Cosycompany Reviews 

90
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

After trying a well known online brands mattress and having to return due to comfort issues and shopping around at the major high street chains. I came across The Cosy Company and both the service and... See more

Company replied

Rated 5 out of 5 stars

Local company with extremely polite staff who kept me well informed in regard to the order I placed for a side opening single ottoman bed for my son. They rang to apologize that the headboard was o... See more

Rated 5 out of 5 stars

Couldn’t find the bed I was looking for online so spoke to Jamie at cosy company and they built us a bespoke bed for us. The design, material, size and colour exactly to our specifications. The bed wa... See more

Rated 5 out of 5 stars

Excellent service from The Cosy Company! We’re super happy with the bed and it’s very high quality. We ordered an ottoman, very quick delivery and built to last. We chose our specific hight of hea... See more

Company details

  1. Bed Shop
  2. Bedding Store
  3. Mattress Store

Written by the company

The Cosy Company Ltd specialises in luxury beds and mattresses, crafted using premium materials to deliver exceptional comfort, support, and style. Designed for those who value quality and refined living, our products transform everyday sleep into a truly luxurious experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

90 reviews

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4.8

All reviews

(90)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Amazing service, they made sure my bed fit and got it up the stairs despite it being a tight fit. Put it together and checked i was happy before leaving. Fab company and service. Highly recommend 👌😊

February 23, 2022
Unprompted review
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Reply from Cosycompany

Thank you for the review and glad you are happy with the service and product :)

Rated 5 out of 5 stars

Fantastic service each time we purchase…

Fantastic service each time we purchase from Cosy! Great quality, fast delivery and great customer service. Would highly recommend!

February 23, 2022
Unprompted review
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Reply from Cosycompany

Thank you for the review and glad you are happy with the service and products, pleasure to be doing business with you :)

Rated 5 out of 5 stars

Excellent!!!

Excellent customer relations, Excellent customer service,
Great products
Easy delivery process.
First choice for essential furniture packages.
Jamie and Christian are professional, pleasant and helpful throughout the process.

February 23, 2022
Unprompted review
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Reply from Cosycompany

Thank you for the review and glad you are happy with the service and products, pleasure to be doing business with you :)

Rated 5 out of 5 stars

Fantastic service

Fantastic service, communication and lovely quality bed frame! Built bed frame in no time at all. Thank you!

February 5, 2022
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Reply from Cosycompany

Thank you for your kind review :)

Rated 5 out of 5 stars

All I can say is wow

All I can say is wow! The think size bed and 2 4ft beds with mattresses are so comfy. The beds are absolute solid. The whole experience from the service with help choosing the beds and mattress’s was very professional and the lads who came built them up and fitted them was very polite and helpful. I’m so happy with the purchases and the quick turnaround and would 100% recommend The Cosy Company to anyone.

December 7, 2021
Unprompted review
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Reply from Cosycompany

Thank you for your kind review and glad you are happy with our service and products.... Enjoy :)

Rated 5 out of 5 stars

Why would you go anywhere else?

After trying a well known online brands mattress and having to return due to comfort issues and shopping around at the major high street chains. I came across The Cosy Company and both the service and the product are first class. From initial enquiry and product advice to delivery to Cheshire (including frequent changes due to our own circumstances) the buying process could not have been easier. The mattress is top quality and superb value costing at least double from the major chains. Will 100% be using the cosy company again. Thanks Jamie and team!

September 11, 2021
Unprompted review
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Reply from Cosycompany

Hi, thank you for the awesome review and glad you are happy with our service and product, enjoy your mattress :)

Rated 5 out of 5 stars

Beautiful new bed

Bought a new bedframe and I am so pleased I chose this company to go with. Friendly service throughout. Helped me with choosing the frame i wanted, flexible delivery and to come home to my new bed all made up was great. Might I add... The frame itself is stunning. Very competitive prices. Will definitely be using again to purchase a mattress.

September 1, 2021
Unprompted review
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Reply from Cosycompany

Thank you for your kind review and glad you are happy :)

Rated 5 out of 5 stars

Service was excellent

Service was excellent. Very good quality mattress at a competitive price, delivered on time and communication from the company was first rate.

August 4, 2021
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Reply from Cosycompany

Thank you for the review and glad you are happy with your product :)

Rated 5 out of 5 stars

New Bed

Due to COVID we have just taken delivery of our new bed 3 months later than we had hoped. Jamie a member of the sales team has been really good and answered every email asking for info on delivery. The bed is now up and being used it looks fantastic and is well made. Well worth the wait we are really pleased with both the bed and The Cosy Company Ltd.

July 27, 2021
Unprompted review
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Reply from Cosycompany

Thank you for the amazing review and patience waiting for your order, glad you are happy with your bed :)

Rated 5 out of 5 stars

But with confidence!

High quality bed for a hugely competitive price.
Beautiful, comfortable bed delivered and assembled by a friendly man.
Friendly service from start to finish.

May 6, 2021
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Reply from Cosycompany

Hi, thank you for your awesome review :), glad you are happy with our service and you very nice bed !!!

The Cosy Company

Rated 5 out of 5 stars

Brilliant company, EXCELLENT customer service.

Jamie was very helpful all along. The best company i have ever dealt with recently. For me a brilliant customer service and ethical practice is much more important than people not making mistakes. If there is a small fault this company will pick the phone up and care about you. So please feel safe to spend your money with them, they will rectify it.
Also they can make any bed in any combination from the website custom made for you with no extra high charges. This is their flex. They are also using quality materials and quality workmanship. I am very happy.

Honestly awsome and they will make sure that you are 100% happy with the product. This is very rare in todays world and this is what makes this company different.

Thank you The Cozy Company!

May 5, 2021
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Reply from Cosycompany

Hi, thank you for your amazing review and glad you are happy with everything :)

Rated 5 out of 5 stars

So pleased with my king size ottoman…

So pleased with my king size ottoman bed with luxury tall headboard and a deep filled Sheraton mattress ordered easily and delivered put together no mess left nice staff well earned 5 stars big thank you

April 30, 2021
Unprompted review
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Reply from Cosycompany

Thank you for your review and glad you are happy with everything :)

Rated 5 out of 5 stars

Worthy of 5 Stars

Local company with extremely polite staff who kept me well informed in regard to the order I placed for a side opening single ottoman bed for my son.
They rang to apologize that the headboard was out of stock but they were awaiting delivery of some so would drop that off when in stock.
Bed delivered a few days after order. Headboard a few days later.
I would definitely recommend The Cosy Company to my friends.

April 28, 2021
Rated 5 out of 5 stars

Cool Gel Matteress.

We purchased a cool gel matteress from Jamie and the team. They arrived at the time they said they would and removed our old matteress and replaced with our brand new Cool gel matteress. What can I say. A month down the line and it's still firm and the most comfortable thing I've ever slept on. Theres only one name I think of when it comes to beds now and that is The Cosy Company. Thanks again guys

April 17, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing from start to finish.

Bought the Sheraton mattress from the Cosy Company.
From ordering, communication, delivery and quality of product I can’t fault them.
Would 100% recommend them and I would purchase items from them again.
Very happy. Many thanks.

March 6, 2021
Unprompted review
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Reply from Cosycompany

Brilliant review, thank you. glad you are happy with your product :)

Rated 5 out of 5 stars

Great products and great Service

Great products and great Service. In particular I would like to praise the after care service provided! Will definitely only look here in future.
# Quality # Peace of mind 👌

March 1, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing bespoke bed

Couldn’t find the bed I was looking for online so spoke to Jamie at cosy company and they built us a bespoke bed for us. The design, material, size and colour exactly to our specifications. The bed was delivered within a couple of weeks and looks fantastic! They even did a seat for our bay window which matches the bed. Highly recommend these guys, great service and great quality products.

February 17, 2021
Unprompted review

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