Very easy to order online from Cotton Traders. The items arrived quite quickly and the quality was excellent. Have many items from them and the clothes wash perfectly and do not go out of shape. Will... See more
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Speed of the Click and Collect delivery to my nearest store was good and the service of the staff in the shop was exemplary. I bought two long sleeved base layers and although they are fine I do thi... See more
Company replied
I find Cotton Traders merchandise to be good quality, I enjoy wearing it and it washes well. On this occasion I chose click and collect from the outlet at The Valley - shopping park near Evesham. W... See more
Company replied
Darren at Cotton Traders, Evesham Country Park, went over and above to help my mum locate an item she’d been searching for. He phoned other stores and arranged for delivery to her home. Excellent serv... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Evesham Country Park Village, Unit 11, WR11 4DS, Evesham, United Kingdom
- 01386 423575
4.7
Excellent
215 reviews
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Both products were as advertised
Both products were as advertised. The complete process was very easy
July 24, 2024
Reply from Cotton Traders - Evesham
Thank you for taking the time to leave a review. We're delighted to hear that you were satisfied with both products and found the ordering process easy. We strive to make our customer experience as smooth and enjoyable as possible.
Pleased with the trousers I brought
Pleased with the trousers I brought, they were easy to order and collect from my local store.
Staff were friendly and helpful. Only downside was having to pay postage to collect locally.
July 31, 2024
Reply from Cotton Traders - Evesham
Thank you for your kind review. We're happy to hear you were pleased with your purchase and found the ordering and collection process easy. We appreciate your feedback about the postage cost for local collection. We're always looking for ways to improve our customer experience.👍
Reply from Cotton Traders - Evesham
Thank you for your kind words. We're delighted to hear you had a positive experience.
A helpful assistant when I returned…
A helpful assistant when I returned goods bought on line,
July 2, 2024
Reply from Cotton Traders - Evesham
Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you found our assistant helpful during your return process.
Reply from Cotton Traders - Evesham
We're thrilled to hear you love the color and fit! Thank you for sharing your positive experience.
Cotton Traders - Good Products & Service
Ordered online, goods arrived early, goods were exactly what I ordered. Have purchased items from Cotton Traders both online and in store at garden centre and "The Valley"at Evesham and had good results every time.
June 28, 2024
Reply from Cotton Traders - Evesham
Thank you for your review and for sharing your positive experience. We're delighted to hear that you received your order promptly and that the goods met your expectations. We appreciate your continued support and loyalty to our brand, both online and in our stores.
Great sandals
June 5, 2024
Reply from Cotton Traders - Evesham
Thank you for taking the time to leave a review. We're very glad to hear you love your sandals! Thank you for sharing your experience 😁
Ordered online collected from store.
Ordered online collected from store. I bought the floral jacket while it was in the sale, it's pretty, fits well , true to size & will be useful right through to Autumn as its lightly padded. I like the pockets & zip up front. Only disadvantage to me is that it's polyester, I would have preferred cotton.
June 26, 2024
Reply from Cotton Traders - Evesham
Thank you for taking the time to leave a review and for highlighting the positive aspects of the floral jacket. We appreciate your feedback regarding the material. We strive to offer a wide range of styles and fabrics to cater to diverse preferences. We're glad you found a jacket that fits well and will be useful for the coming season.
Reply from Cotton Traders - Evesham
We appreciate your kind words and are glad to hear you had a positive experience with our staff and products.
Purple blouse
Love this tye front purple 💜 blouse to go with my pattern purple trousers
So comfortable and feel great in it
June 21, 2024
Reply from Cotton Traders - Evesham
Thank you for your kind words.
We're thrilled to hear you love the tie-front purple blouse and that it complements your purple trousers so well. We appreciate you taking the time to share your positive experience.
Excellent service
June 17, 2024
Reply from Cotton Traders - Evesham
Thank you for your positive review 😊
Excellent service and very useful that…
Excellent service and very useful that on line purchases can be returned via your local Cotton Traders store. Original purchase was too big so on recommendation from my local branch purchased a further two smaller sizes and returned two items to my nearest branch. Staff members were very helpful. Thanks to Tina and Darren and Jane on the day of in store return. Refund was super quick.
June 4, 2024
Reply from Cotton Traders - Evesham
We're thrilled to hear about your positive experience! It's wonderful to know you found our online return process convenient and that our staff at your local store were so helpful. We appreciate you taking the time to share your feedback and we're glad you were satisfied with the quick refund.
Pleased with the order.
Pleased with the items I ordered. Pleased with the fit! A little disappointed at the time lapse from ordering till able to collect from the store. Helpful ladies at the Evesham store.
May 22, 2024
Reply from Cotton Traders - Evesham
Thank you for taking the time to post your review. We are glad you were pleased with your items and the fit. We understand your disappointment with the time lapse from ordering to collection. We strive to provide a seamless experience and will take your feedback into consideration as we work to improve our processes. Thank you for acknowledging the helpfulness of our team at the Evesham store.
quick delivery
quick delivery , quality of goods , sizes correct , reasonable prices , and well packed , and kept up to date on despatch and arrival .
April 24, 2024
No problem to exchange a top that I had…
No problem to exchange a top that I had ordered. Manager was very helpful in reordering a top for me
May 15, 2024
Reply from Cotton Traders - Evesham
Hello Mark Wallace
Thank you for taking the time to write a review.
I am sorry to hear that quality and material did not meet your expectations. I have passed on your comments to our Buying Department for their consideration.
I can confirm we have refunded your returns and I have also arranged for a refund of the delivery costs from this order.
Kind regards,
Helen.
Cotton Traders Customer Support.
The staff were polite and helpful shop…
The staff were polite and helpful shop nice znd tidy good bargains
March 5, 2024
Very quick delivery
Very quick delivery. Ordered three coats to pick one but ended up keeping two. Took the other to local shop for return at no cost. Very pleased with coats.
March 15, 2024
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