I had ordered a pair of jog pants thought I would try them as the leg width was what I was looking for maybe it could be 2 inches more so it hangs over the shoes nicely Anyway I was pleased with... See more
Company replied
Location
Switch locationCountry Market, Malthouse & Osborne Farms, GU35 0QP Kingsley, Hampshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I popped into the Bordon shop recently after it had been refitted. Was impressed to see a lot more stock , well laid out and easy to find correct sizes. Staff were very friendly and very helpful. They... See more
The two ladies who work in this branch are always welcoming, friendly and helpful without being overbearing. The shop is always tidy and well organised. An online order was processed on my behalf whe... See more
Ordered pleated trousers to be collected from Bordon store. Was charged for delivery to your store. I mistakenly didn't try them on at the store. I tried them on at home and they are AWFUL. Poor ma... See more
Company replied
Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Country Market, Malthouse & Osborne Farms, GU35 0QP, Kingsley, Hampshire, United Kingdom
- 01420 474914
4.7
Excellent
177 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Click and collect at the Bordon country…
Click and collect at the Bordon country market store was very quick and easy.
December 5, 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Cotton Traders - Bordon
Hello Gina,
Thank you for taking the time to leave your review.
I was sorry to read you have found the fit to be unsuitable and have reported this on to our Buying team.
Kind regards
Nigel
Customer Support
Ordered on line and delivered to…
Ordered on line and delivered to Knutsford Store at High Legh Garden centre with very speedy service.
November 24, 2021
Ordered on line
Ordered on line very pleased with all goods ,well made all as advertised colours excellent. Arrived well packaged within time as stated .I will certainly order again.
November 11, 2021
Super comfy purchase that I made
Super comfy purchase that I made. Very happy with the price that I paid for the item.
October 24, 2021
Just received my beautiful and very…
Just received my beautiful and very soft and comfortable dress and cardigan today. Had an issue where I received a duvet by mistake. Rang customer services yesterday afternoon and my correct order has arrived.
Great service and quality
September 5, 2021
This is five stars for our local Cotton…
This is five stars for our local Cotton Traders store in Country Market, Bordon. The staff in there cannot do more to help or be more friendly. It is always a pleasure to go to see them. An yes we nearly always buy something
August 29, 2021
Very satisfied
Took longer to get to local shop pick-up but very satisfied with all other parts of transaction.
August 29, 2021
Great service order delivered
August 21, 2021
Helpful person running the shop.
Helpful person running the shop. Great products and service.
July 11, 2021
Item arrived on time.
Item arrived on time.
However had to send back - returns was very easy - thanks
June 15, 2021
Excellent product
Excellent product, prompt delivery. Please keep using Hermes....they are the best. Thanks.
June 13, 2021
Helpful and polite
Helpful polite with a bit of fun all rolled into one just what we need at the moment will definitely continue to use cotton traders for buying items
May 6, 2021
Quick delivery and easy to return…
Quick delivery and easy to return unwanted items. Not yet been notificated of refund.
April 25, 2021
My order came very quickly and I'm very…
My order came very quickly and I'm very happy with my goods
March 10, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.