Good range of quality clothing aimed at more mature customer. Website very easy to navigate with delivery and click and collect options. Staff at Bridgnorth are very friendly and helpful.
Company replied
Location
Switch locationBridgnorth Garden Centre, Bridgnorth Road, WV6 7EJ Shipley, Wolverhampton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very satisfied with these cord trousers. They fit well and the fabric is very comfortable. I like the colour and the cut and I am considering a second pair. Delivery time was quite long but as there w... See more
Company replied
Bad customer service tried to cancel Online order 2hours after order was placed due to personal circumstances wife taken to hospital After email and phone calls order still delivered to click and col... See more
Company replied
I bought 2 long sleeved Cotton Traders tops for my husband. Unfortunately they were too big so we visited the shop and they changed them immediately. No hassle, no questions and refunded almost straig... See more
Company replied
Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Bridgnorth Garden Centre, Bridgnorth Road, WV6 7EJ, Shipley, Wolverhampton, United Kingdom
- 01902 700635
4.7
Excellent
159 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great shopping experience
Used click and collect option to save on postage. This is a quick and efficient service.
Quality of products is excellent and sizing is good. Can't fault anything purchased from this store or online.
Free gifts offered are generous and useful. Thank you
September 1, 2025
Reply from Cotton Traders - Wolverhampton
Hi Margaret
Its great to hear you using click and collect was fast and efficient and also saved you money on postage. We're so happy you're pleased with the quality, sizing and free gifts. Thanks so much for your positive feedback and custom.
Great
Cotton traders sell fantastic quality of clothes and its quick too order and quick to arrive
August 29, 2025
Reply from Cotton Traders - Wolverhampton
We appreciate you taking the time to share your positive experience. We're so happy to learn that you find our clothes fantastic quality and quick to order and arrive.
Lady very pleasant
August 25, 2025
Reply from Cotton Traders - Wolverhampton
Thank you for you lovely feedback. I am glad to hear that you found our staff to be pleasant.
Very friendly and helpful service.
There were some very good deals on at this store. The store was also very well stocked with most sizes available. Alison and Sarah were very helpful and friendly and a delight to deal with. I would recommend this shop if you are in the area
August 24, 2025
Unprompted review
Reply from Cotton Traders - Wolverhampton
Hi Andrew
Thanks so much for your lovely comments. We're really happy to hear you found great deals and a good stock of sizes instore We're so also glad that our team members were helpful and friendly. Thank you for you custom and we pass your comments on to the store.
Reply from Cotton Traders - Wolverhampton
Thank you for your review. We appreciate your positive feedback; we are so happy with the great price, quality, and super-fast delivery!
Reply from Cotton Traders - Wolverhampton
We appreciate your positive feedback and are so happy that you found ordering easy, delivery prompt, and good value.
M&MB
Ordered click and collect so could try garnent in store, easy return system if needed. However garment was perfect in every respect so well happy with everything
August 4, 2025
Reply from Cotton Traders - Wolverhampton
We're delighted you found our click and collect and return system easy to use. We're so happy the garment was perfect and that you're pleased with your order!💖
Excellent service as always from Cotton Traders
Good quality goods and quick efficient service from Staff at Click and Collect Store.
July 7, 2025
Reply from Cotton Traders - Wolverhampton
Thank you for your review. We appreciate your positive feedback and are so happy to learn that you love our good quality goods and quick, efficient service from our staff.
Just so easy to use and collect in…
Just so easy to use and collect in store with very helpful staff
July 14, 2025
Reply from Cotton Traders - Wolverhampton
We’re happy to hear our service was easy to use and that our staff were very helpful with in-store collection. Thank you for your positive feedback.
Love the skirt…
Love the skirt…. I don’t think postage should be applied when collecting from a store?
June 30, 2025
Reply from Cotton Traders - Wolverhampton
Thank you for your review. We're glad you love the skirt! We appreciate your feedback regarding postage for in-store collection. We'll consider this as we review our policies.
Reply from Cotton Traders - Wolverhampton
We appreciate your feedback. We're happy to hear our staff are delivering good customer service. 😊
A bit expensive for what they are…
A bit expensive for what they are Primark do a similar one half the price but not near a store.
May 8, 2025
Reply from Cotton Traders - Wolverhampton
Thank you for your feedback. We understand that price is an important factor when making a purchase. We strive to offer high-quality products at competitive prices.
Kind regards,
Rebecca
Very pleasant ladies helping to find…
Very pleasant ladies helping to find goods I’d ordered, and checked if I wanted to look around.
Plenty of room to look around.
April 14, 2025
Reply from Cotton Traders - Wolverhampton
Thank you for your kind review. We are delighted to hear that you found our staff helpful and friendly, and that you enjoyed the spacious layout of our store. We strive to provide our customers with a comfortable and enjoyable shopping experience. We appreciate you taking the time to share your feedback.
My wife found exactly the blouse she…
My wife found exactly the blouse she was looking for with good friendly service included
April 4, 2025
Reply from Cotton Traders - Wolverhampton
We're so happy to hear that your wife was able to find the perfect blouse and that you both received excellent service. We strive to provide a positive shopping experience for all our customers, and we're thrilled that you had a great visit.
Cotton Traders team are lovely people and agoid team le and very helpful
I allways enjoy going to Cotton Treaders every one is polite and friendly and I am always happy with the clothes. They fit nice and wash really well, and I can always find a cardigan that I like to buy. I just love it all. Keep sending me the catalogue. Thank you all.
April 24, 2025
Reply from Cotton Traders - Wolverhampton
We are so happy to hear you enjoy shopping with us! It's wonderful to know you find our clothes comfortable, well-made, and stylish. We appreciate your kind words about our staff, and we'll be sure to pass your compliments along. We're thrilled you love our catalog and hope you continue to find great items to add to your wardrobe.💖
My delivery was quick
My delivery was quick, the products were what I expected, so very pleased with Cotton Traders. I will use the company again.
April 16, 2025
Reply from Cotton Traders - Wolverhampton
Thank you for your positive review. We are delighted to hear that you were pleased with your recent order and that you found the delivery to be prompt. We strive to provide our customers with a smooth and enjoyable shopping experience, and we appreciate your continued support.
Reply from Cotton Traders - Wolverhampton
Thank you for your kind review. We are sorry that your blouse is too big, please do call us for an exchange if you would like to try a smaller size without paying for delivery.
Reply from Cotton Traders - Wolverhampton
We're thrilled to hear you had a positive experience with our in-store pickup service. We strive to make your shopping experience as convenient as possible.👍
Great service from friendly and helpful…
Great service from friendly and helpful staff.
Good quality clothes. Very pleased
Thank you
March 17, 2025
Reply from Cotton Traders - Wolverhampton
We appreciate your kind words! It's wonderful to hear that you had a positive experience with our staff and found our clothes to be of good quality. We're thrilled you were pleased with your visit.
michelle.welsh, Cotton Traders
Very warm, excellent quality, easy care.
I bought the blanket as a gift for my elderly mum who feels the cold, to use as a throw whilst watching TV etc. I have the same, easy-care blanket from Cotton Traders which I find very warm and cosy. It’s excellent, a great sale purchase!
February 9, 2025
Reply from Cotton Traders - Wolverhampton
Thank you for your kind review. We're delighted to hear that you found the blanket to be a great purchase and that your mother is enjoying its warmth and cosiness. We appreciate your feedback and are glad that you're happy with your purchase.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.