We initially found getting the correct size difficult due to the brand being much roomier than most footwear. I called Cosyfeet for help and a very friendly and helpful lady gave me some great sizing... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
There’s wide fitting and then there’s Cosyfeet! Specially designed to fit and flatter swollen feet, our footwear is much roomier than the wide fitting footwear you’ll find on the high street. All our styles have the same extra roomy fitting (6E for women and 3H for men) and can be adjusted to fit a range of swelling.
Contact info
The Tanyard, Leigh Road, BA16 0HR, Street, United Kingdom
- 01458 447275
- comfort@cosyfeet.com
- cosyfeet.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderfully comfortable ankle boots
I received today a pair of winter red Nubuck ankle boots. I have difficult feet as had major operation on my right foot two years ago. I put them on they are so comfortable I bought a half size larger as lined.
I am delighted with them and am about to go for a short walk before temperature drops again . Would recommend them to anybody
I ordered 2 pairs of Ugg slippers on…
I ordered 2 pairs of Ugg slippers on November 6th. I have received 0 response. I need them for Christmas…I have emailed them multiple times, I emailed shop about this order and I never heard back from either. If you go onto their site it just says they sold out of their last drop. I believe this is a scam…I knew it was too good to be true.

Reply from Cosyfeet
Have two orders that were placed on Oct…
Have two orders that were placed on Oct 10 still nothing they are Christmas presents!!!!!! They took my money and nothing!!! I’m so mad!

Reply from Cosyfeet
Exceptional service…
I ordered a pair of shoes yesterday just before lunch time and received a message in the afternoon to say they had been despatched. They were delivered this morning before 9.30. Best service I have ever received.
good quality shoes
Quick Delivery
Easy to.order and quick delivery by Royal Mail.
Really comfy shoes for my swollen feet
Satisfied customer
They did what I asked them to do and order came very quickly. Box was as new and contents in perfect condition. I am thinking of buying some socks with 10% discount.
Nice products and arrived in good time.
I am frustrated because I placed an…
I am frustrated because I placed an order for a size 7 uk as I needed a us size 9. But instead I received a size 5 uk which is a us 7. I explained in several emails that either I was on the uk website or a mistake had been made on their end. The confirmation emails did not mention the size ordered or I would have picked up on the error. Now I paid $20
For shipping only to have to return and customer service says they cannot refund the shipping cost. I just feel as a returning customer who had bought pairs for my mom in the past that this could have been handled more amenably. In my emails I also asked about the sizing more than once but never received a response… I will now need to order two sizes because the shoes seem to run large. The uk 7 actually went on my mom’s foot but would probably be too uncomfortable for her. I am upset about being charged shipping on the original pair I am not sure how the error occurred but some kind of compensation from customer service would have been appreciated as a one-time courtesy. I asked to correspond with a supervisor but was advised this is their policy. No refunds on shipping no matter what!
I am pleased I brought sandles and…
I am pleased I brought sandles and boots and shoes. the boots were a bit tight. to begun with. I don't think they are ture to size.
comfortable slippers and socks
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







