I bought two tops in different styles. One very much an everyday staple in comfortable heavier weight cotton jersey, the other a lighter weight cotton jersey flower patterned smock which is suitable... See more
Company replied
Location
Switch locationMoreton Park Garden Centre, Gledrid, LL14 5DG Chirk, Wrexham Clwyd, GB
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See what reviewers are saying
Pretty disastrous with the first delivery being left on the Front step on a main road instead of the safe place. It was stolen. The second delivery - the replacement was left at the wrong address de... See more
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Years ago I used to use Cotton Traders from their catalogues but just fell out of using them. Recently walking past a Cotton Traders shop I popped in to take a look and found great staff in the two d... See more
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Yet again my local store came up trumps, being a person of a larger build it is always a pleasure to shop here. I can always find what I am looking for and usually end up buying more than planned be... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Moreton Park Garden Centre, Gledrid, LL14 5DG, Chirk, Wrexham Clwyd, United Kingdom
- 01691 778060
4.6
Excellent
416 reviews
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Cotton Traders is a very good company to buy from.
I have been buying from CottonTraders for a few years now and I nearly always get good service . Products are excellent,service is excellent too.
March 18, 2026
Reply from Cotton Traders - Wrexham
We appreciate you taking the time to leave your positive review. We are happy to learn that you nearly always get good service and find our products of excellent quality.
The one who served me was very helpful…
The one who served me was very helpful and friendly. It was a very good experience
March 14, 2026
Reply from Cotton Traders - Wrexham
We appreciate you taking the time to leave a review. We are so happy to learn that you had a very good experience with our helpful and friendly store.
Pretty mack for warmer days
Pretty mack for warmer days. Easy to click and collect and free returns at my local outlet
March 12, 2026
Reply from Cotton Traders - Wrexham
We appreciate you taking the time to leave a review. We're so happy to learn you like the mack for warmer days and found click and collect and free returns easy.
My order was processed quickly and…
My order was processed quickly and delivered on time. The products I received were of good quality therefore I have no complaints
March 3, 2026
Reply from Cotton Traders - Wrexham
We appreciate you taking the time to leave a review. We're happy to learn that your order was processed quickly, delivered on time, and the products were of good quality.
Collected in store and tried on…
Collected in store and tried on immediately. Perfect fit and friendly, helpful staff.
February 26, 2026
Reply from Cotton Traders - Wrexham
Thank you for leaving a review. We are delighted to hear of your positive experience in store and that the product met your expectations.
Very efficient and helpful with no…
Very efficient and helpful with no nonsense
Very good
February 19, 2026
Reply from Cotton Traders - Wrexham
Thank you for taking the time to leave a review. We are delighted to hear of your positive experience.
Reply from Cotton Traders - Wrexham
We appreciate your positive feedback and are so happy you were pleased with the great choice and fast delivery with tracking.
a good company
I have to say Cotton Traders are one of the good guys, they have great quality items, there customer service people go above and be-honed to help solve any problems you might have, and the price of there items are affordable for old Pensioners like me, I ordered coat and another for my hubby and we both think there perfect and will be back to order some polo shirts soon. you wont be disappointed if you place an order
February 6, 2026
Reply from Cotton Traders - Wrexham
We appreciate you sharing your positive experience. We're happy to hear you find our items great quality and our customer service helpful. Thank you for your lovely review. 😊
It’s a lovely coat
It’s a lovely coat, I love the colour & it’s so warm. Would definitely buy again.
January 31, 2026
Reply from Cotton Traders - Wrexham
We're so happy you find the coat lovely and warm, and that you love the colour! We appreciate your intention to buy again and your positive feedback.
A good outcome to a disappointing delivery
I was very disappointed with the quality of the goods I received and left a review stating as much and that I would be out of pocket on the postage. Cotton Traders replied and have refunded my payment in full. I shall probably order from them again .
January 21, 2026
Reply from Cotton Traders - Wrexham
We appreciate you bringing the quality issue to our attention and sharing your experience. We are happy we could resolve this for you. Thank you for considering us for future orders.
Thankyou lovely quality fabric
January 23, 2026
Reply from Cotton Traders - Wrexham
We appreciate your positive feedback; we are so pleased you find our fabric of lovely quality. Thank you for taking the time to leave a review.
It could have been better really
It could have been better really, I wanted the bag which was the free gift advertised when I bought a sweater but, unfortunately, it was not included in y parcel
January 21, 2026
Reply from Cotton Traders - Wrexham
Thank you for taking the time to leave a review. It was lovely to speak to you and resolve the matter of your missing bag. Just to confirm the bag will be with you in 3 working days.
Reply from Cotton Traders - Wrexham
We appreciate your positive feedback and are so happy you found excellent, well-made products with a good selection at a fair price.
Great company no problems so far
Great company no problems so far , easy to order and easy returns when needed
January 17, 2026
Reply from Cotton Traders - Wrexham
We appreciate your positive feedback and are so happy to learn that ordering is easy and returns are simple when needed.
Five star 🌟🌟🌟🌟🌟service
January 17, 2026
Reply from Cotton Traders - Wrexham
Thank you for your positive review 👍
Excellent Quality and reliable sizing.
Excellent Quality and reliable sizing.
Always a pleasure to deal with Cotton Traders.
January 2, 2026
Reply from Cotton Traders - Wrexham
We are so happy to learn that you find our quality excellent and our sizing true to size. 😊
Great product, poor delivery.
Great product, crap delivery service. Cotton traders said dispatched, Evi had no record after 5 days. Cotton Traders had to express the order out to us.
PS you misunderstood the delivery was your issue not Evi as the parcel didn't get from you to them.
December 31, 2025
Reply from Cotton Traders - Wrexham
Hello Mr Hobbs,
Thank you for your review.
I am sorry to hear of the problems you experienced with the delivery of your order.
I have passed on your comments to the courier for their consideration.
I am glad to hear you are happy with the product.
Kind regards,
Alex
Cotton Traders Customer Support
Ordered a Christmas jumpers
Ordered a Christmas jumpers online and received good quality wooden and delivery was quick
October 16, 2025
Reply from Cotton Traders - Wrexham
We're happy to hear that you received good quality items and quick delivery for the Christmas jumpers you ordered. Thank you for your positive feedback.
Reply from Cotton Traders - Wrexham
H Kathleen
Thanks so much for your positive feedback. We are really happy you found ordering quick and easy , and also lovely clothes at a decent price. Many thanks for your order and comments, it means a lot to us.
Exactly what I wanted!
I’ve been looking for a duvet which has some loft and weight for years. I’m thrilled that this duvet meets my requirements perfectly. And it’s made from natural materials. Easy to collect from my local store with lovely staff too.
December 11, 2025
Reply from Cotton Traders - Wrexham
Thank you for taking the time to leave a review. We're delighted to hear that our duvet meets your needs for loft and weight. It's great that you appreciate the natural materials and the easy collection from your local store with our lovely staff.
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