We initially found getting the correct size difficult due to the brand being much roomier than most footwear. I called Cosyfeet for help and a very friendly and helpful lady gave me some great sizing... See more
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Review summary
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Reviews shaping this summary
At last a pair of boat shoes that fit. I have very broad feet making it difficult to find shoes that fit, usually buying 1 - 2 sizes larger. Over the last few years I have sent shoes that claim to be... See more
I have neuropathy in my feet & hammer toes and Cosyfeet's shoes give me the support and comfort I need to help me get through the day and have enough depth to fit my orthotic supports which also furth... See more
Excellent service and great slippers. Mum loves them, they look great and most importantly they are comfortable for her.
Company details
Written by the company
There’s wide fitting and then there’s Cosyfeet! Specially designed to fit and flatter swollen feet, our footwear is much roomier than the wide fitting footwear you’ll find on the high street. All our styles have the same extra roomy fitting (6E for women and 3H for men) and can be adjusted to fit a range of swelling.
Contact info
The Tanyard, Leigh Road, BA16 0HR, Street, United Kingdom
- 01458 447275
- comfort@cosyfeet.com
- cosyfeet.com
4.4
Excellent
192 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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THE SHOES WERE HEAVY
THE SHOES WERE HEAVY, YHE TONGUE VERY UNCOMFORTABLE, THE TOE AREA VERY HARD.
THEY FELT MORE LIKE BUILDERS BOOTS NOT SHOES.
January 5, 2026
Reply from Cosyfeet
Good morning,
We're truly sorry to hear that the shoes felt heavy and uncomfortable, especially around the toe area. That's not the experience we aim for, and apologise for any inconvenience caused.
I can see that your refund has been processed. If there is anything else we can assist you with, please don't hesitate to contact us.
The best slippers I've had only time…
The best slippers I've had only time will tell.
December 3, 2025
Great Service
Excellent service and great slippers.
Mum loves them, they look great and most importantly they are comfortable for her.
December 3, 2025
Consistent comfort delivered.
Consistent comfort delivered.
Why would I shop elsewhere
December 3, 2025
Helpful and Caring.
The person I spoke to on the phone about my order was very helpful.
I received my order quickly and they are very comfortable.
November 5, 2025
fast deliverycellent boot slippers fast delivery
Excellent boot slippers fast delivery
November 5, 2025
Well made slippers very good fit 😊
November 5, 2025
Great products
Great products. Repeat purchases. Easy shopping experience. Quick delivery. Unfortunately, I didn’t receive my discount with the code you sent me.
November 5, 2025
Reply from Cosyfeet
Thank you for your recent feedback regarding our product and services, customer satisfaction is important to us here at Cosyfeet so its always a pleasure to hear from a happy customer.
In regards to the discount which wasn't applied, please could you contact us at your earliest convenience to arrange a refund of the difference?
Many thanks again for taking the time to review us and we look forward to assisting you again in the future.
Cosy feet Opaque Knee High Socks
The socks are just what I wanted - not too thick, and not too tight.
November 5, 2025
Easy to ordershoes
Easy to order. Unfortunately shoes didn't fit and had to be returned. Haven't heard if they have been received back as yet
November 5, 2025
Reply from Cosyfeet
Thank you for your recent feedback regarding your recent purchase with us.
We are sorry that the shoes were not suitable for you on this occasion, in regards to the return I am pleased to advised they were received on the 13.11.25 and refunded back onto your original payment method.
Many thanks again for leaving feedback and if you would like any advice on any alternative styles that may be better suited please let us know.
At last a pair of boat shoes that fit
At last a pair of boat shoes that fit. I have very broad feet making it difficult to find shoes that fit, usually buying 1 - 2 sizes larger. Over the last few years I have sent shoes that claim to be extra wide back because the just did not fit. I tried Cosyfeet mail order as they offer a good return service anticipating I would be using it. To my delight the shoes are superb quality both in materials and design, they offer great value for money. If you are having trouble getting good fitting wide shoes give them a try.
October 24, 2025
Unprompted review
Service at whilto locks mobility show…
Service at whilto locks mobility show room.
October 28, 2025
Unprompted review
I will Never again will I shop with…
I will Never again will I shop with this company ordered a pair of shoes on line they were sent to wrong address got on to them to be told another pair has been sent that was a lie after 5 days no shoes got on to them again to be told them shoes was out of order.and i wasn’t informed until I contacted them so i ordered another pair surprise no shoes got on again to be told they hadn’t left the wear house and they don’t know why this is the lady I spoke to was very helpful said she has sent them out if I could give no stars I would.the worse experience ever I appreciate the apology from cosy feet means a lot thank you
October 8, 2025
Unprompted review
Reply from Cosyfeet
We are very sorry to hear about your recent experience and completely understand your frustration. This certainly does not reflect the level of service we aim to provide.
While the initial delivery issue appears to have resulted from the address entered at checkout, we acknowledge that our handling of the situation afterwards fell short. Unfortunately, due to an internal error, the replacement pair was not despatched as promptly as promised, and we sincerely apologise for the inconvenience and disappointment this caused.
We’re pleased to hear that you have since received your order, but we truly regret that the process was not a smooth one. Please be assured that we have reviewed this case internally to ensure such errors do not occur again.
Thank you for bringing this to our attention — we genuinely appreciate your feedback, and we hope we can restore your confidence in us in the future.
Shipment options
Cosyfeet offer you checkout for many country - but after checkout and payment you will receive mail cancellation.
Customer service was nice and fast.
Money was refunded.
September 15, 2025
Unprompted review
Reply from Cosyfeet
Hi,
Thank you for your review.
We do ship to many countries but unfortunately not Bosnia and Herzegovina, for insurance reasons.
Therefore, it does not appear on the list of countries. When you placed the order, you selected Germany instead.
We had to cancel the order because your address is not in Germany.
We apologise for any disappointment caused.
Kind Regards,
Cosyfeet Customer Services
Package arrived promptly and the socks…
Package arrived promptly and the socks are fine for everyday use. It's a pity you don't do a walking/hiking sock, thicker but with the same qualities.
September 25, 2025
extra long tongue in left shoe
the tongue on the left shoe seems very long and digs into the bottom of my shin, i'm going to see if i can get 1/2 inch cut off of it otherwise they are very comfy
September 25, 2025
Reply from Cosyfeet
Good afternoon
Thank you for contacting us at Cosyfeet.
I am sorry that the Nick shoes are digging into your ankle, they aren't designed to cause you any discomfort.
We would recommend you return them to us and try an alternative style that doesn't cut in, which we can assist you with.
If the shoes are adapted, we will be unable to take the shoes back.
Please don't hesitate to contact us if we can help you further.
Kind regards,
Cosyfeet
Quick delivery and quality shoes
August 27, 2025
Great footwear for high insteps and diabetics
We initially found getting the correct size difficult due to the brand being much roomier than most footwear. I called Cosyfeet for help and a very friendly and helpful lady gave me some great sizing advice so now my husband is delighted with his Richie slippers! They are perfect for his high insteps and diabetic feet.
July 7, 2025
Very comfortable
Very comfortable only shoes I can find to fit foot with compression bandage.
July 7, 2025
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