County GolfReviews 

182
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Ordered 3 shirts and when arrived they were vastly bigger than the measurements in the diagram, far to big, got a refund less the £3.95 delivery fee and had to pay to return them so almost £8 out of p... See more

Rated 5 out of 5 stars

I’ve had a great experience with County Golf. Delivery was prompt, they responded quickly and resolved an error with my order, and they refunded multiple returned clothing items without any issues. I... See more

Rated 1 out of 5 stars

Avoid this company unless you know which size you are for specific brand. Ordered usual size, way too small, on phoning them they admit, yes that brand does run smaller, no indication on site about... See more

Rated 5 out of 5 stars

Excellent value golf clothing. Used numerous times and always been really happy with quality and price of goods. Size guide on tops is excellent, giving actual clothes measurements which is important... See more

3.0

Average

TrustScore 3 out of 5

182 reviews

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3.0

All reviews

(182)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered lots from CG

Ordered lots from CG
All VFM
Odd item returned if to small , was aware you pay return postage.
I item they did refund as their error
All good quality so far

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

I ordered 2 pairs of shorts as I was…

I ordered 2 pairs of shorts as I was unsure about sizing, neither fitted so I contacted their helpline and exchanged/reordered some more without any problem whatsoever. Tracy was the lady I spoke to and I must say how helpful she was.
Would use again

April 3, 2023
Unprompted review
Rated 1 out of 5 stars

Sub standard goods and charged for the privilege.

Like a lot of others it cost me £7 to buy items from this company to find there sizes are unrealistic and the goods are of poor quality, I’m convinced there products are factory seconds sold as quality products.
I have now purchased twice from this company and had the same issues. There won’t be a third.

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

Can not fault it

was very sceptical owing to some very bad reviews about ordering from County golf.
My experience was exemplary ordered on the Friday night arrived following Wednesday midday standard delivery.
Goods were as described well packaged and great value saved about £40 on new golf shoes . Did ring for tracking no for the parcel and was immediately told where and when no problems

March 24, 2023
Unprompted review
Rated 2 out of 5 stars

I contacted County Golf as I'm looking for Golf Shoes

I contacted County Golf as I'm looking for some golf shoes. I found I pair and after reading other reviews on here I asked them if the shoes come with a Warranty. I got a reply (promptly in fairness) to say they has a waterproof warranty. I then asked what they do if the shoes split or the sole comes lose as I have had this happen to me before. I then get a reply back saying that this is unlikely to happen. I then went back and advised them it can happen and it has happened to me so what would they do if I needed to return these shoes if there was an issue with them. The email back told me they would need to be sent back to UA "to see what they say". I can only agree with some reviews on here that if you have an issue with a product you buy from this company getting a satisfactory outcome at the end is either unlikely or a very long drawn out process.

March 22, 2023
Unprompted review
Rated 1 out of 5 stars

Golf polo shirt…

Purchased a label golf polo shirt intended as a gift. It arrived fairly promptly but although a 'designer' label it was poor fabric with a faulty seam at the back. I returned and explained the reason expecting my return postage to be refunded along with the cost of the shirt. I only received the cost of shirt minus their delivery postage. I was told that their'team' had examined the shirt and decided there was no fault! I should have taken pictures to prove my point but I assumed wrongly that it was an ethical company and would operate within the law. Its a shame because I have purchased from them previously with no problem. I will not purchase from them again.

February 21, 2023
Unprompted review
Rated 3 out of 5 stars

I have just received a pair of golf…

I have just received a pair of golf trousers. They are very poorly made and full of creases. I don’t understand how anyone could send out clothing in such a state.
I will be returning at my cost , I will not be a returning customer…….

March 13, 2023
Unprompted review
Rated 2 out of 5 stars

Poor Delivery Service…

This company needs to review which carrier it uses to dispatch its products. I received an email stating the dispatch of my order with Parcelforce 48. It took 5 "working" days to be delivered. It arrived ripped open with contents hanging out, luckily, nothing was missing. This order only had to travel 7 miles!! from Mirfield to Bradford!! .Recently, although there is no current industrial action delaying delivery, postal services have been sporadic at best, and estimate we are only receiving delivery services from Royal Mail, 3 to 4 days out of 6. Maybe add click and collect or alternative carriers as a way to improve service.

February 22, 2023
Unprompted review
Rated 1 out of 5 stars

Beware if you need to send any item…

Beware if you need to send any item back, YOU WILL HAVE TO PAY THE POSTAGE. You will be at least £7 out of pocket. THEY DO NOT REFUND THE POSTAGE.
Correct sizes of items is very hit and miss. I bought a top size M, it actually measured XL.
Quality is not very good.
I will definitely not be buying from CG again.

February 10, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid this company if you can

Avoid this company if you can, delivery charges of £3.95 and return cost of £8.95
, total loss of approx £13 for incorrect sizes described on website. Won’t bother to buy anything in future.

February 3, 2023
Unprompted review
Rated 1 out of 5 stars

Will never shop here again

Avoid this company unless you know which size you are for specific brand.
Ordered usual size, way too small, on phoning them they admit, yes that brand does run smaller, no indication on site about this, no opportunity to leave a review. Now £7.50 out of pocket in postage costs which could have been easily avoided had they actually cared about customers…

January 19, 2023
Unprompted review
Rated 1 out of 5 stars

A total rip off

A total rip off. Got charged for shipping and as it says hassle free returns on the website I thought the returns would be free. As the clothes I bought are too small, I now have to pay for returns. Not shopping here again.

January 20, 2023
Unprompted review
Rated 1 out of 5 stars

No refund of postage

I recently ordered two polo shirts based upon the size measurements on the site they had a chest measurement of 45 inches. When they arrived the chest measurements were 40 inches. I returned the items and expected my postage to be refunded as well as cost price. They informed me the shirts measured 45 inches on return and refused to refund my postage. I am no longer a customer.

January 9, 2023
Unprompted review
Rated 5 out of 5 stars

Can't fault County Golf

Can't fault County Golf. Have bought several items of clothing at great prices from them. Never had a problem and no issues whenever returning goods due to incorrect sizing etc..

December 22, 2022
Unprompted review
Rated 2 out of 5 stars

A waste of time and money

Ordered a Calvin Klein polo top in size small.
It was huge , more like XL.
A lot of faffing around filling in forms to return and cost nearly £4 to add insult to injury!

Will not be a returning customer

December 17, 2022
Unprompted review

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