jamie at cosy company and they built us a bespoke bed for us. The design, material, size and colour exactly to our specifications. The bed wa... See more
Excellent service from The Cosy Company! We’re super happy with the bed and it’s very high quality. We ordered an ottoman, very quick delivery and built to last. We chose our specific hight of hea... See more
The Cosy Company Ltd specialises in luxury beds and mattresses, crafted using premium materials to deliver exceptional comfort, support, and style. Designed for those who value quality and refined living, our products transform everyday sleep into a truly luxurious experience.
United Kingdom
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Used cosy on a number of occasions and they are excellent from ordering to delivery could not recommend them highly enough

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I was given a dog bed by a friend when I got my puppy. Honestly the best thing I have been given amazingly way to clean he has had a couple of accidents that never leaks through just unzip and wash. Well worth the little bit extra to buy.

Reply from Cosycompany
Absolutely brilliant experience with this company! Jamie is very knowledgeable and was extremely helpful.
He has made our youngest very happy 🥰

Reply from Cosycompany
we have changed the beds to the metal ones which are more substantial, the bases uses previously were breaking easy and was costing us to replace. The company are very efficient and deliver within a few days

Reply from Cosycompany
Great Service and very fast delivery. The kids love their new quality built & solid sturdy bunkbeds. It’s 5 stars from me.
I placed my order and the bed was delivered very quickly , they were very accommodating and worked around my schedule , and informing me shortly before their arrival so I could take delivery. Brilliant service , delivery workers very professional and polte. I am delighted with the quality and price I paid . Unmatchable , I highly recommend Cost Company .
Good communication from placing order to delivery
My colleague spoke with your office earlier today to find out if there was a quicker delivery time available for delivery of beds (originally booked for Thursday 12th December). She was provided with excellent customer service and the delivery was brought forward to Monday. Super service

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Really happy with my purchase
The bed is beautiful exactly what i wanted
The quality is excellent and was really easy to assemble.
Delivery driver rang on day of delivery keeping me informed of when he would arrive
I highly recommend this company.
There bedding is of good quality. and very soft and cosy .

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The experience from start to finish was very positive.
The sales team were helpful, delivery was prompt and the delivery lads were very careful taking the mattress upstairs and wouldn't even take a tip.

Reply from Cosycompany
I just received my 3 seater 2 seater sofa absolutely over the moon with theses to 2 guys were fantastic highly recommend and will be using again brilliant
Honest, helpful and kept us informed of the delivery every step of the way.

Reply from Cosycompany
Great experienced and the customer service Maria was very helpful.

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