Very easy to order online from Cotton Traders. The items arrived quite quickly and the quality was excellent. Have many items from them and the clothes wash perfectly and do not go out of shape. Will... See more
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Speed of the Click and Collect delivery to my nearest store was good and the service of the staff in the shop was exemplary. I bought two long sleeved base layers and although they are fine I do thi... See more
Company replied
I find Cotton Traders merchandise to be good quality, I enjoy wearing it and it washes well. On this occasion I chose click and collect from the outlet at The Valley - shopping park near Evesham. W... See more
Company replied
Darren at Cotton Traders, Evesham Country Park, went over and above to help my mum locate an item she’d been searching for. He phoned other stores and arranged for delivery to her home. Excellent serv... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Evesham Country Park Village, Unit 11, WR11 4DS, Evesham, United Kingdom
- 01386 423575
4.7
Excellent
215 reviews
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Good service but disappointed that one item was not as promised.
I have removed one star because the joggers that were part of my order were 2” shorter than promised and had to be returned. The sandals that I also chose fit well and are very comfortable. Amber at the Evesham store was so helpful and friendly in arranging a speedy refund for the joggers.
November 1, 2023
Reply from Cotton Traders - Evesham
Dear Cheryl Sussens,
Thank you for contacting us regarding your recent purchase. We aim for the sizes of our joggers to be as accurate as possible. Thank you for bringing these joggers to our attention.
Kind regards,
Hannah
Customer Services, Cotton Traders
Prompt and efficient service
Prompt and efficient service, from ordering on line to Click and Collect at local store.
November 1, 2023
Roll neck tops
I bought three roll neck tops at a very good price. Fit is perfect, there was a good range of colours, with helpful staff in store.
October 29, 2023
Excellent product
October 24, 2023
Everything very straightforward
Everything very straightforward. Excellent service in the Evesham Valley shop where I collected my parcel.
October 11, 2023
I cannot fault my whole experience from…
I cannot fault my whole experience from ordering to delivery. Quality of goods is great.
October 4, 2023
The items I wanted had the size and…
The items I wanted had the size and ordering was easy.
October 3, 2023
Efficient service and easy collection…
Efficient service and easy collection of order.
Pleasant member of staff
September 13, 2023
Great staff at the shop
Ordered a couple of sizes of a coat and had to take one back because it was too small. Staff in the shop were helpful and courteous.
July 18, 2023
Reply from Cotton Traders - Evesham
Hello Faye,
Thank you for taking the time to leave a positive review.
Please make sure you look online and sign up to our exclusive offers.
Kind regards
Judith
Cotton Traders Customer Support
Excellent customer service
Online order Very quick to arrive and issue over sizing quickly resolved
Visit to shop(Evesham country Park) also very good experience and sales people couldn't be more helpful
July 17, 2023
Goods great quality and couldn’t fault…
Goods great quality and couldn’t fault delivery time
July 11, 2023
User friendly website, easy ordering process
User friendly website, easy to complete the order transaction and select where I wanted the parcel delivered to, I chose to collect from store and the process of collection couldn't have been more straightforward, staff were also helpful and friendly.
June 27, 2023
Great place to shop
Great place to shop, good quality clothes for all seasons, stylish and elegant too, polite and helpful staff.
April 25, 2023
I have bought items on line .by…
I have bought items on line .by telephone and in store and on all occasions I have had excellent service. I have returned many items and bought many items and have had prompt refunds.
April 16, 2023
Normal high standards
April 14, 2023
The staff at my local cotton traders…
The staff at my local cotton traders outlet store were so helpful and efficient.
April 11, 2023
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